Our Policies

Terms & conditions and other important policies 

When making a booking with Sunweb, you must agree to our Terms and Conditions. Please read the information below in the terms and conditions carefully before finalising your booking.

Sunweb is a proud ABTA member for your travel packages excluding flights - ABTA member number is Y3497. 

Sunweb is a proud SGR member for your travel packages including flights - SGR member number is 3609. You can find the conditions here.

Get to know more about us by reading our About Sunweb page or take a look at the Company Information page for the small print about our registration with Company House and our address info. 


Proud memeber of ABTA Sunweb membership number: Y3497  

General Conditions  

Take a look at all of the booking conditions before you book!    

Booking & paying  

All bookings and payments are done online - find out how

After your holiday

From lost GoPro's to misplaced boarding passes, tell us all about it