Here you can find the current information about travelling during COVID-19, including destination updates and what to expect this winter. 

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Résidence Atria Crozats - extra purchased

Résidence Atria Crozats consists of three modern apartment complexes and is located on the Mélèzes slope in Avoriaz in Les Portes du Soleil, France.

The apartments are modern, tastefully decorated and well-suited for large families or groups of friends. One of the perks of Résidence Atria Crozats is the bread ordering service meaning, no one draws the short straw of having to queue at the bakery as you can pick up freshly baked croissants and rolls at the reception first thing in the morning.

After a great day on the slopes, you can relax in the sauna and the hammam so you can prepare your muscles for the days ahead. For an additional fee, you can also make use of the Deep Nature spa at Résidence L'Amara which is 700m away. You should ask the reception staff for more information.

  • Ski-in Ski-out
  • Panoramic views
  • Relax in the wellness centre
  • Perfect for families

Room types

2-room apartment (1 bedroom) economy
for 2 till 5 persons
  • surface circa 34-50m²
  • Number of beds: 5
  • Balcony
  • Heating (can be arranged individually: full day)
  • Kitchenette
  • (mini) fridge (freezing compartment)
  • hotplate (4 burners)
  • microwave
  • coffee machine
  • kettle
  • toaster
  • dishwasher
  • cooking hood
  • vacuum cleaner
  • Television (flat screen, satellite television, Dutch channel(s), German-language channel(s), French-language channel(s))
  • Telephone
  • (Living) room(s): 2 sleeping places (1 x two persons sleeping couch), dining corner
  • Bedroom(s)
  • fitted carpet: 1 bedroom
  • 1st bedroom: sleeps 3 (1 x one person pull-out bed; 2 x single bed)
  • Separate toilet number: 1
  • Bathroom(s): 1 bathroom
  • Bathroom 1: bath, sink
  • tourist tax: for all guests with age up from 18 year circa 2,00 € per person per night to be paid with cash or credit card (to be paid at resort, obligated)
  • extra bath towel package: circa 7,00 € per person per night (to be paid at resort)
  • extra linen package: circa 8,00 € per person (to be paid at resort)
  • cleaning package: (included in the package price)
  • final cleaning (kitchen excl.): (included in the package price)
  • hotel service: for all guests with age up from 3 year, on request circa 18,00 € per person (to be paid at resort)
  • pets, excl. food: circa 75,00 € per week(s) (to be mentioned at reservation, to be paid at resort)
  • beds made on arrival: for all guests with age up from 3 year circa 9,00 € per person per stay (to be paid at resort)
  • baby package: for all guests with age up to 1 (incl.) year, on request circa 40,00 € per set per week(s) (to be mentioned at reservation, to be paid at resort)
  • extra cleaning: for all guests with age up from 3 year circa 13,00 € per person (to be paid at resort)
  • deposit: circa 200,00 € per unit per stay to be paid with cash or credit card (to be paid at resort, obligated)
  • wireless internet available in public area: (free of charge)
  • wireless internet available in the room: (free of charge)
  • parking garage available: (to be paid at resort)
3-room apartment (2 bedrooms) economy
for 2 till 7 persons
  • Number of beds: 7
  • Balcony
  • Kitchenette
  • (mini) fridge
  • hotplate
  • microwave
  • coffee machine
  • kettle
  • dishwasher
  • Television (Dutch channel(s), German-language channel(s), French-language channel(s))
  • (Living) room(s): sleeps 3 (1 x one person sleeping couch; 1 x two persons sleeping couch)
  • Bedroom(s): 2 bedrooms
  • 1st bedroom: 2 sleeping places (1 x double bed)
  • 2nd bedroom: 2 sleeping places (2 x single bed)
  • Bathroom(s): 1 bathroom
  • Bathroom 1: bath, shower, toilet
  • tourist tax: for all guests with age up from 18 year circa 2,00 € per person per night to be paid with cash or credit card (to be paid at resort, obligated)
  • extra bath towel package: circa 7,00 € per person per night (to be paid at resort)
  • extra linen package: circa 8,00 € per person (to be paid at resort)
  • cleaning package: (included in the package price)
  • final cleaning (kitchen excl.): (included in the package price)
  • hotel service: for all guests with age up from 3 year, on request circa 18,00 € per person (to be paid at resort)
  • pets, excl. food: circa 75,00 € per week(s) (to be mentioned at reservation, to be paid at resort)
  • beds made on arrival: for all guests with age up from 3 year circa 9,00 € per person per stay (to be paid at resort)
  • baby package: for all guests with age up to 1 (incl.) year, on request circa 40,00 € per set per week(s) (to be mentioned at reservation, to be paid at resort)
  • extra cleaning: for all guests with age up from 3 year circa 13,00 € per person (to be paid at resort)
  • deposit: circa 200,00 € per unit per stay to be paid with cash or credit card (to be paid at resort, obligated)
  • wireless internet available in public area: (free of charge)
  • wireless internet available in the room: (free of charge)
  • parking garage available: (to be paid at resort)

