Our customer services department is open from 08:30am until 5pm Monday to Friday and from 9am until 4pm on Saturday. For more info about our physical address, click here to read company info.
Note: If you are on a destination, please refer to your travel documents for more information about contacting the reps in a resort or our emergency number which is available 24/7. If you are looking for information about our Conditions or Policies, please go to Our Policies page.
Click here to view the exceptions & adjusted opening hours in 2022.