Our Policies

Terms & conditions and other important policies 

When making a booking with Sunweb, you must agree to our Terms and Conditions. Please read the information below in the terms and conditions carefully before finalising your booking. Get to know more about us by reading our About Sunweb page or take a look at the Company Information page for the small print about our registration with Company House and our address info. Sunweb is a proud ABTA member for your travel packages excluding flights - ABTA member number is Y3497. Sunweb is also a proud ATOL license holder for your travel packages including flights - ATOL license number is 11956. 



Proud memeber of ABTA & ATOL ABTA membership number: Y3497 ATOL membership number: 11956

General Conditions  

Take a look at all of the booking conditions before you book!    

Booking & paying  

All bookings and payments are done online - find out how

After your holiday

From lost GoPro's to misplaced boarding passes, tell us all about it