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Customer Service

How can we help? 

Sunweb Customer Service  

Our office is open from 08:30 until 17:00 Monday to Friday. On Saturdays, we are open but from 9:00 until 16:00. On Sundays, we are closed.
Note: If you are on destination, please refer to your travel documents for more information about contacting the reps on resort or our emergency number which is available 24/7. If you are looking for information about our Conditions or Policies, please go to Our Policies page. 

Exceptions & special opening hours in 2020: 

  • 13 April  - 09:00 to 16:00 
  • 27 April - closed 
  • 5 May / 21 May / 1 June - 09:00 to 16:00
  • 24 Dec & 31 Dec - 08:30 to 15:00 
  • 25 Dec - closed 
  • 26 Dec - 09:00 to 16:00


Call us 

Call Sunweb on 02031708206 If you are trying to reach us from outside of the UK please dial +442031708206 from abroad.

FAQ

Take a look at the most frequently asked questions.

Travel info

This section includes info from booking to arrival information.

Email us

Send an email to info@sunweb.co.uk