In cases where you as a passenger experience dissatisfaction during the cruise beyond your own responsibility and the cruise line wants to offer you something to ease the pain, they can offer you an 'onboard credit'. An onboard credit is a virtual amount that is on your keycard. You can spend this in a restaurant, a shop or other paid activities on board of the cruise ship.
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You can call us or send a WhatsApp message via the following phone number: +442031708206. We kindly ask you to only contact us if you are the main booker.
Monday - Friday: 8:30am - 5pm
Saturday: 9am - 4pm
Sunday: closed
During your holiday, 24 hour assistance will be available.
Add us on Facebook to stay up to date with the latest competitions and updates from the slopes. During office hours, our agents are here to help.
If you have a question, we kindly ask you to only contact us if you are the main booker.
Do you have a question? Send us an e-mail via our contact form.
You can call us or send a WhatsApp message via the following phone number: +442031708206. We kindly ask you to only contact us if you are the main booker.
Monday - Friday: 8:30am - 5pm
Saturday: 9am - 4pm
Sunday: closed
During your holiday, 24 hour assistance will be available.
Add us on Facebook to stay up to date with the latest competitions and updates from the slopes. During office hours, our agents are here to help.
If you have a question, we kindly ask you to only contact us if you are the main booker.