Here you will find all information about your safety during your holiday. Information about the current situation on your holiday destination with can be found on this page under the 'destination' tab.
Due to Covid-19, different services and facilities may be offered at the time of booking than when your holiday starts. Since the mentioned services and facilities are subject to constant change, no rights can be derived from them.
The ski area of Le Grand Domaine varies in altitude from 1250 meters to 2550 meters. It is a fantastic choice for half term as it remains relatively unknown within the English market. Besides ski slopes at every level, Le Grand Domaine also offers a snow park with a half pipe for snowboarders. The area is also highly regarded for its many natural obstacles perfect for freestylers!
The resort of Valmorel is surrounded by the famous mountain pass of Col de la Madeleine. The buildings in Valmorel have a maximum height of three floors and they are built in authentic Chalet style. St. François Longchamp 1650 and 1450 are located at the other end of the Col de la Madeleine in the Vallée de Maurienne. Together, these resorts make up Le Grand Domaine, a very diverse ski area with something to offer everyone.
If you are looking to explore beyond the pistes, there is 15 kmof cross country tracks in the stunning area of Montaimon (approx. 3 km from Valmorel).
For the latest government travel advice and corona measures by destination, visit the government website. Please note: this information can change in the meantime, so we advise you to consult it regularly until shortly before departure.
The capital of France is Paris
France is one hour ahead of the UK (GMT+1).
The official language is French.
The euro (€) is the official currency of France
The local emergency number is 112.
Service charge (tip) in restaurants and bars :
It is not likely that the service charger will be added to the bill automatically. If you are pleased with the service you can round off or leave a tip of 10%.
The voltage is 220 and the socket is different compared to the general UK sockets. You can buy an European adapter in most airports and supermarkets.
A UK mobile phone should work in France. The setup for this may differ per provider, so it is best to inquire about this before hand.
Safety on the slopes:
In France, wearing a helmet is not mandatory but recommended (especially for children). In ski classes (for all ages), it is often compulsory.
You must be in possession of a valid passport in order to travel to France.
Food and Drinks:
Cheese, croissants, baguettes and wine! It is possible to drink tap water.
As a general rule, the shops are open on Monday/Friday from 09:00 to 19:00. However, some shops may close over lunchtime. On Sunday and Monday, a selection of shops are closed. Some supermarkets are open on Sunday mornings.
Christmas Day: 25 December, 2014 (Thursday)
Boxing Day: 26 December, 2014 (Friday)
New Year’s Day: 1 January, 2015 (Thursday)
Good Friday: 3 April, 2015
Easter Sunday: 5 April, 2015
Easter Monday: 6 April, 2015
Travelling by car:
Most motorways in France require you to pay a toll fee. The Pas Piccolo San Bernardo is closed the whole winter (November - June). Always check the locat weather reports before departing.
In some cities and towns it is obligaroty to have a "environmentsl sticker". It is not possible to buy these stickers en route. You will have to order them online before you leave home. French authorities advise you to print out the form and the confirmation of the sticker if it does not arrive at your home in time. You can find the form on:
Guest review guidelines
To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than up to 36 months.
Only a customer who has booked through Sunweb Group and stayed at the property in question can write a review. We invite these customers after they return home from their holiday via e-mail to write a review. If a customer wants to post a review anonymous, details are checked (like booking number, booking data) and known at Sunweb Group.
Whether negative or positive, we'll post every comment in full, as quickly as possible, after being moderated to comply with Sunweb Group guidelines.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on brands of the Sunweb Group relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be related to the accommodation. The most helpful contributions are detailed and help others make better decisions. Please don’t include political, ethical, or religious commentary. Promotional content will be removed.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours.
Respect the privacy of others. Sunweb group will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Sunweb Group customers. Sunweb Group does not accept responsibility or liability for any reviews or responses.
In the booking steps it is indicated for which days the lift pass is valid. If you want to use the ski lift on a different day than indicated in the booking process, please contact our contact centre by telephone. It is not possible to change the days of the lift pass once you have arrived at the destination. If you wish to extend the lift pass, it can often be booked as an extra. The price for extending the lift pass can be found in the booking. If you choose “no lift pass”, the discount can also be found in the booking process.
The lift pass for children aged 4 and under and seniors from 75 years is free. Children from 5-12 years old and seniors 65-74 years receive a discount on the ticket. These discounts will be automatically calculated in your package price. If you are entitled to a free pass choose 'no lift pass' when booking for. The free lift passes can you pick up locally by showing your ID.
On site you will pay € 3, - deposit for the hands-free lift pass.
A passport is not required.
The above price increases and reductions are only valid when booking with Sunweb. At the resort different rates are used.
The following materials can be booked:
This material is ideal for beginners and intermediate skiers and snowboarders. This material is particularly agile, so it makes turning and breaking easy. Parallel skiing is also possible with these skis.
This is ideal material for intermediate skiers and snowboarders. The material is agile, but also suitable to cut corners sharp. Even at high speeds these skis provide great performance.
These skis and snowboards are made of high quality material, and are perfect for experienced skiers. This comfortable material is suitable on all track types and snow conditions.
These are high performance skis and snowboards with the latest technology, and are suitable for the most experienced skiers.
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