FAQ

Jet2 - How can I check-in online?

You can check-in online from 28 days up to 6 hours before departure. Just follow the steps below:

1. Go to the Jet2 website

2. Log in with your PNR-number, surname and select your departure date

3. Click on the yellow 'Check in now' button on the right

4. Fill in the personal details for all passengers

5. After completing all steps you will receive the boarding passes from Jet2

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My Sunweb

If you have booked a holiday with Sunweb, you will have a My Sunweb Account. You can view your invoice, pay for your holiday and download your tickets.

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Do you have a question? Send us an e-mail via our contact form.

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You can call us or send a WhatsApp message via the following phone number: +442031708206. We kindly ask you to only contact us if you are the main booker.

Monday - Friday: 8:30am - 5pm
Saturday: 9am - 4pm
Sunday: closed

During your holiday, 24 hour assistance will be available.

Our office is currently closed. See our opening hours for more information.

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