Here you can find the current information about travelling during COVID-19, including destination updates and what to expect this winter. 

Hotel Font d'Argent

In the middle of the picturesque town of Canillo, you will find the comfortable Hotel Font d’Argent Canillo. All rooms are modern and spacious and have a private bathroom.

For a fee, you can use the excellent wellness. Enjoy the hot tub, Turkish steam bath or Finnish saunas here. The hotel restaurant is located in an inviting open space with lots of natural light. The restaurant serves a selection of simple dishes prepared with fresh products.

  • In the centre
  • Close to the slopes
  • Wellness facilities

Room types

double room general
for 2 persons
  • surface circa 23m²
  • No balcony or terrace
  • Air conditioning (can be arranged individually)
  • Heating (can be arranged individually)
  • Mini bar (not filled)
  • Television (flat screen, satellite television)
  • Telephone
  • bathroom with: bath or shower, sink, toilet, hair dryer, make-up mirror, bath slippers
  • baby cot: on request (free of charge) (to be mentioned at reservation)
  • place in car park: circa 13,00 € per unit per night (to be paid at resort)
  • wireless internet available in public area: (free of charge)
  • wireless internet available in the room: (free of charge)

Boardtype

The half-board consists of:

- Breakfast buffet

- Dinner Buffet

Half board

Location and surroundings

distance to centre: approx. 0 metres
distance to bus stop approx. 20 metres
distance to ski piste approx. 100 metres
distance to ski lift approx. 100 metres

Map

Facilities

General Information
  • total number of rooms: 75
  • total number of buildings: 1
  • class: general
  • reception (open 24 hours)
  • elevator (number: 1)
  • parking garage (upon availability)
  • wireless internet internet in public area (free of charge), in the room (free of charge), at the reception (free of charge)
  • bed linen included
  • bath towels included
  • cleaning room 1 time per day
  • pets not allowed
  • baby cot: on request (free of charge) (to be mentioned at reservation)
  • wireless internet available in public area: (free of charge)
  • wireless internet available in the room: (free of charge)
Optional facilities
  • place in car park: circa 13,00 € per unit per night (to be paid at resort)
Restaurant/bar
  • food establishment: restaurant (number: 1)
  • drinking establishment: bar number: 1
Children
  • cot
  • children's playing area
Spa facilities
  • spa with:, open from 12:00 till 20:00 o'clock, (entrance fee): sauna, turkish steam bath, hot tub, ice baths, swimming pool (heated), massage (added costs), beauty treatments (added costs)

There may have been changes in Covid-19 services and facilities between the time of booking and upon departure. All measures are subject to change and therefore no rights can be derived from them.

Canillo

Canillo is located about 7 kilometers north of the larger Encamp and falls under the Grandvalira ski area. The Montau River divides the place into two parts. The village itself is small in scope, but has plenty to offer. You will find cozy shops, a bar and restaurants here. We recommend the Palau de Gel, an Olympic complex with an ice rink, restaurant and children's playground.

Location and surroundings

distance to centre: approx. 0 metres
distance to bus stop approx. 20 metres
distance to ski piste approx. 100 metres
distance to ski lift approx. 100 metres

Grandvalira

Grandvalira is a real paradise for enthusiasts. There are peaks that reach above 2800 meters and have 210 kilometers of slopes. The ski resorts of Grau Roig and Soldeu are interconnected, making the Grandvalira area the largest ski area in Southern Europe. With 300 sunny days a year Grandvalira is also of the sunniest areas in Europe.

Beginners and children are fond of Canillo, where there is mostly peaceful, blue runs. El Tarter other hand, is a true paradise for the real cracks. After a few hours on the slopes will you still not be confident? Choose the wide slopes in Soldeu where you will have the space. This does not mean that this part of the ski area is only suitable for beginners, because some of the most extreme sections of Grandvalira are also found here. Grau Roig is the most unspoilt part of the ski area. The views are truly spectacular here. The slopes offer something for everyone, and for children there is a nice snow track in the woods. Pas de la Casa has a high altitude (almost as high as Val Thorens in the French Alps). With a wide variety of wide blue, red and black runs, you should not skip this section. Whether you are a novice or an advanced skier, you will sure find something in Grandvalira, judging by the quality of the snow and the wide, varied pistes! The experienced skiers can really enjoy themselves here. The lowest point of this area is actually not low, at about 1700 meters.

