Here you can find the current information about travelling during COVID-19, including destination updates and what to expect this winter.
You will find the brand new hotel Tirol Lodge directly next to the Hartkaiser lift in Ellmau. This unique ski in/ ski out hotel offers you spacious, luxurious rooms, a stunning wellness and a cozy lobby with fire place.
All rooms are very spaciously and stylish decorated, have a nice seating area and a beautiful bathroom. Besides, all rooms have a nice balcony with view on the surroundings.
In the sauna with panoramic view you can heat up again after a day on the slopes. In the heated indoor/ outdoor swimming pool with views on the snowy mountain tops you can swim a few laps. Or would you rather relax in the resting area with view on the Wilder Kaiser? Everthing is possible!
Fancy a drink? In the trendy lounge you can enjoy a good glass of whine, a nice beer or a delicious cocktail at the fireplace.
There are no room types available
There may have been changes in Covid-19 services and facilities between the time of booking and upon departure. All measures are subject to change and therefore no rights can be derived from them.
Ellmau is a lively winter resort located at the foot of the Wilder Kaiser. There are plenty of excellent pistes as well as fine après ski options in the many bars in Ellmau. If you want to stay active off the pistes you can always head to the sports centre. Here you will find an indoor swimming pool, a heated outdoor pool, slides, various saunas and a beauty parlour. You can also test your ice skating skills in Elmau´s ice rink, hike on some of the 50 kilometers of hiking trails, experience the thrill of racing down an flood-lit sleighing track at night or venture into the snow tubing arena. There are also plenty of very good restaurants in Ellmau as well. There is a beautiful restaurant at the top of the Hartkaiserbahn where you can enjoy a meal and the stupendous panoramic views over the vast Wilder Kaiser region.
This information has been carefully compiled by Sunweb based on information provided by local authorities. Since measures mentioned are subject to constant change, no rights can be derived from this and Sunweb accepts no liability for any damage resulting from the use of this information.
The lockdown in Austria ended differently in the different provinces:
- Tirol/ Vorarlberg: hospitality and hotels opened since 12th of December.
- Salzburg/ Styria /Carinthia: hospitality and hotels allowed to open from the 17th of December.
Closes at 10 pm. Right now, the 2G rule applies. This means that a negative PCR test is no longer valid for entry. To enter, you must have one of the following:
- A proof of recovery from Covid-19, which is not older than 180 days.
- Proof of complete vaccination, which is at least 22 days and a maximum of 360 days old (this will be 270 days from 6 December).
- Or a combination of proof of recovery + a dose of vaccination not older than 270 days.
Note: A single injection of the Johnson & Johnson vaccine is only valid until January 3, after which a second injection will be required.
Closes at 11 pm. Right now, the 2G rule applies. This means that a negative PCR test is no longer valid for entry. To enter, you must have one of the following:
- A proof of recovery from Covid-19, which is not older than 180 days.
- Proof of complete vaccination, which is at least 22 days and a maximum of 360 days old (this will be 270 days from 6 December).
- Or a combination of proof of recovery + a dose of vaccination not older than 270 days.
Note: A single injection of the Johnson & Johnson vaccine is only valid until January 3, after which a second injection will be required.
Right now, the 2G rule applies. This means that a negative PCR test is no longer valid for entry. To enter, you must have one of the following:
- A proof of recovery from Covid-19, which is not older than 180 days.
- Proof of complete vaccination, which is at least 22 days and a maximum of 360 days old (this will be 270 days from 6 December).
- Or a combination of proof of recovery + a dose of vaccination not older than 270 days.
Note: A single injection of the Johnson & Johnson vaccine is only valid until January 3, after which a second injection will be required.
Right now, the 2G rule applies. This means that a negative PCR test is no longer valid for entry. To enter, you must have one of the following:
- A proof of recovery from Covid-19, which is not older than 180 days.
- Proof of complete vaccination, which is at least 22 days and a maximum of 360 days old (this will be 270 days from 6 December).
- Or a combination of proof of recovery + a dose of vaccination not older than 270 days.
Note: A single injection of the Johnson & Johnson vaccine is only valid until January 3, after which a second injection will be required.
You need one of the following (from 12 years old):
- A proof of recovery from Covid-19, which is not older than 180 days.
