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Financially protected holidays

Financially protected holidays

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Total financial protection

Have complete confidence that your holiday is fully financially protected by ABTA and ATOL

As an online tour operator, we understand just how important financial protection is for your holiday. We let you build and personalise your package holiday to suit your needs. You can choose if you want to fly or drive. Choose which day you prefer to arrive on and for how long you want to stay for.

We hold memberships with both ABTA & ATOL. Meaning you can fly with confidence knowing you are financially protected by ATOL. Or book a self-drive holiday where you can travel safely in the knowledge you are fully protected by ABTA. 

 At Sunweb, we want to give you the flexibility to design your holiday. Have your holiday, your way and with financial protection to match.

✔ ABTA membership (Y3497) 

✔ ATOL membership (11956) 


Book with confidence

Total financial protection for your package holiday


What is ABTA financial protection?

ABTA is a UK travel trade association for tour operators. ABTA's protection means that you are afforded financial protection specifically designed to cover holidays purchased in the UK that don’t include flights.
In addition to the financial protection offered by ABTA for self-drive package holidays, as an ABTA member, we are obliged to maintain a high standard of service for all our customers, no matter what type of package holiday they book, by ABTA's Code of Conduct. ABTA and ABTA Members help holiday makers to get the most from their travel and assist them when things do not go according to plan. For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA, 30 Park Street, London SE19EQ. Tel: 020 3117 0500 or go to

Sunweb Group's membership number is Y3497.


What is ATOL financial protection?

ATOL stands for Air Travel Organisers Licence and is a scheme that protects you when you book a package holiday that includes a flight.  ATOL protection covers you both before and during your trip until you arrive home. When you purchase a flight inclusive package from Sunweb it is ATOL protected and you will receive an ATOL Certificate. The certificate will show you who and what is covered, as well as provide guidance on what to do in the unlikely event that Sunweb stops trading. ATOL financially secures your package holiday via the Air Travel Trust which is funded by ATOL holders. Customers may contact the CAA (Civil Aviation Authority, Aviation House, Beehive Ringroad, Crawley, West Sussex, RH5 0YR, tel. 0330-0221500, email:, website: More information can be found at 

Sunweb's ATOL liscence number is 11956.

Shopping Secure & E-commerce Europe

Shopping Secure is the international trademark on online shopping of is the Dutch trade organisation of companies that carry the Thuiswinkel trade mark and monitors the trade mark. The members of the trade association work in accordance with the Thuiswinkel code of conduct, which are based on European and national laws-, regulations and guidelines, binding general terms and conditions and adequate dispute resolution. More information here. Based on the Shopping Secure certification, Sunweb is affiliated with the European Multi-Channel and Online Trade Association (E-commerce Europe), a European quality mark for web shops (

Answers to your questions

You're in safe hands. When making your travel arrangements we understand just how important peace of mind is. Financial protection for your holiday can be confusing which is why we are making it simple. We have answered your frequently asked questions about our financial protection. Of course, if you have any further question about your protection please contact us directly. 

Why is Sunweb financially protected by both ABTA & ATOL?

We are a member of both ABTA & ATOL so we can offer the same level of financial protection for all our package holidays

Do Sunweb only offer package holidays?

Yes, we only offer package holidays to always guarantee you financial protection.No matter what type of holiday you book with us you can have complete confidence you are totally financially protected. By booking independently through suppliers, instead of a tour operator, you can not guarantee the same level of protection. 

Is Sunweb a tour operator?

We are a tour operator which has been operating for over 25 years. We send over 1 million happy customers on holiday every year. Find your perfect package holiday with total financial protection. 

Our Holiday Guarantee

 Feel confident that you can just relax and enjoy

Learn more about Sunweb

Find out more about Sunweb and why we are the experts in ski holidays with over 25 years of experience