Here you can find the current up to date information about coronavirus and how Sunweb is getting ready for the winter 2020/2021 season.
Chalet Les Arolles is located 1 km from the charming centre of Les Deux Alpes. You don't have to walk far for the slopes and lifts because you will find them only 20 meters away. If you want to go on holiday with a group of friends or family, this spacious chalet is the perfect option! After a long day on the slopes, you can relax in the private sauna.
Les Deux Alpes is one of our most popular destinations in France. As recently as 2015 it won ‘Best Ski Village in Europe’ at the World Snow Awards. It is one of the oldest ski resorts in France, and this is clearly visible in the architecture. It has a blend of old style wooden chalets and new apartment buildings. It also combines this with a number of great bars, restaurants and shops to create a unique French atmosphere.
Les Deux Alpes is a massive ski area that has over 225km of ski slopes. Of this around 162km is made up of blue and green slopes, making it an ideal ski holiday destination for beginners and families. The highest point of the ski area is 3600m, and the presence of a glacier means that it is fairly snow sure through out the whole of the winter season.
Les Deux Alpes is well known for its après ski. Along with Val Thorens and Val d’Isere it might have the best night lift in the whole of the French Alpes. The resort is split into several different districts. We offer accommodations in the center of Les Deux Alpes and 1650 and Les Deux Alpes 1800.
For non skiers there are plenty of different activities in Les Deux Alpes to keep you busy. There is a large sports center with a swimming pool, ice skating ring and squash courts. You can also try husky sledding, a snow show walk or try the sky walk at the top of the glacier.
Capital:
The capital of France is Paris
Time:
France is one hour ahead of the UK (GMT+1).
Language:
The official language is French.
Money:
The euro (€) is the official currency of France
Emergency number:
The local emergency number is 112.
Service charge (tip) in restaurants and bars :
It is not likely that the service charger will be added to the bill automatically. If you are pleased with the service you can round off or leave a tip of 10%.
Power:
The voltage is 220 and the socket is different compared to the general UK sockets. You can buy an European adapter in most airports and supermarkets.
Mobile:
A UK mobile phone should work in France. The setup for this may differ per provider, so it is best to inquire about this before hand.
Safety on the slopes:
In France, wearing a helmet is not mandatory but recommended (especially for children). In ski classes (for all ages), it is often compulsory.
Travel documents:
You must be in possession of a valid passport in order to travel to France.
Food and Drinks:
Cheese, croissants, baguettes and wine! It is possible to drink tap water.
Opening hours:
As a general rule, the shops are open on Monday/Friday from 09:00 to 19:00. However, some shops may close over lunchtime. On Sunday and Monday, a selection of shops are closed. Some supermarkets are open on Sunday mornings.
Public Holidays:
Christmas Day: 25 December, 2014 (Thursday)
Boxing Day: 26 December, 2014 (Friday)
New Year’s Day: 1 January, 2015 (Thursday)
Good Friday: 3 April, 2015
Easter Sunday: 5 April, 2015
Easter Monday: 6 April, 2015
Travelling by car:
Most motorways in France require you to pay a toll fee. The Pas Piccolo San Bernardo is closed the whole winter (November - June). Always check the locat weather reports before departing.
In some cities and towns it is obligaroty to have a "environmentsl sticker". It is not possible to buy these stickers en route. You will have to order them online before you leave home. French authorities advise you to print out the form and the confirmation of the sticker if it does not arrive at your home in time. You can find the form on:
https://www.certificat-air.gouv.fr/en/demande-ext/cgu
Sunweb offers flights and transfers packages to this resort. You can select which airport you wish to travel from in the PRICES AND BOOKING tab above. It is possible to select different flight departure and arrival times in Step 2 of the booking process.
All Sunweb flights are booked with EasyJet. Hold luggage and ski equipment as luggage are NOT included in your package price. This can be added as an extra in Step 2 of the booking process. The price of luggage varies, as per Easyjets policies. All flight bookings include one cabin bag per person (maximum size of 56 x 45 x 25cm; including handles and wheels).