- Proof of complete vaccination, which is at least 22 days and a maximum of 360 days old (this will be 270 days from 6 December).
- Or a combination of proof of recovery + a dose of vaccination not older than 270 days.
Note: A single injection of the Johnson & Johnson vaccine is only valid until January 3, after which a second injection will be required.
Capital:
The capital is Vienna.
Language:
The official language is German but English is widely spoken as well.
Time:
There is one hour time difference with the UK (GMT+1).
Money:
The official currency is the Euro.
Tipping:
It is customary in Austria to tip between 5% and 10% in bars and restaurants.
Food & Drink:
Austria is known for its Vienna Schnitzels and Glühwein. Tap water is safe for drinking.
Opening times shops:
Shops are usually open from Monday until Friday from 09.00 AM to 18.00 PM (some shops close during the afternoon). Most shops are closed on Sunday.
Travelling by car:
Snow chains are obligatory in the Alps. You need a toll permit for the motorways in Austria. You can buy the permit at the AA in the UK or in Austria at the major border crossings. The European Commission advises you to wear a safety reflector jacket in the event of a break down or accident. This vest can be purchased from the AA in the UK as well.
Voltage:
The voltage is 230 volt.
Mobile telephone:
UK mobile phones work in Austria as well.
Travel documents:
You need to be in the possession of a valid passport to travel to Austria.
You fly with easyJet or Jet2 to Innsbruck. This flight takes approximately 1 hour and 55 minutes. Meals and drinks are not included during the flight.
Departures from regional airports
Please note that with departure and/or arrival from a regional airport you may have a stopover on the outward and/or return journey.
Transfer
The transfer is included in the tour price. The average transfer time to Ellmau is approximately 1 hour and 30 minutes. You are allowed to bring the following standard luggage: 1 bag/suitcase per person & 1 ski/snowboard bag per person. Other extra luggage is always on request.
In step 2 of the booking you can also choose "no transfer". You will receive a discount for this. You can see the amount of the discount in step 2 of the booking. For additional information about the transfer click here.
A Wilder Kaiser-Brixental lift pass is included in the package.
3-day trip including 2-day lift pass
4-day trip including 2-day lift pass
5-day trip including 3-day lift pass
6-day trip including 4-day lift pass
7-day trip including 5-day lift pass
8-day trip including 6-day lift pass
In step 1 of the booking process, it is indicated which days the lift pass is valid for (eg Sunday to Friday). If you would like the ski pass to start on a different day than shown in the booking steps, you must contact our contact centre by telephone. The booking can then be adjusted.
On destination, it is not possible to change the lift pass start date to another day. An extension of the lift pass can often be booked for an extra surcharge; the price for this can be found in step 1 of the booking process. The discount for "no ski pass" can also be found in the booking process.
Discounts:
The ski pass for children born from 1/1/2016 is free. Children born between 1/1/2003 and 31/12/2015 receive a discount on the ski pass. You will find these discounts in step 2 of the booking process.
Deposit: You must pay the deposit of approximately € 2 on site. You will receive this amount back when you return your pass.
The above surcharges and discounts are only valid when booking through Sunweb. At the destinations, other rates may apply.
You can add lessons in step 2 of the booking steps.
Please Note: If you have booked a short-stay then it is not possible to book lessons through us. You can arrange this at the destination.
The ski lessons start on Sundays.
When selecting your lessons you will be asked for your level:
Beginners: Select beginners if you have never skied before.
Average: Can you already turn and break? Chose average lessons.
Advanced: Can you already ski well yet wish to improve your technique? Opt for advanced.
The following types of material can be booked:
Bronze
This material is ideal for beginners and intermediate skiers and snowboarders. This material is particularly agile, so it makes turning and breaking easy. Parallel skiing is also possible with these skis.
Silver
This is ideal material for intermediate skiers and snowboarders. The material is agile, but also suitable to cut corners sharp. Even at high speeds these skis provide great performance.
Gold
These skis and snowboards are made of high quality material, and are perfect for experienced skiers. This comfortable material is suitable on all track types and snow conditions.
Diamond
These are high performance skis and snowboards with the latest technology, and are suitable for the most experienced skiers.
TIP: Tell our rental partner your exact requirements (eg off piste skiing) so they can help you select the right material.
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