Here you can find the current information about travelling during COVID-19, including destination updates and what to expect this winter. 

Hotel Ferienwelt Kristall

The luxurious and comfortable hotel Ferienwelt Kristall is located in the charming center of Rauris, right by the lift, surrounded towering peaks. This makes this an ideal starting point for adventurous excursions.


Would you like a  day away from the frosty air? Then you can escape it all and recharge your batteries in the luxury spa. There is an indoor pool with massage jets, an aroma sauna, infrared cabin and a couple of extra facilities.

  • Great base
  • Luxurious wellness center
  • Idyllic setting
  • Partly covered pool

Room types

double room type II
for 2 till 3 persons
  • surface: 20m²
  • Non-smoking rooms
  • Balcony
  • Television
  • Telephone
  • bathroom with:bath or shower
  • toilet
  • hair dryer
double room type III
for 2 till 4 persons
  • Non-smoking rooms
  • Balcony
  • Television
  • Telephone
  • bathroom with:bath or shower
  • toilet
  • hair dryer
double room type I
for 2 persons
  • Non-smoking rooms
  • Balcony
  • Television
  • Radio
  • Telephone
  • bathroom with:bath or shower
  • toilet
  • hair dryer


Location and surroundings

distance to centre approx. 400 metres
distance to airport approx. 90 kilometres
distance to bus stop approx. 600 metres
nearest shops approx. 400 metres
located quietly



General Information
  • Class: luxurious
  • Reception
  • Elevator (number: 2)
  • Safe available (to use at reception: free of charge)
  • Dining hall
  • Parking
  • wireless internet internet in public area (free of charge)
  • Bed linen included, change 1 time(s) per week
  • Bath towels included change 7 time(s) per week (extra change on request)
  • sun terrace
  • Cleaning room 7 time(s) a week
Optional facilities
  • pets, excl. food: approx. 15,00 € per day (to be mentioned at reservation, to be paid at resort)
  • baby cot: approx. 6,00 € per night (to be mentioned at reservation, to be paid at resort)
Mandatory additional costs
  • tourist tax: for all guests with age up from 15 year approx. 1,10 € per person per night (to be paid at resort, obligated)
  • Drinking establishment: Lobby bar
  • Cot
Spa facilities
  • Herbal steam bath
  • Massage (added costs)
Sports facilities
  • Animation 3 times per week (animation for children 3 times per week during the day, free of charge)

There may have been changes in Covid-19 services and facilities between the time of booking and upon departure. All measures are subject to change and therefore no rights can be derived from them.


Rauris is a small cosy skiing village. The majority of the hotels are on the main street that runs through the centre of the village. This street is approximately one kilometre long.  There is a ski bus that stops at various points close to the hotels and pensions. The bus rides to a timetable. You will be dropped off at one of the two ski lifts that leave from the village.

The skiing area of Rauris is particularly suited for beginners and small children. The Hochalmbaan is really super. The gondola lift takes you to an altitude of 1800 metres to a wonderful, broad blue piste. There is also a red or black piste for the more experienced skiers. All of the pistes are perfectly prepared on a daily basis. In short, it is a really cosy skiing area for families.

Location and surroundings

distance to centre approx. 400 metres
distance to airport approx. 90 kilometres
distance to bus stop approx. 600 metres
nearest shops approx. 400 metres
located quietly


The beautiful skiing area of Rauris, is varied, modern and particularly very suitable for families. There is an amazing view from the top of the skiing area of the Grossglockner, the highest mountain in Austria. The skiing area is extremely well organised and there are sufficient simple descents. The number of descents for the experienced skier are limited but there are a number of fantastic routes for those who like to ski off piste. There are a number of practice slopes and ski schools for beginners with a specially equipped kinderland with travelators. Due to its large selection of blue and red pistes, the many facilities for children and the beautiful walking routes, Rauris is very popular with children.

Travel information relating to the Coronavirus 

This information has been carefully compiled by Sunweb based on information provided by local authorities. Since  measures mentioned are subject to constant change, no rights can be derived from this and Sunweb accepts no liability for any damage resulting from the use of this information.

Regulations per destination

Distance in public areas (in metres)
1 metre
Mouth mask
Certified FFP2 masks are mandatory to wear in: banks, shops, public transport, taxis, chairlifts and in all medical facilities. Also everywhere where 2 metres in distance is not achievable. The above obligation does not apply to children under 6 years of age and persons with certain illnesses, such as asthma. For children between 6 and 14 years old, a "normal" mouth mask is sufficient. In shops a ‘normal’ mouth mask is also sufficient for adults.
Required documentation before arrival

Requires negative PCR test no older than 72 hours or an antigen test (no older than 48 hours). You can also travel if you have received your first vaccination 22 days ago or longer, you are fully vaccinated, or with an recovery clearance to prove you had Covid-19 in the last 6 months. The test can also be taken in Austria within 24 hours of arrival. Or proof of vaccination with the official document - available from July 1. Registration is mandatory before starting your trip to Austria ("Pre-Travel-Clearance"). Proof of registration must be available digitally or printed out during an inspection.

