Here you can find the current information about travelling during COVID-19, including destination updates and what to expect this winter.
On the sunny side of the Ziller valley, in the village of Ried you will find Ferienhotel Platzlhof. This child-friendly hotel has great reviews, and not without reason. After a warm welcome you can explore your comfortable room; a bathrobe will be waiting for you.
This hotel is extremely relaxing. Spend time unwinding in the various saunas, and treat yourself to fifteen minutes in the infrared cabin to help combat muscle pain. Your children can enjoy themselves in the playroom while you enjoy the view from the bar with a drink or coffee in hand. In the evening there will be an extensive buffet dinner waiting for you.
Including:
- 1 x weekly torchlight walk with mulled wine.
- Use of the spa from 14:30 to 19:00 with Finnish sauna, steam room, relaxation area, whirlpool, infrared cabin and room bathrobe and sauna towels.
- Access to the gym.
There may have been changes in Covid-19 services and facilities between the time of booking and upon departure. All measures are subject to change and therefore no rights can be derived from them.
This information has been carefully compiled by Sunweb based on information provided by local authorities. Since measures mentioned are subject to constant change, no rights can be derived from this and Sunweb accepts no liability for any damage resulting from the use of this information.
Requires negative PCR test no older than 72 hours or an antigen test (no older than 48 hours). You can also travel if you have received your first vaccination 22 days ago or longer, you are fully vaccinated, or with an recovery clearance to prove you had Covid-19 in the last 6 months. The test can also be taken in Austria within 24 hours of arrival. Or proof of vaccination with the official document - available from July 1. Registration is mandatory before starting your trip to Austria ("Pre-Travel-Clearance"). Proof of registration must be available digitally or printed out during an inspection.
https://www.oesterreich.gv.at/themen/coronavirus_in_oesterreich/pre-travel-clearance.html
Capital:
The capital is Vienna.
Language:
The official language is German but English is widely spoken as well.
Time:
There is one hour time difference with the UK (GMT+1).
Money:
The official currency is the Euro.
Tipping:
It is customary in Austria to tip between 5% and 10% in bars and restaurants.
Food & Drink:
Austria is known for its Vienna Schnitzels and Glühwein. Tap water is safe for drinking.
Opening times shops:
Shops are usually open from Monday until Friday from 09.00 AM to 18.00 PM (some shops close during the afternoon). Most shops are closed on Sunday.
Travelling by car:
Snow chains are obligatory in the Alps. You need a toll permit for the motorways in Austria. You can buy the permit at the AA in the UK or in Austria at the major border crossings. The European Commission advises you to wear a safety reflector jacket in the event of a break down or accident. This vest can be purchased from the AA in the UK as well.
Voltage:
The voltage is 230 volt.
Mobile telephone:
UK mobile phones work in Austria as well.
Travel documents:
You need to be in the possession of a valid passport to travel to Austria.
Sunweb offers flights and transfers packages to this resort. You can select which airport you wish to travel from in the PRICES AND BOOKING tab above. It is possible to select different flight departure and arrival times in Step 2 of the booking process.
All Sunweb flights are booked with EasyJet. Hold luggage and ski equipment as luggage are NOT included in your package price. This can be added as an extra in Step 2 of the booking process. The price of luggage varies, as per Easyjets policies. All flight bookings include one cabin bag per person (maximum size of 56 x 45 x 25cm; including handles and wheels).
Please read more about the luggage rules and regulations on EasyJet’s website. When making a flights booking with Sunweb, you are also agreeing to EasyJet’s Terms and Conditions.
Transfers:
Return airport transfers are included in your package price when booking a flight package with Sunweb. These however can be removed in Step 2 of the booking steps if you would like to add in a hire car or seek an alternative travel arrangement. All transfers are shared transfers to and from your accommodation and the airport.
Due to the nature of shared transfers, there may be a wait time at the airport before your departure. This can be up to 1.5 hours. Please note that there will NOT be a Sunweb rep waiting for you at the airport as the transfer is managed by a partner. All information regarding the transfer (meeting point, departure times etc) will be explained on your travel documents that are sent to you 14 days before departure. The transfer will drop you off in the resort area; you may have not be dropped exactly outside your accommodation.
Departure from the UK:
Please ensure that you are not late and have checked in online before arriving at the airport. In addition to checking in online, you will have to enter your passport information. This is called API (advanced passenger information) and you will receive instructions from Sunweb after you have booked the holiday.
Arrival on Resort:
If you are planning on checking in late on your arrival day, it is almost always possible to get into your hotel or apartment. However, it is very important that this is arranged in advance. You will receive your travel documents two weeks before your departure, and this will include instructions on how to arrange your late arrival and collection of the key.
Please Note:
Once you agree to Sunweb’s Term’s and Conditions you are legally obliged to pay for the holiday and any cancellation fees that may apply.
In step 2 of the booking process, it is indicated for which days the lift pass is valid. If you want to use the ski lift on a different day than indicated in step 2 of the booking process, please contact our contact centre by telephone. It is not possible to change the days of the lift pass once you have arrived at the destination. If you wish to extend the lift pass, it can often be booked as an extra. The price for extending the lift pass can be found in step 2 of the booking. If you choose “no lift pass”, the discount can also be found in step 2 of the booking process.
Discounts:
Children born after 01-01-2016 will get a free lift pass. Children born between 01-01-2003 and 31-12-2015 will get a discount on their lift pass. These discounts can be found in the calculation of your fare, in step 3 of the booking process.
Above mentioned discounts are only valid when booking through Sunweb. At the destinations, other rates may apply.
Bronze
This material is ideal for beginners and intermediate skiers and snowboarders. This material is particularly agile, so it makes turning and breaking easy. Parallel skiing is also possible with these skis.
Silver
This is ideal material for intermediate skiers and snowboarders. The material is agile, but also suitable to cut corners sharp. Even at high speeds these skis provide great performance.
Gold
These skis and snowboards are made of high quality material, and are perfect for experienced skiers. This comfortable material is suitable on all track types and snow conditions.
Diamond
These are high performance skis and snowboards with the latest technology, and are suitable for the most experienced skiers.
TIP: Tell our rental partner your exact requirements (eg off piste skiing) so they can help you select the right material.
NOTE: A helmet is not included in this package. You can choose to bring your own, or rent one locally if available.
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