Here you can find the current information about travelling during COVID-19, including destination updates and what to expect this winter. 

Hotel Tirolerhof

Hotel Tirolerhof is a traditional hotel decorated in typical Tyrolean style and in a central location. The hotel is run by a friendly team, which is usually standard across Austria. The rooms are comfortable rooms and will either have a balcony or terrace. Breakfast will be a delicious spread, including local ingredients. After breakfast, you will only have a short walk to the lift. If you are filled with energy after exploring the Serfaus-Fiss-Ladis area, why not have a drink at one of the après-ski bars in Serfaus? Another idea is to go to the spa at the Tirolerhof; there is a sauna, steam bath and infrared cabin.
  • Traditional hotel
  • Renowned restaurant
  • Wellness facilities

Room types

double room type D
for 2 till 4 persons
  • 2 x single bed
  • 1 double bed
  • Television (satellite television)
  • Telephone
  • bathroom with: bath or shower, toilet, hair dryer, bath robe
  • tourist tax: for all guests with age up from 14 year circa 2,60 € per person per night (to be paid at resort, obligated)
double room type A
for 2 persons
  • 1 double bed
  • Television (satellite television)
  • Telephone
  • bathroom with: bath or shower, toilet, hair dryer, bath robe
  • tourist tax: for all guests with age up from 14 year circa 2,60 € per person per night (to be paid at resort, obligated)
single room type A
for 1 person
tourist tax: for all guests with age up from 14 year circa 2,60 € per person per night (to be paid at resort, obligated)
double room type B
for 2 till 4 persons
  • 2 x single bed
  • 1 double bed
  • Television (satellite television)
  • Telephone
  • bathroom with: bath or shower, toilet, hair dryer, bath robe
  • tourist tax: for all guests with age up from 14 year circa 2,60 € per person per night (to be paid at resort, obligated)
double room type C
for 2 persons
  • 2 x single bed
  • 1 double bed
  • Television (satellite television)
  • Telephone
  • bathroom with: bath or shower, toilet, hair dryer, bath robe
  • tourist tax: for all guests with age up from 14 year circa 2,60 € per person per night (to be paid at resort, obligated)
suite
for 2 till 4 persons
  • surface circa 40m²
  • number of beds: 4
  • balcony
  • television
  • telephone
  • (living) room(s): 2 sleeping places (1 x two persons sleeping couch), sitting corner
  • bedroom(s): 1 bedroom
  • 1st bedroom: 2 sleeping places (1 x double bed)
  • bathroom(s): 1 bathroom
  • bathroom 1: bath or shower, toilet, hair dryer, bath robe
  • tourist tax: circa 1,00 € per person per night (to be paid at resort, obligated)

Boardtype

Breakfast
Half board

Location and surroundings

in the centre
distance to airport innsbruck approx. 100 kilometres
distance to train station approx. 30 kilometres
distance to ski lift approx. 200 metres
nearest (mini) supermarket approx. 5 metres

Map

Facilities

General Information
  • Reception
  • Safe available (in the room)
  • Breakfast area
  • Parking
  • Bed linen included
  • Bath towels included
  • Pets allowed
Mandatory additional costs
  • tourist tax: for all guests with age up from 14 year circa 2,60 € per person per night (to be paid at resort, obligated)
Restaurant/bar
  • Drinking establishment: Bar
Children
  • Cot
Spa facilities
  • Sauna
  • Infra red cabin
  • Turkish steam bath

There may have been changes in Covid-19 services and facilities between the time of booking and upon departure. All measures are subject to change and therefore no rights can be derived from them.

Serfaus

Serfaus is the largest village of the trio Serfaus, Fiss and Ladis. To get here, you will drive up a winding road and welcomed at the entrance of the resort. Soon, you will forget about everything back at home as you start your holiday.

They try and limit the number of cars around the village therefore, you can drive in an out on arrival/departure days but not during the week without specific purpose. This is all to keep the charm and character of the town center, all in the name of a perfect winter holiday! Although the distances between things are not too far, there is a village railway/metro that takes you to the ski area and back. Serfaus is well-known as a brilliant family area. There is a fantastic area called "Kinderschneealm" where your little ones will make friends and become expert skiers at the same time! This resort is charming and traditional with bell towers and authentic town center, but the rest of the facilities are modern and faultless.

