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Hotel Castel

Hotel Castel is a luxurious, four-star hotel in a quiet location; yet only 200m from the centre of the small town, Serfaus. The lift is 800m away, but the ski bus stops just 150m from the hotel. The rooms at Hotel Castel are modern and bright; all rooms have balconies.

There is an extensive wellness centre where you can relax after a day on the mountain. There is a sauna, bio sauna, infrared sauna, Turkish bath and Jacuzzi. Massages can be booked directly with the hotel for an extra fee. The stylish restaurant serves a five-course menus and in the morning there is an extensive buffet breakfast.

  • Extensive wellness centre
  • Quiet location
  • Near the centre of Serfaus

Room types

Double room balcony type A
for 3 persons
  • surface approx. 26m²
  • 1 double bed
  • 2 persons sleeping couch
  • non-smoking rooms
  • balcony
  • television
  • telephone
  • bathroom with: bath or shower, sink, toilet, hair dryer
  • tourist tax: for all guests with age up from 14 year approx. 2,60 € per person per night (to be paid at resort, obligated)
  • pets, excl. food: on request approx. 15,00 € per night (to be paid at resort)
  • safe available in the room: (free of charge)
  • parking garage available: (free of charge)
  • place in car park: (free of charge)
Double room balcony type C
for 3 persons
  • surface approx. 20m²
  • 1 double bed
  • non-smoking rooms
  • balcony
  • television
  • telephone
  • bathroom with: bath or shower, sink, toilet, hair dryer
  • tourist tax: for all guests with age up from 14 year approx. 2,60 € per person per night (to be paid at resort, obligated)
  • pets, excl. food: on request approx. 15,00 € per night (to be paid at resort)
  • safe available in the room: (free of charge)
  • parking garage available: (free of charge)
  • place in car park: (free of charge)
double room type A
for 2 persons
  • surface circa 24m²
  • 1 double bed
  • Balcony
  • Television
  • Radio
  • Telephone
  • bathroom with: bath or shower, sink, toilet, hair dryer, bath robe, bath slippers
  • tourist tax: for all guests with age up from 14 year circa 2,60 € per person per night (to be paid at resort, obligated)
  • pets, excl. food: on request (to be paid at resort)
  • safe available in the room: (free of charge)
  • parking garage available: (free of charge)
  • place in car park: (free of charge)
double room type B
for 2 to 4 persons
  • surface circa 32m²
  • 2 x single bed
  • 1 double bed
  • Balcony
  • Television
  • Radio
  • Telephone
  • bathroom with: bath or shower, sink, toilet, hair dryer, bath robe, bath slippers
  • tourist tax: for all guests with age up from 14 year circa 2,60 € per person per night (to be paid at resort, obligated)
  • pets, excl. food: on request (to be paid at resort)
  • safe available in the room: (free of charge)
  • parking garage available: (free of charge)
  • place in car park: (free of charge)
double room type C
for 2 to 4 persons max. 2 adults and 2 children up to and including 12 year
  • tourist tax: for all guests with age up from 14 year circa 2,60 € per person per night (to be paid at resort, obligated)
  • pets, excl. food: on request (to be paid at resort)
  • safe available in the room: (free of charge)
  • parking garage available: (free of charge)
  • place in car park: (free of charge)
suite type I
for 3 to 4 persons
  • tourist tax: for all guests with age up from 14 year circa 2,60 € per person per night (to be paid at resort, obligated)
  • pets, excl. food: on request (to be paid at resort)
  • safe available in the room: (free of charge)
  • parking garage available: (free of charge)
  • place in car park: (free of charge)
suite type II
for 3 to 4 persons
  • tourist tax: for all guests with age up from 14 year circa 2,60 € per person per night (to be paid at resort, obligated)
  • pets, excl. food: on request (to be paid at resort)
  • safe available in the room: (free of charge)
  • parking garage available: (free of charge)
  • place in car park: (free of charge)

Board basis

Halfboard

Location and surroundings

Distance to centre: approx. 200 metres
Distance to airport innsbruck approx. 95 kilometres
Distance to train station approx. 28 kilometres
Distance to ski bus stop approx. 150 metres
Distance to ski lift approx. 800 metres
Nearest shops approx. 200 metres
Nearest (mini) supermarket approx. 200 metres
Located quietly

Facilities

General Information
  • Official classification: 4 stars
  • modern equipped accommodation
  • reception
  • elevator
  • safe available (in the room)
  • lounge
  • breakfast area
  • parking garage (upon availability)
  • parking
  • accommodation not suitable for disabled persons
  • wireless internet internet in public area (free of charge), in the room (free of charge)
  • bed linen included
  • bath towels included
  • pets allowed
  • safe available in the room: (free of charge)
  • parking garage available: (free of charge)
  • place in car park: (free of charge)
Optional facilities
  • pets, excl. food: on request approx. 15,00 € per night (to be paid at resort)
Mandatory additional costs
  • tourist tax: for all guests with age up from 14 year approx. 2,60 € per person per night (to be paid at resort, obligated)
Restaurant/bar
  • drinking establishment: bar
Children
  • cot
  • children's chair
  • children's playing area
Spa facilities
  • spa with:, open from 15:00 till 20:00 o'clock, (surface area: approx. 160 square metres) : sauna, bio-sauna, infra red cabin, turkish steam bath, hot tub, massage (added costs), beauty treatments (added costs)
Sports facilities
  • table tennis

Serfaus

Welcome to Serfaus: a ski resort for everyone

Sunny Serfaus is located in the Serfaus-Fiss-Ladis ski area in Austria, close to the border with both Switzerland and Italy. With 186 kilometres of beautiful slopes in the area, every skier will find something for them. The highest slopes reach an impressive 2,828 metres altitude. That means guaranteed snow, so you can travel with peace of mind.

