FAQ

When will the offer for the next season be online?

The first holidays for upcoming winter season are online! We recommend you to sign up to our newsletter which will send you alerts for our first available offers for the following season. In the upcoming weeks and months we will add more accommodations to our website.

Do you already know exactly which accommodation you want to go on holiday to, but is it not yet available? Then register for the Alert Service! You will be the first to know when the accommodation is available to book! You can register for the Alert service by clicking on the 'Prices & Booking' tab on the accommodation page and click on 'Receive availability notification'.

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My Sunweb

If you have booked a holiday with Sunweb, you will have a My Sunweb Account. You can view your invoice, pay for your holiday and download your tickets.

Email

Do you have a question? Send us an e-mail via our contact form.

Call or WhatsApp us!

You can call us or send a WhatsApp message via the following phone number: +442031708206. We kindly ask you to only contact us if you are the main booker.

Monday - Friday: 8:30am - 5pm
Saturday: 9am - 4pm
Sunday: closed

During your holiday, 24 hour assistance will be available.

Our office is currently closed. See our opening hours for more information.

Facebook

Add us on Facebook to stay up to date with the latest competitions and updates from the slopes. During office hours, our agents are here to help.

If you have a question, we kindly ask you to only contact us if you are the main booker.

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