Am I entitled to restitution if I did not (fully) use my lift pass?

If you have not been able to use your lift pass for one or more days, for whatever reason, then you need to contact the ski lift company on location yourself for any possible restitution. It is not possible to organise this after your holiday.

If a ski area is (partially) closed due to extreme weather conditions such as heavy snowfall or strong winds, in many cases the ski pass will not be compensated. You can check with the lift company whether a compensation is offered. If so, you can submit a claim to us with written proof from the ski lift company.