Questions and Answers

Yes, all packages include a lift pass, but you can adjust the number of days in Step 1 of the booking process. Within your package the following lift pass is included:

2-night/3-day holiday including 2-day lift pass
3-night/4-day holiday including 2-day lift pass
4-night/5-day holiday including 3-day lift pass
5-night/6-day holiday including 4-day lift pass
6-night/7-day holiday including 5-day lift pass
7-night/8-day holiday including 6-day lift pass

No, transfers are not included. You can book a transfer in the first booking step. 

Unfortunately, we cannot offer a transfer if the booking with flights is made within 8 days before departure.

Information about your transfer will be sent to you with your travel documents 10 days before your departure date. All transfers are shared.

When traveling with your own transportation, you can book either 7 days/6 nights or 8 days/7 nights.

Hiring ski and/or snowboard equipment offers you several advantages:

•  Always the newest equipment;
• No maintenance costs;
• No hassle with carrying;
• No value depreciation of your own equipment.

The collection of the lift passes varies per resort as the destinations have different rules and regulations. In some resorts the lift passes will be collected by the Sunweb rep – further instructions will be on your travel vouchers. In some resorts, you will be able to collect your lift pass from the lift pass desk yourself. Again, the instructions for your destination will be on your travel vouchers.

 

You will be able to read detailed information on the travel vouchers, which you will receive (via email) approximately 10 days before departure. If you have booked a last-minute holiday, we will email you the tickets as soon as you have paid.