While this is a perfect place to come with the family, Serfaus is perfect for those who are looking for some après-ski! The main street is lively, with an assortment of restaurants and bars. Overall, this is a lovely place with a perfect blend between Austrian charm and modern facilities.

Location and surroundings

in the centre
distance to airport innsbruck approx. 100 kilometres
distance to train station approx. 30 kilometres
distance to ski lift approx. 200 metres
nearest (mini) supermarket approx. 5 metres

Serfaus-Fiss-Ladis

Serfaus-Fiss-Ladis is near, near the Swiss and Italian borders  with no shortage of sunshine.. Since 1999 the area has undergone extensive development and now has more than 212 km of skiing fun for the entire family to enjoy. The slopes extend to an altitude of 2,820 meters and are tailored to suit all levels of skiing abilities. Experienced skiers can head straight to the Abfahrten Obere Scheid and Masnerkopf, while beginners will feel more comfortable on the slopes around the Mittleren Sattelkopf . There are more than 200 sunny days here per year, so pack the sun cream and get ready for spectacular views.

 

There are numerous snow cannons to ensure perfect snow conditions. Serfaus-Fiss-Ladis is known as the most family-friendly ski resort in the Alps. This is largely due to the numerous child care facilities, great ski schools and play areas. On the other hand, the après-ski scene is less extensive than in Tyrolean ski resorts. However, there are plenty of options available for those who are interested in celebrating a successful day on the pistes.

Travel information relating to the Coronavirus 

This information has been carefully compiled by Sunweb based on information provided by local authorities. Since  measures mentioned are subject to constant change, no rights can be derived from this and Sunweb accepts no liability for any damage resulting from the use of this information.

Regulations per destination

Lockdown
Varies

The lockdown in Austria ended differently in the different provinces:

- Tirol/ Vorarlberg: hospitality and hotels opened since 12th of December.

- Salzburg/ Styria  /Carinthia: hospitality and hotels allowed to open from the 17th of December.

Important information regarding mandatory documentation
Yes
Read the FAQ page here
Distance in public areas (in metres)
No
Mouth mask
Yes
FFP2 mouth mask is mandatory everywhere. FFP2 mouth mask is also mandatory in the ski lift for everyone from 14 years old.
Max persons together outdoors
Yes
For gatherings of more than 25 people, you need one of the following: - A proof of recovery from Covid-19, which is not older than 180 days. - Proof of complete vaccination, which is at least 22 days and a maximum of 360 days old (this will be 270 days from 6 December). - Or a combination of proof of recovery + a dose of vaccination not older than 270 days. Note: A single injection of the Johnson & Johnson vaccine is only valid until January 3, after which a second injection will be required.
Allowed to share a room with someone outside your household?
Allowed
Curfew
N / A
Restaurants
Open

Closes at 10 pm. Right now, the 2G rule applies. This means that a negative PCR test is no longer valid for entry. To enter, you must have one of the following:

- A proof of recovery from Covid-19, which is not older than 180 days.

- Proof of complete vaccination, which is at least 22 days and a maximum of 360 days old (this will be 270 days from 6 December).

- Or a combination of proof of recovery + a dose of vaccination not older than 270 days.

Note: A single injection of the Johnson & Johnson vaccine is only valid until January 3, after which a second injection will be required.

Bars / Apres-ski
Open

Closes at 11 pm. Right now, the 2G rule applies. This means that a negative PCR test is no longer valid for entry. To enter, you must have one of the following:

- A proof of recovery from Covid-19, which is not older than 180 days.

- Proof of complete vaccination, which is at least 22 days and a maximum of 360 days old (this will be 270 days from 6 December).

- Or a combination of proof of recovery + a dose of vaccination not older than 270 days.

Note: A single injection of the Johnson & Johnson vaccine is only valid until January 3, after which a second injection will be required.

Club/Nightlife
Closed
Supermarkets and pharmacies
Open
Activities, attractions & sights
Open

Right now, the 2G rule applies. This means that a negative PCR test is no longer valid for entry. To enter, you must have one of the following:

- A proof of recovery from Covid-19, which is not older than 180 days.

- Proof of complete vaccination, which is at least 22 days and a maximum of 360 days old (this will be 270 days from 6 December).