Boardtype

You can book half board for a surcharge. Half board is served in Restaurant Boule de Neiges, which is approximately 200 metres away.

Are you coming to eat with more than 15 people? Please book in advance. The restaurant opens at 8 am for breakfast and closes at 00:00 am.

Self catering

Tip!

The transport from the parking lot to the residence is included, both on arrival and departure. The shuttle bus runs daily from 08:00 - 19:00.

Location and surroundings

distance to centre: approx. 200 metres
distance to ski piste approx. 0 metres
distance to ski lift approx. 150 metres
distance to ski school approx. 200 metres
nearest shops approx. 200 metres
nearest (mini) supermarket approx. 600 metres
nearest restaurant approx. 500 metres

Map

Facilities

General Information
  • Official classification: 4 stars
  • Total number of floors: 12
  • Total number of buildings: 1
  • Class: general
  • Reception (open: friday untill sunday from 07:00 untill 20:00 o'clock, open: monday untill thursday from 08:00 until 12:00 o'clock and from 16:00 untill 20:00 o'clock)
  • Elevator
  • Lounge
  • Bread delivery service
  • Rooms with interconnecting door
  • Shuttle bus
  • Parking garage
  • Rooms suitable for disabled persons (on request)
  • wireless internet internet in public area, in the room, at the reception
  • Deposit (to be paid with cash or credit card) (to be paid with cash or credit card)
  • Tourist tax (to be paid with cash or credit card) (to be paid with cash or credit card)
  • Bed linen included
  • Bath towels included
  • Duvets (synthetic quilt)
  • Luggage room
  • Lockers (free of charge)
  • Pets allowed (only small animals/dogs)
  • cleaning package: (included in the package price)
  • final cleaning (kitchen excl.): (included in the package price)
  • wireless internet available in public area: (free of charge)
  • wireless internet available in the room: (free of charge)
Optional facilities
  • extra bath towel package: circa 7,00 € per person per night (to be paid at resort)
  • extra linen package: circa 8,00 € per person (to be paid at resort)
  • hotel service: for all guests with age up from 3 year, on request circa 18,00 € per person (to be paid at resort)
  • pets, excl. food: circa 75,00 € per week(s) (to be mentioned at reservation, to be paid at resort)
  • beds made on arrival: for all guests with age up from 3 year circa 9,00 € per person per stay (to be paid at resort)
  • baby package: for all guests with age up to 1 (incl.) year, on request circa 40,00 € per set per week(s) (to be mentioned at reservation, to be paid at resort)
  • extra cleaning: for all guests with age up from 3 year circa 13,00 € per person (to be paid at resort)
  • parking garage available: (to be paid at resort)
Mandatory additional costs
  • tourist tax: for all guests with age up from 18 year circa 2,00 € per person per night to be paid with cash or credit card (to be paid at resort, obligated)
Deposit
  • deposit: circa 200,00 € per unit per stay to be paid with cash or credit card (to be paid at resort, obligated)
Children
  • Baby package including: (cot (incl. fitted sheet))
Spa facilities
  • Hamam (entrance fee)
  • Sauna (added costs)
  • Gym (added costs)

There may have been changes in Covid-19 services and facilities between the time of booking and upon departure. All measures are subject to change and therefore no rights can be derived from them.

