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  1. Ski Holidays - FAQ Sunweb Winter
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  3. Can I bring medical luggage?

FAQ

Can I bring medical luggage?

Yes, this is possible. Below you can find more information about the differences between taking it as hand luggage or checked luggage.


Medical luggage in hand luggage

If you take medical luggage with you in your hand luggage, this does not have to be reported in advance, unless it concerns a medical device. You do have to bring a medical certificate from your doctor. The medical hand luggage falls under the standard hand luggage allowance of the airline you are flying with. Here you can find more information about easyJet luggage rules and Jet2 luggage rules.


Are you bringing a medical device? Please send us an email including the following information:

- What is it?

- What's the brand?

- The weight and dimensions


Medical baggage in checked luggage

When you take medical checked luggage with you on holiday, it is important that you inform us. Please send us an email including the following information:


1. How much luggage (kilos) are you taking with you?

2. What kind of medical luggage is it?

3. What are the dimensions of the additional suitcase? (if applicable)

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Sorry that you could not find the answers that you are looking for. Please email info@sunweb.co.uk and one of our agents will reply ASAP.


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If you have booked a holiday with Sunweb, you will have a My Sunweb Account. You can view your invoice, pay for your holiday and download your tickets. 

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Email

Do you have a question? Send us an e-mail via our contact form.

Call or WhatsApp us!

You can call us or send a WhatsApp message via the following phone number: +442031708206. We kindly ask you to only contact us if you are the main booker.

Monday - Friday: 8:30am - 5pm
Saturday: 9am - 4pm
Sunday: closed

During your holiday, 24 hour assistance will be available.

Click here to view our adjusted opening hours and exceptions

The waiting time might be a little longer than you would normally expect from us.

Facebook

Add us on Facebook to stay up to date with the latest competitions and updates from the slopes. During office hours, our agents are here to help. 

If you have a question, we kindly ask you to only contact us if you are the main booker.

VIEW PAGE

Are you still looking for answers to your questions?

My Sunweb
If you have booked a holiday with Sunweb, you will have a My Sunweb Account. You can view your invoice, pay for your holiday and download your tickets. 

Login

Email

Do you have a question? Send us an e-mail via our contact form.

Call or WhatsApp us!

You can call us or send a WhatsApp message via the following phone number: +442031708206. We kindly ask you to only contact us if you are the main booker.

Monday - Friday: 8:30am - 5pm
Saturday: 9am - 4pm
Sunday: closed

During your holiday, 24 hour assistance will be available.

Click here to view our adjusted opening hours and exceptions

The waiting time might be a little longer than you would normally expect from us.
Facebook

Add us on Facebook to stay up to date with the latest competitions and updates from the slopes. During office hours, our agents are here to help. 

If you have a question, we kindly ask you to only contact us if you are the main booker.

VIEW PAGE