FAQ

What is ETIAS and do I need to register my information before I go on a ski holiday?

The European Travel Information and Authorization System (ETIAS) is a new entry requirement for visa-exempt nationals travelling to an European country. At this moment, you do not need this yet for this winter season. Once the final implementation date is announced, we will update the information on this page accordingly.

Yes, this was helpful / No, I still need help

Thanks for your feedback.

Thank you for your help in improving our service!

Sorry that you could not find the answers that you are looking for. Please email info@sunweb.co.uk and one of our agents will reply ASAP.

Are you still looking for answers to your questions?

My Sunweb

If you have booked a holiday with Sunweb, you will have a My Sunweb Account. You can view your invoice, pay for your holiday and download your tickets.

Email

Do you have a question? Send us an e-mail via our contact form.

Call or WhatsApp us!

You can call us or send a WhatsApp message via the following phone number: +442031708206. We kindly ask you to only contact us if you are the main booker.

Monday - Friday: 8:30am - 5pm
Saturday: 9am - 4pm
Sunday: closed

During your holiday, 24 hour assistance will be available.

Our office is currently closed. See our opening hours for more information.

Facebook

Add us on Facebook to stay up to date with the latest competitions and updates from the slopes. During office hours, our agents are here to help.

If you have a question, we kindly ask you to only contact us if you are the main booker.

VIEW PAGE