It is certainly possible that a cruise line will refuse or disembark a passenger. This is never the starting point, because a cruise company wants you to have a nice holiday. Of course, they also want to ensure that all passengers have a fun and safe time on board.
Do you want to come on board, but you refuse to go through the safety checks, then you will be refused. If you try to bring drugs or other illegal substances on board, the cruise ship will also deny you access. Threats to other guests or to the crew will not be accepted either.
Sorry that you could not find the answers that you are looking for. Please email info@sunweb.co.uk and one of our agents will reply ASAP.
Do you have a question? Send us an e-mail via our contact form.
You can call us or send a WhatsApp message via the following phone number: +442031708206. We kindly ask you to only contact us if you are the main booker.
Monday - Friday: 8:30am - 5pm
Saturday: 9am - 4pm
Sunday: closed
During your holiday, 24 hour assistance will be available.
Add us on Facebook to stay up to date with the latest competitions and updates from the slopes. During office hours, our agents are here to help.
If you have a question, we kindly ask you to only contact us if you are the main booker.
Do you have a question? Send us an e-mail via our contact form.
You can call us or send a WhatsApp message via the following phone number: +442031708206. We kindly ask you to only contact us if you are the main booker.
Monday - Friday: 8:30am - 5pm
Saturday: 9am - 4pm
Sunday: closed
During your holiday, 24 hour assistance will be available.
Add us on Facebook to stay up to date with the latest competitions and updates from the slopes. During office hours, our agents are here to help.
If you have a question, we kindly ask you to only contact us if you are the main booker.