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  3. Can I pay with my debit card on board?

FAQ

Can I pay with my debit card on board?

No, on board you pay with your board pass which is connected to your cabin. This ensures more speed at the bars and restaurants. You have two options to use this board pass during your cruise holiday:


- You link your credit card to your board pass. You will find specific machines on board where you can easily link your credit card to your board pass. From that moment on you can use your board pass at the bars and restaurants etc. At the end of the cruise holiday you will receive the invoice and the amount will be written off from your credit card.


- You make a cash deposit at one of the machines (if available) or at the reception. Many cruise lines have a minimum amount of cash that you need to deposit. When you have deposited your money, you can use your board pass at the bars and restaurants, etc. You will receive the invoice at the end of the cruise holiday. Is there still a cash amount left on your board pass? At the end of your holiday you can go the one of the machines (if available) or the reception to get the remaining amount back in cash.


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My Sunweb

If you have booked a holiday with Sunweb, you will have a My Sunweb Account. You can view your invoice, pay for your holiday and download your tickets. 

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Email

Do you have a question? Send us an e-mail via our contact form.

Call or WhatsApp us!

You can call us or send a WhatsApp message via the following phone number: +442031708206. We kindly ask you to only contact us if you are the main booker.

Monday - Friday: 8:30am - 5pm
Saturday: 9am - 4pm
Sunday: closed

During your holiday, 24 hour assistance will be available.

Click here to view our adjusted opening hours and exceptions

The waiting time might be a little longer than you would normally expect from us.

Facebook

Add us on Facebook to stay up to date with the latest competitions and updates from the slopes. During office hours, our agents are here to help. 

If you have a question, we kindly ask you to only contact us if you are the main booker.

VIEW PAGE

Are you still looking for answers to your questions?

My Sunweb
If you have booked a holiday with Sunweb, you will have a My Sunweb Account. You can view your invoice, pay for your holiday and download your tickets. 

Login

Email

Do you have a question? Send us an e-mail via our contact form.

Call or WhatsApp us!

You can call us or send a WhatsApp message via the following phone number: +442031708206. We kindly ask you to only contact us if you are the main booker.

Monday - Friday: 8:30am - 5pm
Saturday: 9am - 4pm
Sunday: closed

During your holiday, 24 hour assistance will be available.

Click here to view our adjusted opening hours and exceptions

The waiting time might be a little longer than you would normally expect from us.
Facebook

Add us on Facebook to stay up to date with the latest competitions and updates from the slopes. During office hours, our agents are here to help. 

If you have a question, we kindly ask you to only contact us if you are the main booker.

VIEW PAGE