Advanced skiers can challenge themselves on the Obere Scheid and the Masnerkopf, whereas beginners can learn the ropes on the flatter slopes around the Mittlerer Sattelkopf. Serfaus is also perfect for the whole family. Kids can practice their ski skills on the Kinderschneealm or even join in ski courses tailored to their skill level at the Murmlipark. The ski schools in Serfaus are amongst the best in Tyrol. Thanks to the diversity of this ski area and its modern facilities (including heated ski lifts!) Serfaus is a true skiing paradise for everyone.

Choose the accommodation for you

Whether you are looking for a simple guesthouse just outside the centre or a luxury hotel close to the slopes, you’ll be spoilt for choice in Serfaus. Perhaps you’d like an onsite spa, an inhouse Tyrolean restaurant, a refreshing swimming pool, or your own sunny terrace… Why not all of the above? No matter if you’re travelling with friends, a loved one, or the whole family, you’re sure to find exactly what you’re looking for amongst Sunweb’s wide selection of accommodation. Even if you’re dreaming of a spontaneous, last-minute trip, you can tailor your holiday package to suit your needs. Most of our accommodations offer private parking, but there is also a large car park on the edge of the village. From there, the U-Bahn metro is just 3-minutes walk, which you can take to the centre or the ski lifts.

Snow conditions and forecast in Serfaus

Serfaus is not only frequently sunny, but also has a long winter with plenty of snow. This gives it the ideal conditions for skiing, but also for many other winter activities. Take a snowmobile up to a scenic trail and go on a snowshoe hike with breathtaking views. Want more action? The snowparks in Serfaus will definitely get your adrenaline pumping. What about tobogganing, ice skating, curling, or a romantic tour on a horse-drawn sleigh? There are plenty of ways to make your heart flutter in Serfaus, but that’s not all. Its car-free pedestrian zone means you can wander around the shops and restaurants at your own pace and unwind. Afterwards, you can end the day with après-ski drinks at an atmospheric bar. Cheers!

Map

Serfaus-Fiss-Ladis

Serfaus-Fiss-Ladis is near, near the Swiss and Italian borders  with no shortage of sunshine.. Since 1999 the area has undergone extensive development and now has more than 212 km of skiing fun for the entire family to enjoy. The slopes extend to an altitude of 2,820 meters and are tailored to suit all levels of skiing abilities. Experienced skiers can head straight to the Abfahrten Obere Scheid and Masnerkopf, while beginners will feel more comfortable on the slopes around the Mittleren Sattelkopf . There are more than 200 sunny days here per year, so pack the sun cream and get ready for spectacular views.

 

There are numerous snow cannons to ensure perfect snow conditions. Serfaus-Fiss-Ladis is known as the most family-friendly ski resort in the Alps. This is largely due to the numerous child care facilities, great ski schools and play areas. On the other hand, the après-ski scene is less extensive than in Tyrolean ski resorts. However, there are plenty of options available for those who are interested in celebrating a successful day on the pistes.

Location and surroundings

Distance to centre: approx. 200 metres
Distance to airport innsbruck approx. 95 kilometres
Distance to train station approx. 28 kilometres
Distance to ski bus stop approx. 150 metres
Distance to ski lift approx. 800 metres
Nearest shops approx. 200 metres
Nearest (mini) supermarket approx. 200 metres
Located quietly

Practical information

Capital:

The capital is Vienna.

Language:

The official language is German but English is widely spoken as well.

Time:

There is one hour time difference with the UK (GMT+1).

Money:

The official currency is the Euro.

Tipping:

It is customary in Austria to tip between 5% and 10% in bars and restaurants.

Food & Drink:

Austria is known for its Vienna Schnitzels and Glühwein. Tap water is safe for drinking.

Opening times shops:

Shops are usually open from Monday until Friday from 09.00 AM to 18.00 PM (some shops close during the afternoon). Most shops are closed on Sunday.

Travelling by car:

Snow chains are obligatory in the Alps. You need a toll permit for the motorways in Austria. You can buy the permit at the AA in the UK or in Austria at the major border crossings. The European Commission advises you to wear a safety reflector jacket in the event of a break down or accident. This vest can be purchased from the AA in the UK as well.

Voltage:

The voltage is 230 volt.

Mobile telephone:

UK mobile phones work in Austria as well.

Travel documents:

You need to be in the possession of a valid passport to travel to Austria.

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Flight information

You will fly into Innsbruck Airport (INN). Flight times can be seen during the booking process, based on your choice of regional airport.

