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Hotel Heitzmann

Hotel Heitzmann is a romantic and atmospheric hotel in the pedestrian zone of Zell am Zee. This charming family hotel is the perfect combination of both traditional and modern comforts and is visibly furbished with an eye for detail. The rooms are equipped with a modern bathroom and a comfortable sofa. The city Express ski lift is just 120m away.

After an active day you may well want to experience the lively après-ski scene of Zell am Zee, but you can also relax in the sauna, the steam bath, or the Kneipp bath. At extra cost, you can also use the sun bed or enjoy a relaxing massage. For a snack or a drink you can visit the restaurant, the bar with its chill out lounge and, if it is sunny, the lovely terrace.

  • Romantic hotel
  • Modern comforts
  • Delicious meals

Room types

Double room type A
for 2 to 3 persons
  • surface approx. 30m²
  • 1 x one person folding bed
  • 1 double bed
  • partly with balcony
  • television
  • radio
  • telephone
  • bathroom with: bath or shower, sink, toilet, hair dryer, make-up mirror, bath robe
suite type B
for 2 to 3 persons
  • surface approx. 51m²
  • number of beds: 3
  • television
  • radio
  • telephone
  • (living) room(s): sleeps 1 (1 x one person folding bed), sitting corner
  • bedroom(s): 1 bedroom
  • 1st bedroom: 2 sleeping places (1 x double bed)
  • separate toilet
  • bathroom(s): 1 bathroom
  • bathroom 1: bath or shower, sink, hair dryer, make-up mirror, bath robe

Board basis

The half board consists of:

- A breakfast buffet

- A 4-course dinner of choice (dinner is not available on Tuesdays)

Please note: on a Tuesday or a Monday, the kitchen may be closed and only breakfast will be served. There will be no dinner service that day.


Location and surroundings

In the centre
Distance to airport salzburg approx. 80 kilometres
Distance to train station approx. 350 metres
Distance to cross country skiing tracks approx. 2 kilometres
Distance to ski bus stop approx. 50 metres
Distance to ski lift in city express zell am see at approx. 120 meters
Nearest shops approx. 20 metres
Nearest (mini) supermarket approx. 20 metres


General Information
  • total number of rooms: 48
  • total number of buildings: 2
  • modern equipped accommodation
  • reception
  • elevator
  • safe available (in the room)
  • lounge
  • parking garage
  • facilities for disabled persons (wheelchair accessible)
  • wireless internet internet in public area (free of charge), in the room (free of charge)
  • bed linen included
  • bath towels included
  • pets not allowed
  • baby cot: for all guests with age up to 1 (incl.) year (free of charge) (to be mentioned at reservation)
  • safe available in the room: (free of charge)
  • wireless internet available in the room: (free of charge)
Optional facilities
  • parking garage available: approx. 20,00 € per piece per day (to be paid at resort)
Mandatory additional costs
  • tourist tax: for all guests with age up from 15 year approx. 2,10 € per person per night (to be paid at resort, obligated)
  • food establishment: restaurant
  • drinking establishment: bar
  • cot
  • children's chair
Spa facilities
  • spa with:, open from 13:00 till 23:00 o'clock, : solarium (added costs), sauna, bio-sauna, turkish steam bath, relax area, massage (added costs)

Zell am See

Skiing in Zell am See

Ski holidays in the Zell am See take place in a lively and traditional town, right by the Zeller See, that offers the perfect combination of winter sports and Austrian culture. This combination makes skiing in Zell am See very popular among British winter holiday goers with thousands visiting every ski season.

A Zell am See ski holiday has lots to offer. The ski lifts depart directly from the centre of the town, there are 58km of trails in the valley perfect for cross-country skiing and there are loads of hiking routes that pass through the valley and over the pistes. For those who wish to have a day away from the slopes, you can go shopping in the car-free shopping streets, there are a number of terraces which have a fantastic view of the lake and on the top of Schmitten, you can enjoy a drink in one of the cosy mountain huts.


The neighbourhood of Schüttdorf is located around 2km from the old city centre in Zell am See. Schüttdorf is well-known for its lively après-ski options, adding even more fun to a Zell am See ski holiday. It is located around 2km from the old city centre and offers a shopping centre, bars with live music, famous bakeries and the largest nightclub within the region, Sunrise.


Zell am See

  • Very snow-sure
  • Versatile range of slopes
  • Practice lifts in the valley


Zell am See - Kaprun

Zell am See - Kaprun is one of the most beautiful ski areas in Austria, offering over 140 kilometres of slopes that reach up to 3029 metres altitude. The area connects the popular ski resorts of Zell am See, Kaprun, Bruck, Piesendorf, and Maishofen. With the ZellamseeXpress, you can even expand your ski holiday into Viehhofen, giving you even more slopes to explore.

Skiing in Zell am See - Kaprun

The Zell am See - Kaprun ski area is situated like an amphitheatre around both villages. With its high-altitude slopes, glacier skiing, and efficient snow cannon system, it offers guaranteed snow. You can take the Gletscherjet I and II cable cars up to the impressive Kitzsteinhorn glacier in no time at all. The slopes there are mostly blue runs, ideal for beginner and intermediate skiers. The Kitzsteinhorn ski area opens early in the season, so you can enjoy its famous glacier slopes and snowboarding parks from autumn until spring.

The Maiskogel is an excellent place to ski for families and beginners, thanks to its gentle slopes. It features a free admission beginners’ area, The Maisi Line, where both children and adults can practice their freestyle tricks in a safe environment.

For a diverse ski area that offers both thrills and family fun, the Schmittenhöhe is ideal. Schmidolin the Dragon is ready to help kids master their skiing skills at the Drachenpark, whilst the more experienced adults can challenge themselves on the Trass black run. The views from Schmittenhöhe’s slopes are particularly breathtaking, as they overlook the impressive Lake Zell.

