Here you will find all information about your safety during your holiday. Information about the current situation on your holiday destination with can be found on this page under the 'destination' tab.
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Due to Covid-19, different services and facilities may be offered at the time of booking than when your holiday starts. Since the mentioned services and facilities are subject to constant change, no rights can be derived from them.
Like many French ski villages, Samoëns consists of two areas. The first is the authentic, traditional village that has many old buildings and chalets. The second is Samoëns 1600, which is located at a higher altitude and has more modern hotels and apartments. Samoëns 1600 also has better access to the ski lifts. The authentic village is the only ski holiday destination that has the official status of "Monument Historique".
Samoëns is part of the extensive Les Grand Massif ski area. Overall this area has over 265km of ski slopes. It also includes the famous French resorts of Flaine, Morillon and Les Carroz d’Araches. It is a perfect area for beginner to intermediate skiers/snowboarders. The highest point of Les Grand Massif is approximately 2500m, making it a fairly snow sure destination through the whole of the winter season.
Samoëns has a fantastic assortment of bars and restaurant. For cross country skiers there is approximately 50km of different tracks available. For non skiers there are plenty of different activities available. This includes a weekly market, dog sledding, snow shoe walks, ice skating, a public spa area and a cinema.
Sunweb has a great range of different ski packages available in Samoëns. From all inclusive luxurious hotels to simple cheap apartments. There are packages to suit all groups.
The ski area of Le Grand Massif, with approximately 265km of pistes, is regarded as one of the best ski resorts in France. The area has an altitude of 900m to 2500m. The ski area Le Grand Massif is known as a snow-sure resort. If there is snow falling in the French Alpes, it likely to be snowing in Flaine! Every year we get many messages from guests who have chosen to return to Le Grand Massif, a strong sign that once visited you will want to keep going back!
The pistes of Grand Massif are well-connected, consisting of Flaine, Samoens, Morillon and Les Carroz. The combination of these areas, make it the fourth biggest ski area in France. This fantastic area offers plenty of options for skiers and snowboarders of every level. Novices and intermediate skiers can head to one of the many wide pistes that are also ideal for snowboarders.
Snowboarders in Le Grand Massif can also test their skills in one of Europe’s biggest snow parks that include a half pipe, boarder cross and various jumps. Highly experienced will be happy to know that there is a challenge in Grand Massif: Gers descent!
There are also plenty of off-piste route or you can head off on one of the longer ski trails. We recommend the Cascade, a fantastic descent lasting 14 km.
There are rarely waiting times or queues in Flaine but you can expect the resort to be relatively full during French school holidays. On location you can opt for a hands free lift pass. This lift pass costs approximately € 3,- extra. All Sunweb packages include a lift pass for the full ski area (Grand Massif).
In the villages of Les Carroz and Samoëns you will find an extensive cross country skiing area. There is a total of 47 km of cross country tracks in the area. Samoëns is also the only ski resort with the official title of "Monument Historique”.
For the latest government travel advice and corona measures by destination, visit the government website. Please note: this information can change in the meantime, so we advise you to consult it regularly until shortly before departure.
The capital of France is Paris
France is one hour ahead of the UK (GMT+1).
The official language is French.
The euro (€) is the official currency of France
The local emergency number is 112.
Service charge (tip) in restaurants and bars :
It is not likely that the service charger will be added to the bill automatically. If you are pleased with the service you can round off or leave a tip of 10%.
The voltage is 220 and the socket is different compared to the general UK sockets. You can buy an European adapter in most airports and supermarkets.
A UK mobile phone should work in France. The setup for this may differ per provider, so it is best to inquire about this before hand.
Safety on the slopes:
In France, wearing a helmet is not mandatory but recommended (especially for children). In ski classes (for all ages), it is often compulsory.
You must be in possession of a valid passport in order to travel to France.
Food and Drinks:
Cheese, croissants, baguettes and wine! It is possible to drink tap water.
As a general rule, the shops are open on Monday/Friday from 09:00 to 19:00. However, some shops may close over lunchtime. On Sunday and Monday, a selection of shops are closed. Some supermarkets are open on Sunday mornings.
Christmas Day: 25 December, 2014 (Thursday)
Boxing Day: 26 December, 2014 (Friday)
New Year’s Day: 1 January, 2015 (Thursday)
Good Friday: 3 April, 2015
Easter Sunday: 5 April, 2015
Easter Monday: 6 April, 2015
Travelling by car:
Most motorways in France require you to pay a toll fee. The Pas Piccolo San Bernardo is closed the whole winter (November - June). Always check the locat weather reports before departing.
In some cities and towns it is obligaroty to have a "environmentsl sticker". It is not possible to buy these stickers en route. You will have to order them online before you leave home. French authorities advise you to print out the form and the confirmation of the sticker if it does not arrive at your home in time. You can find the form on:
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A lift pass for Le Grand Massif is included in your package:
3-day trip including 2-day lift pass
4-day trip including 2-day lift pass
5-day trip including 3-day lift pass
6-day trip including 4-day lift pass
7-day trip including 5-day lift pass
8-day trip including 6-day lift pass
In step 1 of the booking process, it is shown which days the lift pass is valid for (eg Sunday to Friday). If you would like the lift pass to start on a different day than shown in the booking steps, please contact us after your booking has been completed and we can amend it. . The booking can then be adjusted.
On destination, it is not possible to change the lift pass start date to another day. An extension of the lift pass can often be booked for an extra surcharge; the price for this can be found in step 1 of the booking process. The discount for "no lift pass" can also be found in the booking process.
For children up to 4 years old, the lift pass is free. When you are entitled to a free lift pass, choose "No lift pass" when booking. The free lift pass can be picked up locally on presentation of your ID.
A passport photo is not required.
The above fees and discounts are valid when booking with Sunweb. Other rates are used at the resort.
You can book skilessons direcly in the booking. If you have booked a short-stay, it is not possible to book lessons through us. You can organise this at the destination.
When booking ski lessons, you will be asked to specify your level of experience:
Beginners: Only choose beginners lessons if you have never skied before.
Intermediate: If you are able to break and make turns, choose this level.
Advanced: If you are able to ski but you would like to improve your technique, please choose this level.
- The ski and snowboard lessons start on Sunday.
- When booking lessons:
Beginners: Choose beginners lessons if you've never skied before.
Average: Can you brake / make a curve? Opt for average and not for beginners.
Advanced: Can you ski, but you want to develop your technique? Opt for advanced.
Ski and snowboard hire can be added in step 2 of the booking.
When renting Gold or Diamond ski equipment, you can exchange this once per week for snowboard equipment or free ride skis (not applicable in the weekends)
The following types of material can be booked:
This material is ideal for beginners and intermediate skiers and snowboarders. This material is particularly agile, so it makes turning and breaking easy. Parallel skiing is also possible with these skis.
This is ideal material for intermediate skiers and snowboarders. The material is agile, but also suitable to cut corners sharp. Even at high speeds these skis provide great performance.
These skis and snowboards are made of high quality material, and are perfect for experienced skiers. This comfortable material is suitable on all track types and snow conditions.
These are high performance skis and snowboards with the latest technology, and are suitable for the most experienced skiers.
TIP: Tell our rental partner your exact requirements (eg off piste skiing) so they can help you select the right material.
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