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  1. Ski Holidays - FAQ Sunweb Winter
  2. Special luggage
  3. Can I take a wheelchair on the plane?

FAQ

Can I take a wheelchair on the plane?

It is possible to take a wheelchair with you during your holiday. It is important that we register your wheelchair in advance for the flight, transfer and accommodation.


If you are bringing a wheelchair, please contact us so we can request this with the airline, transfer and accommodation. In order to request the wheelchair, we need the following information:


- What kind of wheelchair do you travel with (foldable or not)?

- What are the dimensions of the wheelchair unfolded?

- What are the dimensions of the wheelchair when folded?

- What is the weight of the wheelchair?

- Do you need guidance at the airport?

- Can you walk long distances, climb stairs (e.g. bus steps) or not walk at all?

- Is it necessary that a special transfer is requested for you?

- Is it important that a special / adapted room is requested?

- Do you have any other special wishes?


There may be additional charges for the transfer. We will inform you of this as soon as we have received information about this.

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If you have booked a holiday with Sunweb, you will have a My Sunweb Account. You can view your invoice, pay for your holiday and download your tickets. 

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Email

Do you have a question? Send us an e-mail via our contact form.

Call or WhatsApp us!

You can call us or send a WhatsApp message via the following phone number: +442031708206. We kindly ask you to only contact us if you are the main booker.

Monday - Friday: 8:30am - 5pm
Saturday: 9am - 4pm
Sunday: closed

During your holiday, 24 hour assistance will be available.

Click here to view our adjusted opening hours and exceptions

Our office is currently closed. See our opening hours for more information.

Facebook

Add us on Facebook to stay up to date with the latest competitions and updates from the slopes. During office hours, our agents are here to help. 

If you have a question, we kindly ask you to only contact us if you are the main booker.

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Are you still looking for answers to your questions?

My Sunweb
If you have booked a holiday with Sunweb, you will have a My Sunweb Account. You can view your invoice, pay for your holiday and download your tickets. 

Login

Email

Do you have a question? Send us an e-mail via our contact form.

Call or WhatsApp us!

You can call us or send a WhatsApp message via the following phone number: +442031708206. We kindly ask you to only contact us if you are the main booker.

Monday - Friday: 8:30am - 5pm
Saturday: 9am - 4pm
Sunday: closed

During your holiday, 24 hour assistance will be available.

Click here to view our adjusted opening hours and exceptions

Our office is currently closed. See our opening hours for more information.
Facebook

Add us on Facebook to stay up to date with the latest competitions and updates from the slopes. During office hours, our agents are here to help. 

If you have a question, we kindly ask you to only contact us if you are the main booker.

VIEW PAGE