It is important to us that you can book your holiday without any worries. That is why we offer a standard exchange guarantee when you book with us. This allows you to rebook ski holidays booked with own transport or flexible flights free of charge up to 6 weeks before departure.
Standard exchange guarantee - Exchange up to 6 weeks before departure*
✔ Free. This guarantee is included as a standard when booking a ski holiday with Sunweb.
✔ The guarantee allow you to rebook ski holiday with flexible flights or own transportation via 'My Sunweb' up to 6 weeks before departure.
✔ You can only apply for the standard exchange guarantee once.
*Our free standard exchange guarantee only applies to holidays with flexible flights and self-drive holidays. Once you have selected your desired accommodation you will see the different flight options. In the trip overview you can easily see if you have chosen a holiday with flexible or non-flexible flights.
Premium exchange guarantee for £26 p.p. - Exchange up to 2 weeks before departure**
✔ Up to two weeks before departure you can change any holiday booked with any kind of transportation to a new destination or new date via My Sunweb.
✔ Choose easily the guarantee in booking step 1 of the booking process, or up to 14 days after booking via My Sunweb.
✔ Premium exchange can be applied twice.
** View or read our full terms & conditions.
