Here you will find all information about your safety during your holiday. Information about the current situation on your holiday destination with can be found on this page under the 'destination' tab.
Guests will receive 2 codes per room/apartment for free Wi-Fi. Additional codes can be purchased for 30 euros per code per week.
Due to Covid-19, different services and facilities may be offered at the time of booking than when your holiday starts. Since the mentioned services and facilities are subject to constant change, no rights can be derived from them.
Ski holidays in Châtel take place in a charming village located right on the French-Swiss border. It is a traditional, picturesque and atmospheric French mountain village and, even though skiing in Châtel has become one of the most popular ski holidays in France, it has retained its authentic character. The village is well known for its archaic architecture with lots of old wooden chalets and historic churches. Despite being surrounded by the fragile and historic buildings, a Châtel ski holiday is renowned by holiday-goers for its lively atmosphere and large skiing area.
Châtel ski holidays offer over 83km of ski slopes which cater mainly to beginner and intermediate skiers and snowboarders. It is, however, a part of the vast Les Portes du Soleil ski area, and with an upgraded lift pass you can have access to over 650km of ski slopes as well as skiing in Châtel. Les Portes du Soliel is also home to other famous French resorts including Avoriaz, Morzine and Les Gets. With the upgraded pass it is even possible to ski all the way into Switzerland.
Châtel is a relatively large village that consists of two centres, which offers more than just skiing in Châtel. Each centre has many restaurants, shops and bars and there is a free bus services that can quickly transport you between the two. Non-skiing activities are also popular on Châtel ski holidays with snowshoe walking, husky rides and spa treatments proving the most popular among non-skiers.
Sunweb has a large range of Châtel ski holidays and, due to its close proximity to Geneva airport, it has a shorter transfer time than many other French resorts.
With more than 80km of its own pistes, Châtel ski holidays take place in the vast Portes du Soleil ski area which has a total 650km of pistes. With a lift pass for skiing in Châtel, you have access to the Massif du Linga/Pré-la-Joux, the Massif du Super-Châtel and the Swiss villages of Torgon and Morgins.
For most on a Châtel ski holiday, the ski areas available are sufficient enough to head out and have a fantastic ski holiday. However, we advise advanced skiers skiing in Châtel to extend their pass to include the Portes du Soleil area. This allows you to make longer trips and visit the famous resort of Avoriaz. Although skiing in Châtel is more viable for less advanced skiers and snowboarders, the Portes du Soleil still has a number of fun slopes available for those with less experience.
Another perk about using these lift passes when skiing in Châtel is that they can be ‘self-serviced’ as the pass can be scanned automatically at the ski lift. Unfortunately you cannot extend your Châtel lift pass to include Les Portes du Soleil once at the location.
For the latest government travel advice and corona measures by destination, visit the government website. Please note: this information can change in the meantime, so we advise you to consult it regularly until shortly before departure.
The capital of France is Paris
France is one hour ahead of the UK (GMT+1).
The official language is French.
The euro (€) is the official currency of France
The local emergency number is 112.
Service charge (tip) in restaurants and bars :
It is not likely that the service charger will be added to the bill automatically. If you are pleased with the service you can round off or leave a tip of 10%.
The voltage is 220 and the socket is different compared to the general UK sockets. You can buy an European adapter in most airports and supermarkets.
A UK mobile phone should work in France. The setup for this may differ per provider, so it is best to inquire about this before hand.
Safety on the slopes:
In France, wearing a helmet is not mandatory but recommended (especially for children). In ski classes (for all ages), it is often compulsory.
You must be in possession of a valid passport in order to travel to France.
Food and Drinks:
Cheese, croissants, baguettes and wine! It is possible to drink tap water.
As a general rule, the shops are open on Monday/Friday from 09:00 to 19:00. However, some shops may close over lunchtime. On Sunday and Monday, a selection of shops are closed. Some supermarkets are open on Sunday mornings.
Christmas Day: 25 December, 2014 (Thursday)
Boxing Day: 26 December, 2014 (Friday)
New Year’s Day: 1 January, 2015 (Thursday)
Good Friday: 3 April, 2015
Easter Sunday: 5 April, 2015
Easter Monday: 6 April, 2015
Travelling by car:
Most motorways in France require you to pay a toll fee. The Pas Piccolo San Bernardo is closed the whole winter (November - June). Always check the locat weather reports before departing.
In some cities and towns it is obligaroty to have a "environmentsl sticker". It is not possible to buy these stickers en route. You will have to order them online before you leave home. French authorities advise you to print out the form and the confirmation of the sticker if it does not arrive at your home in time. You can find the form on:
You fly with easyJet or Jet2 to Geneva. This flight takes approximately 1 hour and 40 minutes. Meals and drinks are not included during the flight.
Departures from regional airports
Please note that with departure and/or arrival from a regional airport you may have a stopover on the outward and/or return journey.
In the booking steps it is possible to book a transfer. The average transfer time to Châtel is approximately 2 hours. You are allowed to bring the following standard luggage: 1 bag/suitcase per person & 1 ski/snowboard bag per person. Other extra luggage is always on request. For additional information about the transfer click here.
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Please note: it is not possible to extend or upgrade the lift pass at the resort.
The lift pass for children up to 4 years is free. For both the Châtel and the Portes du Soleil lift passes there is a discount for children aged between 5-19 and seniors 65-74. These discounts can be found in step 2 of the booking porcess.
For those aged 75 and older, select 'no lift pass' when making your booking. The lift pass can be collected locally by presenting your ID. A separate passport photo is required. The lift pass must be collected daily and can be collected locally by presenting your ID. A different passport photo is required.
A deposit for the ski pass of €3 is required. This should be paid locally.
A passport photo is mandatory for ski passes of 8 days or longer and for reduced ski passes for individuals aged 75 and older.
The above surcharges and discounts are only valid when booking with Sunweb. Different rates are used when booking locally.
In the booking process, it is indicated for which days the lift pass is valid. If you want to use the ski lift on a different day than indicated in the booking process, please contact our contact centre by telephone. It is not possible to change the days of the lift pass once you have arrived at the destination. If you wish to extend the lift pass, it can often be booked as an extra. The price for extending the lift pass can be found in the booking. If you choose “no lift pass”, the discount can also be found in the booking process.
• The ski and snowboard lessons start on Sunday.
• The classes start from the area 'Super Châtel' from the 5th of January up to and including the 14th of January. They are given from the area 'Pre la Joux' from the 16th of April up to and including the 28th of April. During any other periods, the lessons will be given from both areas.
• If you are booking a Mini Ski or a short week, you can book the lessons in resort with the local representative.
Ski and snowboard hire can be selected in Step 2 of the booking steps.
If you book Gold or Diamond ski equipment, you can exchange it once, for snowboard or free ride skis. (not applicable on weekends)
The following types of material can be booked:
This material is ideal for beginners and intermediate skiers and snowboarders. This material is particularly agile, so it makes turning and breaking easy. Parallel skiing is also possible with these skis.
This is ideal material for intermediate skiers and snowboarders. The material is agile, but also suitable to cut corners sharp. Even at high speeds these skis provide great performance.
These skis and snowboards are made of high quality material, and are perfect for experienced skiers. This comfortable material is suitable on all track types and snow conditions.
These are high performance skis and snowboards with the latest technology, and are suitable for the most experienced skiers.
TIP: Tell our rental partner your exact requirements (eg off piste skiing) so they can help you select the right material.
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