Please read more about the luggage rules and regulations on EasyJet’s website. When making a flights booking with Sunweb, you are also agreeing to EasyJet’s Terms and Conditions.
Transfers:
Return airport transfers are included in your package price when booking a flight package with Sunweb. These however can be removed in Step 2 of the booking steps if you would like to add in a hire car or seek an alternative travel arrangement. All transfers are shared transfers to and from your accommodation and the airport.
Due to the nature of shared transfers, there may be a wait time at the airport before your departure. This can be up to 1.5 hours. Please note that there will NOT be a Sunweb rep waiting for you at the airport as the transfer is managed by a partner. All information regarding the transfer (meeting point, etc) will be explained on your travel documents that are sent to you 14 days before departure. The transfer will drop you off in the resort area; you may have not be dropped exactly outside your accommodation.
Departure from the UK:
Please ensure that you are not late and have checked in online before arriving at the airport. In addition to checking in online, you will have to enter your passport information. This is called API (advanced passenger information) and you will receive instructions from Sunweb after you have booked the holiday.
Arrival on Resort:
If you are planning on checking in late on your arrival day, it is almost always possible to get into your hotel or apartment. However, it is very important that this is arranged in advance. You will receive your travel documents two weeks before your departure, and this will include instructions on how to arrange your late arrival and collection of the key.
Please Note:
Once you agree to Sunweb’s Term’s and Conditions you are legally obliged to pay for the holiday and any cancellation fees that may apply.
Discounts:The lift pass for children up to 4 years old and seniors aged 72 and older is free. There is a discount on lift passes for children aged between 5-12 and seniors 65-71. These discounts can be found in the calculation of the fare.
If you are entitled to a free lift pass, select 'no lift pass' when booking. Your free lift pass can be collected locally by presenting your ID.
A deposit for the ski pass of €2 is required. This should be paid locally.
Lift pass offer:With your lift pass, you have free access to the public swimming pool of Les Deux Alpes and the ice rink, once per day. The 6, 7 and 8 day passes can also be used to ski for 2 days in Alpe d'Huez and 1 day in Serre Chevalier, Puy St. Vincent and Montgenèvre /Voie Lactée/Sestrière. You can only use this offer during the period that your lift pass is valid.
The above surcharges and discounts are available when booking through Sunweb. Different rates are used when booking locally.
In the booking process it is indicated for which days the lift pass is valid. If you want to use the ski lift on a different day than indicated in the booking process, please contact our contact centre by telephone. It is not possible to change the days of the lift pass once you have arrived at the destination. If you wish to extend the lift pass, it can often be booked as an extra. The price for extending the lift pass can be found in the booking. If you choose “no lift pass”, the discount can also be found in the booking process.
You can select ski and snowboard directly upon booking. With short-stay holidays it is not possible to book ski lessons. You can arrange ski lessons at the resort.
When booking ski lessons, your level is requested:Beginners: Choose if you have never skied before.Intermediate: Choose if you have skied before and know how to break and turn.Advanced: Choose if you are an accomplished skier but wish to improve your technique.
- The ski and snowboard lessons start on Sunday.
- When booking lessons:
Beginners: Choose beginners lessons if you've never skied before.
Average: Can you brake / make a curve? Opt for average and not for beginners.
Advanced: Can you ski, but you want to develop your technique? Opt for advanced.
Ski and snowboard rental can be specified immediately upon booking.
When you book Gold or Diamond ski equipment you can exchange it once a week for free, for snowboard equipment or freeride skis (unavailable on weekends).
The following materials can be booked:
This material is ideal for beginners and intermediate skiers and snowboarders. This material is particularly agile, so it makes turning and breaking easy. Parallel skiing is also possible with these skis.
This is ideal material for intermediate skiers and snowboarders. The material is agile, but also suitable to cut corners sharp. Even at high speeds these skis provide great performance.
These skis and snowboards are made of high quality material, and are perfect for experienced skiers. This comfortable material is suitable on all track types and snow conditions.
These are high performance skis and snowboards with the latest technology, and are suitable for the most experienced skiers.
Tell our rental partner your exact requirements (eg off piste skiing) so they can help you select the right material.