Our customer services department is open from 08:30 until 17:00 Monday to Friday. On Saturdays, we are open but from 9:00 until 16:00. On Sundays, we are closed. For more info about our physical address, click here to read company info.
Note: If you are on destination, please refer to your travel documents for more information about contacting the reps on resort or our emergency number which is available 24/7. If you are looking for information about our Conditions or Policies, please go to Our Policies page.
Exceptions & adjusted opening hours in 2020:
As of 25 April, our office will be closed on Saturday's until further notice.