Avoriaz

Avoriaz ski holidays are one of the most popular winter breaks in all of France. Due to its high altitude and car free village, skiing in Avoriaz offers mostly ski-in, ski-out accommodations throughout the winter. The architecture is beautiful with many buildings using a lot of wood to create a rustic, traditional alpine ambience. Although the village is car free, there are still plenty of ways to quickly get around, one of which being the charming horse sleighs dotted around the village.

Local transport is only included in the accommodations: Résidence Antarès, Résidence Atria and Résidence Electra. The shuttle bus runs daily from 08:00 - 19:00.

The Slopes

Avoriaz ski holidays are known for being a great for both beginners and young children. Skiing in Avoriaz offers around 77km of pistes, however with the full Les Portes du Soliel lift pass you have access to over 650km. Les Porte du Soleil is home to a number of other famous French resorts including Morzine, Châtel and Les Gets. With the full lift pass it is even possible to ski all the way to Switzerland!

The Resort

Whilst remaining popular among families, skiing in Avoriaz also offers a fantastic après-ski scene. There are many renowned restaurants and lively bars including Shooters and The Place. Aside from skiing in Avoriaz, there are plenty of fun options to keep busy. Aquariaz is considered “a water paradise”, it has a number of pools, rapids, a rope swing and much more. There is also a cinema, a theatre and snow huskies within the region.

Sunweb has a wide variety of different ski holiday packages to Avoriaz. From cheap, more basic apartments to luxurious all-inclusive hotels, there is an option to suit every budget. And if all this isn't enough to convince you that an Avoriaz ski holiday is the ski holiday for you, Avoriaz is located close to the Swiss border meaning a very short transfer time to Geneva Airport compared to other destinations.

Avoriaz

  • Explore the whole Les Portes du Soleil
  • Car-free and child-friendly ski village
  • Plenty of après-ski options

Location and surroundings

distance to centre: approx. 200 metres
distance to ski piste approx. 0 metres
distance to ski lift approx. 150 metres
distance to ski school approx. 200 metres
nearest shops approx. 200 metres
nearest (mini) supermarket approx. 600 metres
nearest restaurant approx. 500 metres

Avoriaz

Skiing in Avoriaz

Ski holidays in Avoriaz take place in “Les Portes du Soleil” ski region and consists of the two villages Avoriaz and Morzine. Skiing in Avoriaz offers 79km of slopes with options for ever level of skier and snowboarder, from beginner to advanced. For beginners on a ski holiday in Avoriaz there are plenty of gentle and easy-to-master slopes and for the dare devils, there is the famous Wall of Avoriaz, considered one of the most difficult pistes to ride in the area. For advanced skiers, skiing in Avoriaz might not be enough. You can always upgrade your lift pass to the bigger area of Les Portes du Soleil where you will have access to 650km of slopes. Due to the high altitude, a ski holiday in Avoriaz offers perfect snow conditions from December until April.

Travel information relating to the Coronavirus 

This information has been carefully compiled by Sunweb based on information provided by the local authorities. Since the measures mentioned are subject to constant change, no rights can be derived from this and Sunweb accepts no liability for any damage resulting from the use of this information.

