Here you will find all information about your safety during your holiday. Information about the current situation on your holiday destination with can be found on this page under the 'destination' tab.
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Due to Covid-19, different services and facilities may be offered at the time of booking than when your holiday starts. Since the mentioned services and facilities are subject to constant change, no rights can be derived from them.
Ortisei is one of the livelier and certainly the most famous ski resort in the Val Gardena ski area. There is a pedestrianized shopping area with many restaurants, cafes and shops. There is also a number of après-ski bars and there is even a nightclub. If you want to discover more of the area, you can catch the (regular) bus to Santa Cristina and Selva.
Snowboarders will enjoy the 'The Seceda' which has a half pipe and a fun park. Cross-country skiers of all levels can enjoy themselves in Ortisei with all the beautiful trails that can be found on the Alpe di Siusi. After an active day on the slopes there is a number of activities, in the village, such as swimming, tobogganing, tennis and bowling. You can also visit the ice rink or the gym. See you in Ortisei!
For the latest government travel advice and corona measures by destination, visit the government website. Please note: this information can change in the meantime, so we advise you to consult it regularly until shortly before departure.
The capital is Rome.
The official language is Italian.
There is a time difference of +1hour.
The official currency in Italy is the euro.
The voltage is 230 volts.
You must be in possession of a valid passport or valid proof of identity.
Talk on the phone:
A British mobile phone also works in Italy. To call to Italy from the UK, first dial the country code 0039 and then the area code without zero and then the subscriber number. The country code 0044 is from Italy to the UK.
The national emergency number is 112.
Traveling by car:
The national roads are well passable. Pas Piccolo San Bernardo is closed throughout the winter season (November to June).
Keep in mind that the highways require a toll. If you travel via the Austrian motorways, you must be in possession of a toll sticker. For some motorways, tunnels and roads in Austria there is no vignette requirement, but a separate toll must be paid, such as the A13 from Innsbruck-Süd to the Italian border.
There is no general obligation in Italy for winter tyres. Winter equipment (chains or winter tyres) may be mandatory on mountain roads. This is indicated with a traffic sign. Not using winter tires in winter conditions can lead to (joint) liability in the event of accidents and also have criminal consequences. In Austria and Germany, winter tires are required in winter conditions.
In case of breakdown or an accident, it is mandatory that all road users wear a reflective vest.
If you travel via France:
Please note: in some cities it is mandatory to have an environmental sticker from 1 July 2017. If you drive over the Paris ring road, the Boulevard Périphérique, you will also need an environmental sticker in many cases. The vignette can not be obtained along the way, but can only be ordered online. The French police advise to print out the application form and the confirmation and to take it with you if the vignette is not delivered in time by post. The order form can be found on this website: https://www.certificat-air.gouv.fr/en/demande-ext/cgu
Future environmental zones can be found on this website: http://en.france.fr/nl/tips/milieuzones-france-ecovignet-credit
Food and drink:
Italy is known for pizzas, pastas and risottos. It is not recommended to drink tap water.
It is customary in Italy to give a tip of around 10% in bars, restaurants and hotels.
In general, the shops are closed between 13.00 and 16.00. This is the siesta. After 16.00 hours the shops will open again until about 19.00 hours.
In Italy, a ski helmet is mandatory for children up to and including 14 years of age. A ski helmet is recommended for adults. In a ski class, wearing a helmet is often required.
In Italy you are generally required to wear a swimming cap in swimming pools. This is for both public swimming pools and swimming pools that belong to hotels.
You fly with easyJet or Jet2 to Innsbruck. This flight takes approximately 1 hour and 55 minutes. Meals and drinks are not included during the flight.
Departures from regional airports
Please note that with departure and/or arrival from a regional airport you may have a stopover on the outward and/or return journey.
In the booking steps it is possible to book a transfer. The average transfer time to Ortisei is approximately 2 hours. For additional information about the transfer click here.
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A Dolomiti Superski lift pass is included in the tour price.
You can see the surcharges and discounts for, for example, extending your lift pass or no lift pass in step 1 (preferences) of the booking process. If a child or senior discount applies, this will be shown in step 2 (price overview). Would you like to know more about the lift pass? View our FAQ here .
The lift pass for children born after 8/12/2013 is free. Children born between 9/12/2005 and 8/12/2013, and seniors born before 9/12/1956, receive a discount on the lift pass. These discounts can be found in the calculation of your travel sum. Identification is required when collecting the lift pass.
The surcharges and discounts are only valid upon booking. Other rates are applied on location. It is not possible to redeem the lift pass on another day on site. An extension of the lift pass is usually possible; you will find the price for this in the further course of the booking steps. The discount for “no lift pass” can also be found in the booking process.
A helmet for children and adults is not included in the rental of ski and/or snowboard equipment.
For children from 3 to 7 years old it is mandatory to wear a helmet. You can purchase these yourself or rent them on the spot.
The following types of material can be booked:Bronze
This material is ideal for beginners and intermediate skiers and snowboarders. This material is particularly agile, so it makes turning and breaking easy. Parallel skiing is also possible with these skis.
This is ideal material for intermediate skiers and snowboarders. The material is agile, but also suitable to cut corners sharp. Even at high speeds these skis provide great performance.
These skis and snowboards are made of high quality material, and are perfect for experienced skiers. This comfortable material is suitable on all track types and snow conditions.
These are high performance skis and snowboards with the latest technology, and are suitable for the most experienced skiers.
TIP: Tell our rental partner your exact requirements (eg off piste skiing) so they can help you select the right material.
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