Is there more to do in Grandvalira something? Yes! A drink in a very special place is highly recommended: the Igloo Bar Grandvalira Pla de les Pedres at Grau Roig. Rent a dog sled, take a thrilling ride on a snowmobile or take a beautiful walk on snowshoes. Tubing, snow buggies, four fun parks and helicopter skiing, all of these activities are within your reach!

After a long day out in the snow, there is still plenty to do. There are several restaurants, bars and cafes in which to find the beautiful slopes directly. You can even enjoy tapas on the slopes in the Red Chill Out & Tapas Bar in El Tarter. On the lounge terrace, you can relax in a hammock and listen to the DJs.

Grandvalira

  • Largest ski area in the Pyrenees
  • Excellent snow security
  • Varied ski area

Travel information relating to the Coronavirus 

This information has been carefully compiled by Sunweb based on information provided by the local authorities. Since the measures mentioned are subject to constant change, no rights can be derived from this and Sunweb accepts no liability for any damage resulting from the use of this information.

Current Status: Negative travel advice until the 20 November 2020.

Regulations per destination

Important information regarding mandatory documentation
Yes
Read the FAQ page here
Distance required in public areas (in metres)
Yes
1.5 metres.
Mouth Mask
Yes
The use of a mouth mask is mandatory in public areas (from 8 years).
Max persons together outdoors
Yes
Max. 10 persons
Allowed to share a room with someone outside your household?
Yes
Certain hours not allowed to be outside, curfew
No
Restaurants
Open
From the age of 16, one of the following options applies: - Vaccinated or recovered from Covid-19 (more than 6 months ago), and received the first vaccination at least 2 weeks ago. - Evidence of recovered from Covid-19 within last 6 months. - A negative PRC test not older than 72 hours, or a negative antigen test not older than 12 hours. From the age of 8 - 15 years the following applies: A mouth mask or comply with the rules from 16 years.
Bars / Apres-ski
Open

From the age of 16, one of the following options applies:

- Vaccinated or recovered from Covid-19 (more than 6 months ago), and received the first vaccination at least 2 weeks ago.

- Evidence of recovered from Covid-19 within last 6 months.

- A negative PRC test not older than 72 hours, or a negative antigen test not older than 12 hours.

From the age of 8 - 15 years the following applies:

A mouth mask or comply with the rules from 16 years.

Club/Nightlife
Closed
Supermarkets and pharmacies
Open
Mouth mask required
Activities, attractions & sights
Open
Each activity / attraction has its own limitations.
Events open air or indoor
Yes
Max. 50 persons
Transfer
Yes
Mouth mask required
Public transport / taxi / skibus
Yes
Mouth mask required
Slopes
Open
Skilifts
Open

From the age of 16, one of the following options applies:

- Vaccinated or recovered from Covid-19 (more than 6 months ago), and received the first vaccination at least 2 weeks ago.

- Evidence of recovered from Covid-19 within last 6 months.

- A negative PRC test not older than 72 hours, or a negative antigen test not older than 12 hours.

Ski rental
Yes

From the age of 16, one of the following options applies:

- Vaccinated or recovered from Covid-19 (more than 6 months ago), and received the first vaccination at least 2 weeks ago.

- Evidence of recovered from Covid-19 within last 6 months.

- A negative PRC test not older than 72 hours, or a negative antigen test not older than 12 hours.

Ski lessons
Yes
Private lessons are available for groups of people who are in a Covid "bubble" together. You can take ski lessons with up to 10 people, all of whom are in the same Covid "bubble". The teacher will adapt the class to the least experienced student. In Soldeu, El Tarter and Canillo. In Pas de la Casa, Grau Roig and Encamp is a max. of 6 people. Vallnord: Private lessons only.
Wellness
Open

From the age of 16, one of the following options applies:

- Vaccinated or recovered from Covid-19 (more than 6 months ago), and received the first vaccination at least 2 weeks ago.

- A negative PRC test not older than 72 hours, or a negative antigen test not older than 12 hours.

From the age of 8 - 15 years the following applies:

A mouth mask or comply with the rules from 16 years.

Additional measures per ski region
No
Good to know
Yes

If you visit Andorra by plane, you fly to Barcelona. Therefore, please note: You will also have to take into account the necessary documentation to travel to Spain by plane.

