Here you will find all information about your safety during your holiday. Information about the current situation on your holiday destination with can be found on this page under the 'destination' tab.
Due to Covid-19, different services and facilities may be offered at the time of booking than when your holiday starts. Since the mentioned services and facilities are subject to constant change, no rights can be derived from them.
Les Carroz d’Araches was originally built as a farming village. It is located at an altitude of 1400m in the Le Grand Massif ski area. Over the years the village has modernized, without losing any of its authentic character. Many of the accommodation options that are available are renovated chalets and converted farm houses.
Les Carroz d’Araches is part of the extensive Les Grand Massif ski area. Overall this area has over 265km of ski slopes. It also includes the famous French resorts of Flaine, Morillon and Samoëns. It is a perfect area for beginner to intermediate skiers/snowboarders. The highest point of Les Grand Massif is approximately 2500m, making it a fairly snow sure destination through the whole of the winter season.
Around the central square there is a range of fantastic bars and restaurants. The village is very popular with families, so the après-ski scene is quite limited. One night time activity that is definitely worth checking out is the night skiing on the Les Timalets slopes. There are plenty of activities available for non skiers too, including paragliding, snowmobiling, ice skating, weekly shopping markets and a cinema.
Sunweb has a great range of different ski packages available in Les Carroz. From all inclusive luxurious hotels to simple cheap apartments. There are packages to suit all groups.
The ski area of Le Grand Massif, with approximately 265km of pistes, is regarded as one of the best ski resorts in France. The area has an altitude of 900m to 2500m. The ski area Le Grand Massif is known as a snow-sure resort. If there is snow falling in the French Alpes, it likely to be snowing in Flaine! Every year we get many messages from guests who have chosen to return to Le Grand Massif, a strong sign that once visited you will want to keep going back!
The pistes of Grand Massif are well-connected, consisting of Flaine, Samoens, Morillon and Les Carroz. The combination of these areas, make it the fourth biggest ski area in France. This fantastic area offers plenty of options for skiers and snowboarders of every level. Novices and intermediate skiers can head to one of the many wide pistes that are also ideal for snowboarders.
Snowboarders in Le Grand Massif can also test their skills in one of Europe’s biggest snow parks that include a half pipe, boarder cross and various jumps. Highly experienced will be happy to know that there is a challenge in Grand Massif: Gers descent!
There are also plenty of off-piste route or you can head off on one of the longer ski trails. We recommend the Cascade, a fantastic descent lasting 14 km.
There are rarely waiting times or queues in Flaine but you can expect the resort to be relatively full during French school holidays. On location you can opt for a hands free lift pass. This lift pass costs approximately € 3,- extra. All Sunweb packages include a lift pass for the full ski area (Grand Massif).
In the villages of Les Carroz and Samoëns you will find an extensive cross country skiing area. There is a total of 47 km of cross country tracks in the area. Samoëns is also the only ski resort with the official title of "Monument Historique”.
For the latest government travel advice and corona measures by destination, visit the government website. Please note: this information can change in the meantime, so we advise you to consult it regularly until shortly before departure.
The capital of France is Paris
France is one hour ahead of the UK (GMT+1).
The official language is French.
The euro (€) is the official currency of France
The local emergency number is 112.
Service charge (tip) in restaurants and bars :
It is not likely that the service charger will be added to the bill automatically. If you are pleased with the service you can round off or leave a tip of 10%.
The voltage is 220 and the socket is different compared to the general UK sockets. You can buy an European adapter in most airports and supermarkets.
A UK mobile phone should work in France. The setup for this may differ per provider, so it is best to inquire about this before hand.
Safety on the slopes:
In France, wearing a helmet is not mandatory but recommended (especially for children). In ski classes (for all ages), it is often compulsory.
You must be in possession of a valid passport in order to travel to France.
Food and Drinks:
Cheese, croissants, baguettes and wine! It is possible to drink tap water.
As a general rule, the shops are open on Monday/Friday from 09:00 to 19:00. However, some shops may close over lunchtime. On Sunday and Monday, a selection of shops are closed. Some supermarkets are open on Sunday mornings.
Christmas Day: 25 December, 2014 (Thursday)
Boxing Day: 26 December, 2014 (Friday)
New Year’s Day: 1 January, 2015 (Thursday)
Good Friday: 3 April, 2015
Easter Sunday: 5 April, 2015
Easter Monday: 6 April, 2015
Travelling by car:
Most motorways in France require you to pay a toll fee. The Pas Piccolo San Bernardo is closed the whole winter (November - June). Always check the locat weather reports before departing.
In some cities and towns it is obligaroty to have a "environmentsl sticker". It is not possible to buy these stickers en route. You will have to order them online before you leave home. French authorities advise you to print out the form and the confirmation of the sticker if it does not arrive at your home in time. You can find the form on:
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In step 2 of the booking process it is indicated for which days the lift pass is valid. If you want to use the ski lift on a different day than indicated in step 2 of the booking process, please contact our contact centre by telephone. It is not possible to change the days of the lift pass once you have arrived at the destination. If you wish to extend the lift pass, it can often be booked as an extra. The price for extending the lift pass can be found in step 2 of the booking. If you choose “no lift pass”, the discount can also be found in step 2 of the booking process.
For children up to 4 years old and seniors aged 75 and over, the lift pass is free. When you are entitled to a free lift pass, choose "No skipas" when booking. The free ski pass can be picked up locally on presentation of your ID.
On the spot a deposit of € 0.90 is required for the ski pass.
A passport photo is not required.
The above fees and discounts are valid when booking with Sunweb. Other rates are used at the resort.
You can specify that you would like to include ski hire directly when booking.
When booking Gold or Diamond ski hire, you are allowed to exchange the gear once for snowboard or free ride ski hire (not applicable in the weekends)
The following types of material can be booked:
This material is ideal for beginners and intermediate skiers and snowboarders. This material is particularly agile, so it makes turning and breaking easy. Parallel skiing is also possible with these skis.
This is ideal material for intermediate skiers and snowboarders. The material is agile, but also suitable to cut corners sharp. Even at high speeds these skis provide great performance.
These skis and snowboards are made of high quality material, and are perfect for experienced skiers. This comfortable material is suitable on all track types and snow conditions.
These are high performance skis and snowboards with the latest technology, and are suitable for the most experienced skiers.
TIP: Tell our rental partner your exact requirements (eg off piste skiing) so they can help you select the right material.
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