Transfer

In the booking steps it is possible to book a transfer. If you book a transfer via Sunweb, it will be a shared transfer to and from the resort. The average transfer time to Serfaus is approximately 1.5 hours. For additional information about the transfer, click here.

Summary of Reviews

9.4
Fantastic 100% real guest experiences

100% real guest experiences

Guest review guidelines

To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than 36 months.

Only a customer who has booked through Sunweb Group and stayed at the property in question can write a review. We invite these customers after they return home from their holiday via e-mail to write a review. If a customer wants to post a review anonymous, details are checked (like booking number, booking data) and known at Sunweb Group. 

Whether negative or positive, we'll post every comment in full, as quickly as possible, after being moderated to comply with Sunweb Group guidelines. 

Guidelines and standards for Reviews

These guidelines and standards aim to keep the content on brands of the Sunweb Group relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment. Reviews containing swear words or misinformation will not be posted.

Contributions should be related to the accommodation. The most helpful contributions are detailed and help others make better decisions. Please don’t include political, ethical, or religious commentary. Promotional content will be removed.

All content should be genuine and unique to the guest.
Reviews are most valuable when they are original and unbiased. Your contribution should be yours.

Respect the privacy of others. Sunweb group will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.

The opinions expressed in contributions are those of Sunweb Group customers. Sunweb Group does not accept responsibility or liability for any reviews or responses. 

 
most booked by With parent
Fantastic
Great
Average
Fair
Unsatisfied
10
Child-friendliness
9.6
Cleanliness
9.6
Facilities
9.8
Accommodation in general
8.8
Location
9.8
Room / apartment
9.8
Service / hospitality
9.4
Value for money

Customer reviews

Traveler Type
Only show reviews in my language

100% real guest experiences

Guest review guidelines

To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than 36 months.

Only a customer who has booked through Sunweb Group and stayed at the property in question can write a review. We invite these customers after they return home from their holiday via e-mail to write a review. If a customer wants to post a review anonymous, details are checked (like booking number, booking data) and known at Sunweb Group. 

Whether negative or positive, we'll post every comment in full, as quickly as possible, after being moderated to comply with Sunweb Group guidelines. 

Guidelines and standards for Reviews

These guidelines and standards aim to keep the content on brands of the Sunweb Group relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment. Reviews containing swear words or misinformation will not be posted. 

Contributions should be related to the accommodation. The most helpful contributions are detailed and help others make better decisions. Please don’t include political, ethical, or religious commentary. Promotional content will be removed.

All content should be genuine and unique to the guest.
Reviews are most valuable when they are original and unbiased. Your contribution should be yours.

Respect the privacy of others. Sunweb group will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.

The opinions expressed in contributions are those of Sunweb Group customers. Sunweb Group does not accept responsibility or liability for any reviews or responses. 

 

Lift pass, lessons and ski/board hire

A Serfaus-Fiss-Ladis ski pass is included in the holiday price.

You can see the surcharges and discounts for extending your ski pass or no ski pass in step 1 (preferences) of the booking process. If a child or senior discount applies, this will be shown in step 2 (price overview). Would you like to know which ski pass is included in your travel time? View our FAQ here .

Discounts 2024/2025:

Ski passes for children born after 01/01/2019 are free. Children born between 01/01/2006 - 31/12/2018 will receive a discount on their ski pass. These discounts can be found in the calculation of your travel sum. Identification is required when collecting the ski pass.

Any surcharges and discounts are only valid upon booking. Other rates are applied locally. It is not possible to redeem your ski pass on another day onsite. An extension of your ski pass can often be booked as an extra; you will find the price for this further in the booking process. A discount for “no ski pass” can also be found during the booking process.

You can specify ski and snowboard rental directly when booking. Check out our FAQ  for more information about equipment rental.

The following equipment can be booked:

Bronze

This equipment is ideal for beginners and intermediate skiers and snowboarders. The equipment is particularly manoeuvrable, so it makes turning and braking easy. Parallel skiing is also possible with these skis.

Silver

This is ideal equipment for intermediate skiers and snowboarders. The equipment is manoeuvrable and suitable for cutting corners sharply. Even at high speeds, these skis provide great performance.

Gold

These skis and snowboards are made of high-quality material and are perfect for experienced skiers. They can also be used by skiers who have mastered parallel skiing. This comfortable equipment is suitable for all track types and snow conditions.

Diamond

These are high performance skis and snowboards with the latest technology and are suitable for the most experienced skiers.

TIP:
 Tell our rental partner your exact requirements (e.g., off-piste skiing) so that they can help you select the right equipment.
Lessons can be specified directly when booking. See our FAQ  for more information about classes.

When booking ski lessons, you will be asked for your level of experience:

Beginners: Only opt for beginners lessons if you have never skied before.

Average: Can you already brake/make a turn? Then choose average and beginners.

Advanced: Can you already ski, but you want to develop your technique further? Then choose advanced.

Set up Alert service

At this moment, prices and availability for next season are not yet available. Set up the alert service for this accommodation and receive a notification when it becomes available. Your personal data will be processed in accordance with our privacy policy.