The following applies to hotels and other touristic places:

From the age of 16, one of the following options applies:

- Vaccinated or recovered from Covid-19 (more than 6 months ago), and received the first vaccination at least 2 weeks ago.

- Evidence of recovered from Covid-19 within last 6 months.

- A negative PRC test not older than 72 hours, or a negative antigen test not older than 12 hours.

From the age of 8 - 15 years the following applies:

A mouth mask or comply with the rules from 16 years.

Up to 8 years: no rules.

Practical information

Capital:
The capital is Andorra la Vella.

Language:
The official language is Catalan. Besides Catalan, Spanish and French is widely spoken.

Time:
There is no difference with the UK.

Currency:
The official currency is the euro .

Voltage:
The voltage is 230 volts.

Travel documents:
You must have a valid passport or a valid ID.

Telephoning:
UK mobile phones work in Andorra. To call from UK to Andorra, first dial the country code 00376 and then the area code without zero and then the phone number. From Andorra to the UK the country code 0044.

Emergency number:
The national emergency number is 112.

Traveling by car:
The national roads are passable. The highways in Andorra have tolls. In France, the majority of motorways have tolls. Andorra has no general duty to winter tires. However, on some routes snow chains or snowtires are required. This is indicated by signs. Information about the use of snow chains and snow tires can be obtained from the ANWB.

In a breakdown or accident, it is mandatory that all road users wear a reflective vest. The warning triangle should be placed no more than 1 metre from the edge of the road. Make sure the warning triangle is placed behind the vehicle that has broken down or behind the accident, it is also required that you put on your hazard lights.

Food and drink
:
In Andorra there is something for everyone. There is a lot of fish eaten and both Spanish and French dishes are served here often.

Tipping:
Giving a tip of around 5% in bars and restaurants is common practice.

Hours:
The shops are open from 09:00 to 20:00 Monday to Friday. On Sunday the shops are open until 19:00. Some shops are closed in the afternoon between 13:00 and 15:00. Stores in smaller towns close before the afternoon and are closed on Sundays .

Holidays:
- Mary Immaculate Conception: December
- Christmas: 25 and December 26
- New Year: January 1
- Epiphany: January 6
- Carnival Sunday: March
- Constitution Day: March

Safety:
Wearing a helmet in Andorra is not mandatory but is strongly recommended (especially for children). In a ski class wearing a helmet is mandatory.

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Flight information

You fly with easyJet or Jet2 to Barcelona. This flight takes approximately 2 hours and 8 minutes. Meals and drinks are not included during the flight.

 

Departures from regional airports

Please note that with departure and/or arrival from a regional airport you may have a stopover on the outward and/or return journey.

 

Transfer

The transfer is included in the tour price. The average transfer time to Canillo is approximately 3.5 hours. You are allowed to bring the following standard luggage: 1 bag/suitcase per person & 1 ski/snowboard bag per person. Other extra luggage is always on request.

In step 2 of the booking you can also choose "no transfer". You will receive a discount for this. You can see the amount of the discount in step 2 of the booking. For additional information about the transfer click here.

Traveler Type

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Lift pass, lessons and material

The lift pass (from 2 days) for the Grandvalira area, includes a free Covid-19 insurance. It concerns the basic insurance. More information about this insurance can be found at:

https://www.grandvalira.com/en/free-covid-19-insurance

(Because the lift pass is purchased by Sunweb, it is not possible to choose online (via the above website) for the extension of this insurance to silver, gold or travel.)

When you book, it is indicated for which days the lift pass is valid (e.g. Sunday to Friday). If you want to have the lift pass start on a different day than indicated in the booking steps, you must contact our contact center by telephone. The booking can then be adjusted. It is not possible to redeem the lift pass on another day on site. An extension of the lift pass can often be arranged in the booking; you will find the price for this in the further course of the booking steps. The discount for “no lift pass” can also be found in the booking process.

Discounts:

The lift pass for children up to and including 11 years old is free (on presentation of a valid ID). Children from 12 to 17 years receive a discount on the lift pass. These discounts can be found in the calculation of your travel sum.

The lessons cannot be booked in advance. You can arrange this yourself on site.
You can specify ski and snowboard rental directly at the time of booking.
A ski helmet is included for children up to 10 years.

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