How can we help?
Sunweb Customer Service
Our office is open from 08:30 until 17:00 Monday to Friday. On Saturdays, we are open but from 9:00 until 16:00. On Sundays, we are closed.
Note: If you are on destination, please refer to your travel documents for more information about contacting the reps on resort or our emergency number which is available 24/7. If you are looking for information about our Conditions or Policies, please go to Our Policies page.
Exceptions & special opening hours in 2020:
- 13 April - 09:00 to 16:00
- 27 April - closed
- 5 May / 21 May / 1 June - 09:00 to 16:00
- 24 Dec & 31 Dec - 08:30 to 15:00
- 25 Dec - closed
- 26 Dec - 09:00 to 16:00
Call Sunweb on 02031708206 If you are trying to reach us from outside of the UK please dial +442031708206 from abroad.
Take a look at the most frequently asked questions.
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