FAQ

How can I book ski lessons?

In the first booking step you can add ski lessons. You can book this for each person individually. If you already booked your holiday, you can add ski lessons up to 5 days before departure via My Sunweb.

1. Log in to My Sunweb

2. Go to 'Add extras'

3. Click on 'Lift pass & extras' and choose your ski lesson

4. Click on the green 'Save' button

5. Click on the red 'Save' button to book the ski lesson(s). Within 2 hours you will receive the adjusted invoice

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My Sunweb

If you have booked a holiday with Sunweb, you will have a My Sunweb Account. You can view your invoice, pay for your holiday and download your tickets.

Email

Do you have a question? Send us an e-mail via our contact form.

Call or WhatsApp us!

You can call us or send a WhatsApp message via the following phone number: +442031708206. We kindly ask you to only contact us if you are the main booker.

Monday - Friday: 8:30am - 5pm
Saturday: 9am - 4pm
Sunday: closed

During your holiday, 24 hour assistance will be available.

The waiting time might be a little longer than you would normally expect from us.

Facebook

Add us on Facebook to stay up to date with the latest competitions and updates from the slopes. During office hours, our agents are here to help.

If you have a question, we kindly ask you to only contact us if you are the main booker.

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