Regulations per destination

Important information regarding mandatory documentation
Yes
Read the FAQ page here
Distance required in public areas (in metres)
Yes
1 metre
Mouth mask
Yes
From the age of 11, it is mandatory to wear a mouth mask on public transport and air traffic. Also in all public buildings and areas, such as government buildings, hospitals, shops, restaurants and hotels. Even if you are standing in line (outside and inside). In the following places, it is mandatory to wear a mouth mask on the street for anyone aged 11 or older: Haute-Savoie (74), Briançon (Serre-Chevalier, 05) and Savoie (73).
Max persons together outdoors
Yes
Max. 10 persons
Allowed to share a room with someone outside your household?
Yes
Certain hours not allowed to be outside?
No
Restaurants
Open
Terraces and restaurants are open. Since 9 August 2021, a vaccination certificate, recovery certificate from covid, or a PCR test / rapid antigen test (maximum 48 hours old), is mandatory in indoor areas and on terraces, from 12 years.
Bars / Apres-ski
Open
Terraces and restaurants are open. Since 9 August 2021, a vaccination certificate, recovery certificate from covid, or a PCR test / rapid antigen test (maximum 48 hours old), is mandatory in indoor areas and on terraces, from 12 years.
Club/Nightlife
Open
Terraces and restaurants are open. Since 9 August 2021, a vaccination certificate, recovery certificate from covid, or a PCR test / rapid antigen test (maximum 48 hours old), is mandatory in indoor areas and on terraces, from 12 years.
Supermarkets and pharmacies
Open
A mouth mask is mandatory
Activities, attractions and sights
Open
A mouth mask is mandatory
Events open air or indoor
Yes
With vaccination certificate, recovery certificate from covid, or PCR test / rapid antigen test (max. 48 hours old).
Transfer
Yes
A mouth mask is mandatory (from 11 years old)
Public transport / taxi / skibus
Open
With mouth mask and vaccination certificate, recovery certificate from covid, or PCR test / rapid antigen test (max. 48 hours old), mandatory.
Slopes
Open
Skilifts
Open
Ski rental
Yes
Ski lessons
Yes
Wellness
Open
Additional measures per ski region
No

Practical information

Capital:
The capital of France is Paris

Time:

France is one hour ahead of the UK (GMT+1).

Language:

The official language is French.

Money:

The euro (€) is the official currency of France

Emergency number:

The local emergency number is 112.

Service charge (tip) in restaurants and bars :

It is not likely that the service charger will be added to the bill automatically. If you are pleased with the service you can round off or leave a tip of 10%.

Power:

The voltage is 220 and the socket is different compared to the general UK sockets. You can buy an European adapter in most airports and supermarkets.

Mobile:

A UK mobile phone should work in France. The setup for this may differ per provider, so it is best to inquire about this before hand.

Safety on the slopes:

In France, wearing a helmet is not mandatory but recommended (especially for children). In ski classes (for all ages), it is often compulsory.

Travel documents:

You must be in possession of a valid passport in order to travel to France.

Food and Drinks:

Cheese, croissants, baguettes and wine! It is possible to drink tap water.

Opening hours:

As a general rule, the shops are open on Monday/Friday from 09:00 to 19:00. However, some shops may close over lunchtime. On Sunday and Monday, a selection of shops are closed. Some supermarkets are open on Sunday mornings.

Public Holidays: 

Christmas Day:  25 December, 2014 (Thursday)

Boxing Day: 26 December, 2014 (Friday)

New Year’s Day:  1 January, 2015 (Thursday)

Good Friday: 3 April, 2015

Easter Sunday: 5 April, 2015

Easter Monday: 6 April, 2015

 

Travelling by car:
Most motorways in France require you to pay a toll fee. The Pas Piccolo San Bernardo is closed the whole winter (November - June). Always check the locat weather reports before departing.

In some cities and towns it is obligaroty to have a "environmentsl sticker". It is not possible to buy these stickers en route. You will have to order them online before you leave home. French authorities advise you to print out the form and the confirmation of the sticker if it does not arrive at your home in time. You can find the form on:
https://www.certificat-air.gouv.fr/en/demande-ext/cgu

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Flight information

Sunweb offers flights and transfers packages to this resort. You can select which airport you wish to travel from in the PRICES AND BOOKING tab above. It is possible to select different flight departure and arrival times in Step 2 of the booking process.

All Sunweb flights are booked with EasyJet. Hold luggage and ski equipment as luggage are NOT included in your package price. This can be added as an extra in Step 2 of the booking process. The price of luggage varies, as per Easyjets policies. All flight bookings include one cabin bag per person (maximum size of 56 x 45 x 25cm; including handles and wheels).

Please read more about the luggage rules and regulations on EasyJet’s website. When making a flights booking with Sunweb, you are also agreeing to EasyJet’s Terms and Conditions.