Endless slopes to explore

With the arrival of the ZellamseeXpress, which connects the Zell am See - Kaprun ski area with Viehhofen, a new larger ski area has been created: Ski Alpin. If you book a Sunweb ski holiday package, your ski lift pass will always be included. By choosing one of the destinations we offer in Zell am See – Kaprun, you can explore three ski regions with just the pass included in your package. This Ski Alpin Card will grant you access to the Kitzsteinhorn, the Schmittenhöhe, and Skicircus Saalbach Hinterglemm Leogang Fieberbrunn. That means you’ll have 408 kilometres of slopes to enjoy using just one card! With its ideal location close to other ski areas, Zell am See – Kaprun is perfect for a holiday packed with adventure and variety.

Location and surroundings

In the centre
Distance to airport salzburg approx. 80 kilometres
Distance to train station approx. 350 metres
Distance to cross country skiing tracks approx. 2 kilometres
Distance to ski bus stop approx. 50 metres
Distance to ski lift in city express zell am see at approx. 120 meters
Nearest shops approx. 20 metres
Nearest (mini) supermarket approx. 20 metres

Practical information


The capital is Vienna.


The official language is German but English is widely spoken as well.


There is one hour time difference with the UK (GMT+1).


The official currency is the Euro.


It is customary in Austria to tip between 5% and 10% in bars and restaurants.

Food & Drink:

Austria is known for its Vienna Schnitzels and Glühwein. Tap water is safe for drinking.

Opening times shops:

Shops are usually open from Monday until Friday from 09.00 AM to 18.00 PM (some shops close during the afternoon). Most shops are closed on Sunday.

Travelling by car:

Snow chains are obligatory in the Alps. You need a toll permit for the motorways in Austria. You can buy the permit at the AA in the UK or in Austria at the major border crossings. The European Commission advises you to wear a safety reflector jacket in the event of a break down or accident. This vest can be purchased from the AA in the UK as well.


The voltage is 230 volt.

Mobile telephone:

UK mobile phones work in Austria as well.

Travel documents:

You need to be in the possession of a valid passport to travel to Austria.

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Flight information

You will fly into Salzburg Airport (SZG). Flight times can be seen during the booking process, based on your choice of regional airport.


In the booking steps it is possible to book a transfer. If you book a transfer via Sunweb, it will be a shared transfer to and from the resort. The average transfer time to Zell am See is approximately 1.5 hours. For additional information about the transfer, click here.

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Guest review guidelines

To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than 36 months.

Only a customer who has booked through Sunweb Group and stayed at the property in question can write a review. We invite these customers after they return home from their holiday via e-mail to write a review. If a customer wants to post a review anonymous, details are checked (like booking number, booking data) and known at Sunweb Group. 

Whether negative or positive, we'll post every comment in full, as quickly as possible, after being moderated to comply with Sunweb Group guidelines. 

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These guidelines and standards aim to keep the content on brands of the Sunweb Group relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment. Reviews containing swear words or misinformation will not be posted. 

Contributions should be related to the accommodation. The most helpful contributions are detailed and help others make better decisions. Please don’t include political, ethical, or religious commentary. Promotional content will be removed.

All content should be genuine and unique to the guest.
Reviews are most valuable when they are original and unbiased. Your contribution should be yours.

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The opinions expressed in contributions are those of Sunweb Group customers. Sunweb Group does not accept responsibility or liability for any reviews or responses. 


Lift pass, lessons and ski/board hire

A Ski Alpin Card is included in the holiday price.

You can see the surcharges and discounts for, for example, extending your lift pass or no lift pass in step 1 (preferences) of the booking process. If a child or senior discount applies, this will be shown in step 2 (price overview). Would you like to know more about the lift pass? View our FAQ here .

Ski passes for children born after 01/01/2019 are free. Children born between 01/01/2006 and 31/12/2018 will receive a discount on their ski pass. These discounts can be found in the calculation of your travel sum. Identification is required when collecting the ski pass.

Any surcharges and discounts are only valid upon booking. Other rates are applied locally. It is not possible to redeem your ski pass on another day onsite. An extension of your ski pass can often be booked as an extra; you will find the price for this further in the booking process. A discount for “no ski pass” can also be found during the booking process.

You can specify ski and snowboard rental directly when booking. Check out our FAQ  for more information.

The following equipment can be booked:


This is ideal equipment for intermediate skiers and snowboarders. The equipment is manoeuvrable and suitable for cutting corners sharply. Parallel skiing is also possible with these skis.


These skis and snowboards are made of high quality material, and are perfect for experienced skiers. They can also be used by skiers who have mastered parallel skiing. This comfortable equipment is suitable for all track types and snow conditions.


These are high performance skis and snowboards with the latest technology, and are suitable for the most experienced skiers.

 Tell our rental partner your exact requirements (e.g. off-piste skiing) so that they can help you select the right equipment.
 a helmet is included in the ski equipment for children up to 11 years old. If you are older, you can bring your own helmet or rent one onsite, if available.
Lessons can be specified directly when booking. See our FAQ  for more information about classes.

It is not possible to book 2 hour ski lessons for beginners.

Ski and snow board lessons start on Sunday and take place in the morning and afternoon.

When booking ski lessons, you will be asked for your level of experience:

Beginners: Only opt for beginners lessons if you have never skied before.

Average: Can you already brake/make a turn? Then choose average and beginners.

Advanced: Can you already ski, but you want to develop your technique further? Then choose advanced.

Choose room type

How many rooms and who is going?

Select the number of rooms and the number of people per room. Traveling with a baby or children? Please provide their birthdates to see the correct discounts and availability.
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