- Or a combination of proof of recovery + a dose of vaccination not older than 270 days.

Note: A single injection of the Johnson & Johnson vaccine is only valid until January 3, after which a second injection will be required.

Events open air or indoor
Allowed

Right now, the 2G rule applies. This means that a negative PCR test is no longer valid for entry. To enter, you must have one of the following:

- A proof of recovery from Covid-19, which is not older than 180 days.

- Proof of complete vaccination, which is at least 22 days and a maximum of 360 days old (this will be 270 days from 6 December).

- Or a combination of proof of recovery + a dose of vaccination not older than 270 days.

Note: A single injection of the Johnson & Johnson vaccine is only valid until January 3, after which a second injection will be required.

Transfer
N/A
Public transport / taxi / skibus
Available
Obligated to wear a mouth mask.
Slopes
Open
Skilifts
Open

You need one of the following (from 12 years old):

- A proof of recovery from Covid-19, which is not older than 180 days.

- Proof of complete vaccination, which is at least 22 days and a maximum of 360 days old (this will be 270 days from 6 December).

- Or a combination of proof of recovery + a dose of vaccination not older than 270 days.

Note: A single injection of the Johnson & Johnson vaccine is only valid until January 3, after which a second injection will be required.

Ski rental
Yes
Ski lessons
Yes
Wellness
Open
Additional measures per ski region
No
Good to know
The 2G rule also applies for entrance to all accommodations

Practical information

Capital:

The capital is Vienna.

Language:

The official language is German but English is widely spoken as well.

Time:

There is one hour time difference with the UK (GMT+1).

Money:

The official currency is the Euro.

Tipping:

It is customary in Austria to tip between 5% and 10% in bars and restaurants.

Food & Drink:

Austria is known for its Vienna Schnitzels and Glühwein. Tap water is safe for drinking.

Opening times shops:

Shops are usually open from Monday until Friday from 09.00 AM to 18.00 PM (some shops close during the afternoon). Most shops are closed on Sunday.

Travelling by car:

Snow chains are obligatory in the Alps. You need a toll permit for the motorways in Austria. You can buy the permit at the AA in the UK or in Austria at the major border crossings. The European Commission advises you to wear a safety reflector jacket in the event of a break down or accident. This vest can be purchased from the AA in the UK as well.

Voltage:

The voltage is 230 volt.

Mobile telephone:

UK mobile phones work in Austria as well.

Travel documents:

You need to be in the possession of a valid passport to travel to Austria.

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Flight information

You fly with easyJet or Jet2 to Innsbruck. This flight takes approximately 1 hour and 55 minutes. Meals and drinks are not included during the flight.

 

Departures from regional airports

Please note that with departure and/or arrival from a regional airport you may have a stopover on the outward and/or return journey.

 

Transfer

The transfer is included in the tour price. The average transfer time to Serfaus is approximately 1.5 hours. You are allowed to bring the following standard luggage: 1 bag/suitcase per person & 1 ski/snowboard bag per person. Other extra luggage is always on request.

In step 2 of the booking you can also choose "no transfer". You will receive a discount for this. You can see the amount of the discount in step 2 of the booking. For additional information about the transfer click here.

Traveler Type

Reviews

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Lift pass, lessons and material

DiscountsChildren born on or after 1-1-2016 are entitled to a free lift pass.  Children born between 01-01-2003 and 31-12-2015will get a discount on their lift pass. These discounts can be found in the calculation of your fare, in step 3 of the booking process. Identification is required when collecting the lift pass.

The discounts mentioned above are only valid when booking through Sunweb. At the destinations other rates may apply.

It is best to arrange your ski lessons via one of the local shops in Serfaus.
It is best to arrange your ski hire through one of the local shops in Serfaus.

Bronze

This material is ideal for beginners and intermediate skiers and snowboarders. This material is particularly agile, so it makes turning and breaking easy. Parallel skiing is also possible with these skis.

Silver

This is ideal material for intermediate skiers and snowboarders. The material is agile, but also suitable to cut corners sharp. Even at high speeds these skis provide great performance.

Gold

These skis and snowboards are made of high quality material, and are perfect for experienced skiers. This comfortable material is suitable on all track types and snow conditions.

Diamond

These are high performance skis and snowboards with the latest technology, and are suitable for the most experienced skiers.

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