Transfers:

Return airport transfers are included in your package price when booking a flight package with Sunweb. These however can be removed in Step 2 of the booking steps if you would like to add in a hire car or seek an alternative travel arrangement. All transfers are shared transfers to and from your accommodation and the airport.

Due to the nature of shared transfers, there may be a wait time at the airport before your departure. This can be up to 1.5 hours. Please note that there will NOT be a Sunweb rep waiting for you at the airport as the transfer is managed by a partner. All information regarding the transfer (meeting point, etc) will be explained on your travel documents that are sent to you 14 days before departure. The transfer will drop you off in the resort area; you may have not be dropped exactly outside your accommodation.

Departure from the UK:

Please ensure that you are not late and have checked in online before arriving at the airport. In addition to checking in online, you will have to enter your passport information. This is called API (advanced passenger information) and you will receive instructions from Sunweb after you have booked the holiday.

Arrival on Resort:

If you are planning on checking in late on your arrival day, it is almost always possible to get into your hotel or apartment. However, it is very important that this is arranged in advance. You will receive your travel documents two weeks before your departure, and this will include instructions on how to arrange your late arrival and collection of the key.

Please Note:

Once you agree to Sunweb’s Term’s and Conditions you are legally obliged to pay for the holiday and any cancellation fees that may apply.

Reviews

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Lift pass, lessons and material

A lift pass for Avoriaz is included in the package:

3-day trip including 2-day lift pass

4-day trip including 2-day lift pass

5-day trip including 3-day lift pass

6-day trip including 4-day lift pass

7-day trip including 5-day lift pass

8-day trip including 6-day lift pass

In step 1 of the booking process it is indicated for which days the lift pass is valid (eg Sunday to Friday). If you would like the lift pass to start on a different day than indicated in the booking steps, you must contact our contact centre by telephone. The booking can then be adjusted. On-site it is not possible to change the lift pass for another day. An extension of the lift pass can often be booked additionally; the price for this can be found in the further course of the booking steps. The discount for “no lift pass” can also be found in the booking process.

PLEASE NOTE: It is not possible to upgrade the lift pass in resort.

Discounts:

The lift pass for children up to 4 years is free. The Avoriaz lift pass for seniors from 75 years is also free. If you are entitled to this free lift pass, select 'no lift pass' when booking. The free lift pass can be picked up locally on presentation of your ID.

The above fees and discounts are valid when booking through. Other rates are used at the resort.

If you want to book lessons, you can reserve them when making your booking. When you book your lessons, you should give an indication of your level, this way the ski school can put you in the correct classes. 

If you have booked a short-stay, it is not possible to book lessons through us. You can organise this at the destination.

- The ski and snowboard lessons start on Sunday.

- When booking please ensure you pick the right level:

Beginners: Choose only for beginners lessons if you've never skied.

Average: Can you brake / make a curve? Opt for average and not for beginners.

Advanced: Can you ski, but you want to develop your technique? Opt for advanced.

- If you are in beginner classes the Avoriaz lift pass is sufficient to follow the lessons.

Book your intermediate or advanced classes than a full Portes du Soleil lift pass required to attend classes.

Ski and snowboard hire can be added in step 2 of the booking.

When booking Gold or Diamond ski equipment, you can exchange it once for snowboard or free ride skis. (not applicable in the weekends)

The following types of material can be booked:

Bronze

This material is ideal for beginners and intermediate skiers and snowboarders. This material is particularly agile, so it makes turning and breaking easy. Parallel skiing is also possible with these skis.

Silver

This is ideal material for intermediate skiers and snowboarders. The material is agile, but also suitable to cut corners sharp. Even at high speeds these skis provide great performance.

Gold

These skis and snowboards are made of high quality material, and are perfect for experienced skiers. This comfortable material is suitable on all track types and snow conditions.

Diamond

These are high performance skis and snowboards with the latest technology, and are suitable for the most experienced skiers.

TIP: Tell our rental partner your exact requirements (eg off piste skiing) so they can help you select the right material.

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