Covid test on destination at arrival
If you are unable to take a test before departure, you must do so within 24 hours upon arrival in Austria.
Required documentation on destination to return home (measure destination)
Required documentation on destination to return home (measure home country)
As a traveler (aged 13 or older), you must present a negative NAAT (PCR) test result of up to 24 hours old when boarding the plane. If you do not have this, you must be in possession of a negative NAAT (PCR) test that is maximum 72 hours old upon arrival in the UK, and you must be in possession of a negative rapid test of maximum 24 hours old when boarding.
Quarantaine after arrival on destination
Max persons together outdoors
Max. 16 persons
Allowed to share a room with someone outside your household?
Entrance is only allowed with a negative COVID-19 test, certificate of vaccination or passed COVID-19 illness. In the restaurants: Indoor max. 8 persons and max 16 persons outside may share a table, with a minimum of 1 metres distance. Opening-hours: 05 am - midnight.
Bars / Apres-ski
Registration is obligatory. Entrance is only allowed with a negative COVID-19 test, certificate of vaccination or passed COVID-19 illness. Opening-hours: 05 am - midnight.
Entry is only possible when you are vaccinated against Covid-19 or tested with a PCR Test.
Supermarkets and pharmacies
Open until 19:00 pm, obligated to wear FFP2 mouth mask. In different stores like grocery or also public transportations, FFP2 mouth mask are obligatory.
Activities, attractions & sights
Theater, cinema, spas, thermal baths and saunas are open again from 19 May with 2 metres distance. In addition, you must register and be able to show a negative test result, and be wearing FFP2 mouth mask.
Events open air or indoor
Requirements for events and trade fairs. Entrance is only allowed with a negative COVID-19-test, certificate of vaccination or passed COVID-19 illness. • With assigned seats: indoor max. 1,500 people, outdoor max. 3,000. • Without assigned seats: indoor and outdoor max. 50 people. • Maximum utilization must not exceed 75%. • Leave a minimum distance of 1 mettre or a seat between them. • Registration is mandatory for stays longer than 15 minutes. • Compulsory entry tests. • Food is only served seated (therefore no weddings).
Public transport / taxi / skibus
Obligated to wear a mouth mask.
Ski rental
Ski lessons
Additional measures per ski region
Good to know
Increased restrictions for international travel, due to identification of a new variant of the virus Covid-19. The rules differ between England, Scotland, Wales and Northern Ireland. Please visit GOV.UK for more information.

Practical information


The capital is Vienna.


The official language is German but English is widely spoken as well.


There is one hour time difference with the UK (GMT+1).


The official currency is the Euro.


It is customary in Austria to tip between 5% and 10% in bars and restaurants.

Food & Drink:

Austria is known for its Vienna Schnitzels and Glühwein. Tap water is safe for drinking.

Opening times shops:

Shops are usually open from Monday until Friday from 09.00 AM to 18.00 PM (some shops close during the afternoon). Most shops are closed on Sunday.

Travelling by car:

Snow chains are obligatory in the Alps. You need a toll permit for the motorways in Austria. You can buy the permit at the AA in the UK or in Austria at the major border crossings. The European Commission advises you to wear a safety reflector jacket in the event of a break down or accident. This vest can be purchased from the AA in the UK as well.


The voltage is 230 volt.

Mobile telephone:

UK mobile phones work in Austria as well.

Travel documents:

You need to be in the possession of a valid passport to travel to Austria.

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Flight information

Flight packages are not available for this destination/resort. Please see the prices for self-drive packages (including lift passes) on the Prices and Booking tab on the yellow menu above.


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Lift pass, lessons and material

In the booking steps it is indicated for which days the lift pass is valid. If you want to use the ski lift on a different day than indicated in the booking process, please contact our contact centre by telephone. It is not possible to change the days of the lift pass once you have arrived at the destination. If you wish to extend the lift pass, it can often be booked as an extra. The price for extending the lift pass can be found in the booking. If you choose “no lift pass”, the discount can also be found in the booking process.


Children born after 01-01-2015 get their lift pass for free. Children born between 01-01-2002 and 31-12-2014 get a discount on the lift pass. You will find the discount in the calculated fare in step 3 of the booking process.


At the destination you will have to pay € 2,00, when collecting your lift pass. You will get the deposit back once you have handed in your lift pass.

Above mentioned deposits and discounts are only valid during the booking process on our website. At the destination other rates may apply.

De lessen kun je niet vooraf boeken. Deze kun je zelf ter plaatse regelen.


Skiles volwassenen6 dagen à 2 uur les per dag    circa € 120,-*

Skiles kinderen6 dagen à 2 uur les per dag    circa € 120,-*

Snowboardles volwassenen: 6 dagen à 2 uur les per dag    circa € 120,-*

Snowboardles kinderen6 dagen à 2 uur les per dag    circa € 120,-*

* prijzen zijn richtprijzen en onder voorbehoud van wijzigingen.

You can specify that you would like to include ski or snow board hire directly when booking. This can be done in step 2 of the booking process.

The following materials can be booked:


This material is ideal for beginners and intermediate skiers and snowboarders. This material is particularly agile, so it makes turning and breaking easy. Parallel skiing is also possible with these skis.


This is ideal material for intermediate skiers and snowboarders. The material is agile, but also suitable to cut corners sharp. Even at high speeds these skis provide great performance.


These skis and snowboards are made of high quality material, and are perfect for experienced skiers. This comfortable material is suitable on all track types and snow conditions.


These are high performance skis and snowboards with the latest technology, and are suitable for the most experienced skiers.

TIP: Tell our rental partner your exact requirements (eg off piste skiing) so they can help you select the right material.

NOTE: A helmet is only  included in this package for children up to 11 years old. If you are older,  you can choose to bring your own, or rent one locally if available.

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