FAQ

Can I pick up my ski or snowboard equipment one day earlier?

With most rental companies it is possible to pick up your equipment 1 day in advance by the end of the day (after 5 PM). You can visit the shop on destination to check whether this is possible. You will find the address details of the shop on your ski hire voucher which you will receive together with your other travel documents around 10 days before departure.

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If you have booked a holiday with Sunweb, you will have a My Sunweb Account. You can view your invoice, pay for your holiday and download your tickets.

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Do you have a question? Send us an e-mail via our contact form.

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You can call us or send a WhatsApp message via the following phone number: +442031708206. We kindly ask you to only contact us if you are the main booker.

Monday - Friday: 8:30am - 5pm
Saturday: 9am - 4pm
Sunday: closed

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