Here you can find the current information about travelling during COVID-19, including destination updates and what to expect this winter. 

Hotel Canada

For a fun holiday in the snow with your family, you are in the right place at Hotel Canada. This luxurious and comfortable 4-star hotel is located in the picturesque centre of Pinzolo, near the Pra Rondont ski lift and is surrounded by white mountain peaks and vast Alpine views. Due to its convenient location, Hotel Canada is the ideal location for a quiet and luxurious holiday in the Italian mountains.

Do you want to relax after a long day of skiing? Then visit the hotel's luxurious spa. Unwind in the sauna or Turkish bath or enjoy the beautiful view in the outdoor Jacuzzi. While you enjoy a moment for yourself, the children can have fun in the children's playroom and at the mini club. Every morning a delicious buffet is prepared for you with the tastiest local products and in the evening you can join the restaurant for a traditional 3-course dinner.

  • Luxury family hotel
  • Quiet, central location
  • Wellness centre

Room types

4-persons room
for 2 till 4 persons
  • surface circa 23m²
  • 1x bunk bed (2 x singlebed)
  • 1 double bed
  • Non-smoking rooms
  • Balcony
  • Heating (can be arranged individually)
  • Television (satellite television)
  • Telephone
  • bathroom with: bath or shower, sink, toilet, bidet, hair dryer
  • christmas dinner: (included in the package price)
  • new year's eve dinner: (included in the package price)
  • tourist tax: for all guests with age up from 14 year 2,00 € per person per night
  • pets, excl. food: on request circa 15,00 € per unit per night (to be mentioned at reservation, to be paid at resort)
  • parking garage available: on request circa 3,00 € per unit per night (to be mentioned at reservation, to be paid at resort)
  • place in car park: (free of charge)
  • wireless internet available in public area: (free of charge)
  • wireless internet available in the room: (free of charge)
  • baby cot: on request (free of charge) (to be mentioned at reservation)
  • children's chair in the restaurant: on request (free of charge) (to be mentioned at reservation)
double room
for 2 persons
  • surface circa 16m²
  • 1 double bed
  • Non-smoking rooms
  • Balcony
  • Heating (can be arranged individually)
  • Television (satellite television)
  • Telephone
  • bathroom with: bath or shower, sink, toilet, bidet, hair dryer
  • christmas dinner: (included in the package price)
  • new year's eve dinner: (included in the package price)
  • tourist tax: for all guests with age up from 14 year 2,00 € per person per night
  • pets, excl. food: on request circa 15,00 € per unit per night (to be mentioned at reservation, to be paid at resort)
  • parking garage available: on request circa 3,00 € per unit per night (to be mentioned at reservation, to be paid at resort)
  • place in car park: (free of charge)
  • wireless internet available in public area: (free of charge)
  • wireless internet available in the room: (free of charge)
  • baby cot: on request (free of charge) (to be mentioned at reservation)
  • children's chair in the restaurant: on request (free of charge) (to be mentioned at reservation)
junior suite
for 3 till 4 persons
  • surface circa 30m²
  • Number of beds: 2
  • Non-smoking rooms
  • Balcony
  • Heating (can be arranged individually)
  • Television (satellite television)
  • Telephone
  • Bedroom(s): 1 bedroom
  • 1st bedroom: 2 sleeping places (1 x double bed; various bed types)
  • bathroom with: bath or shower, hydro-massage bathtub, sink, toilet, bidet, hair dryer
  • christmas dinner: (included in the package price)
  • new year's eve dinner: (included in the package price)
  • tourist tax: for all guests with age up from 14 year 2,00 € per person per night
  • pets, excl. food: on request circa 15,00 € per unit per night (to be mentioned at reservation, to be paid at resort)
  • parking garage available: on request circa 3,00 € per unit per night (to be mentioned at reservation, to be paid at resort)
  • place in car park: (free of charge)
  • wireless internet available in public area: (free of charge)
  • wireless internet available in the room: (free of charge)
  • baby cot: on request (free of charge) (to be mentioned at reservation)
  • children's chair in the restaurant: on request (free of charge) (to be mentioned at reservation)
single room
for 1 person
  • 1 x single bed
  • Non-smoking rooms
  • Balcony
  • Heating (can be arranged individually)
  • Television (satellite television)
  • Telephone
  • bathroom with: bath or shower, sink, toilet, bidet, hair dryer
  • christmas dinner: (included in the package price)
  • new year's eve dinner: (included in the package price)
  • tourist tax: for all guests with age up from 14 year 2,00 € per person per night
  • pets, excl. food: on request circa 15,00 € per unit per night (to be mentioned at reservation, to be paid at resort)
  • parking garage available: on request circa 3,00 € per unit per night (to be mentioned at reservation, to be paid at resort)
  • place in car park: (free of charge)
  • wireless internet available in public area: (free of charge)
  • wireless internet available in the room: (free of charge)
  • baby cot: on request (free of charge) (to be mentioned at reservation)
  • children's chair in the restaurant: on request (free of charge) (to be mentioned at reservation)

Boardtype

Half board consists of:

Breakfast buffet

3-course dinner with salad buffet

Half board

Location and surroundings

in the centre
distance to centre: approx. 150 metres
distance to airport: verona approx. 160 kilometres
distance to bus stop approx. 300 metres
distance to ski piste approx. 250 metres
distance to ski lift approx. 250 metres
nearest shops approx. 150 metres
nearest restaurant approx. 150 metres

Map

Facilities

General Information
  • Official classification: 4 stars
  • total number of rooms: 86
  • total number of floors: 4
  • total number of buildings: 1
  • reception (open 24 hours)
  • elevator (number: 2)
  • safe available (in the room)
  • breakfast area
  • television corner
  • parking garage (upon availability)
  • parking
  • wireless internet internet in public area (free of charge), in the room (free of charge)
  • bed linen included
  • bath towels included
  • cleaning room 1 time per day
  • pets allowed (only small animals/dogs)
  • christmas dinner: (included in the package price)
  • new year's eve dinner: (included in the package price)
  • tourist tax: for all guests with age up from 14 year 2,00 € per person per night
  • place in car park: (free of charge)
  • wireless internet available in public area: (free of charge)
  • wireless internet available in the room: (free of charge)
  • baby cot: on request (free of charge) (to be mentioned at reservation)
  • children's chair in the restaurant: on request (free of charge) (to be mentioned at reservation)
Optional facilities
  • pets, excl. food: on request circa 15,00 € per unit per night (to be mentioned at reservation, to be paid at resort)
  • parking garage available: on request circa 3,00 € per unit per night (to be mentioned at reservation, to be paid at resort)
Restaurant/bar
  • food establishment: restaurant
  • drinking establishment: bar, tavern
Children
  • cot
  • children's playing area
  • mini club, from 4 up to and including 12 years old, open from 16:00 till 19:00 o'clock
Spa facilities
  • spa with:, open from 15:00 till 19:30 o'clock, (entrance from 18 years old) (free access): sauna, turkish steam bath, hot tub inside,outside, relax area, gym
Swimming pools
  • indoor swimming pool (surface: 75 square metre)
Sports facilities
  • animation

There may have been changes in Covid-19 services and facilities between the time of booking and upon departure. All measures are subject to change and therefore no rights can be derived from them.

Pinzolo

Pinzolo is an authentic Italian village in Val Rendena that is part of the large ski area, Val di Sole. The famous Madonna di Campiglio is only a few kilometres away. Pinzolo is located at an altitude of 770 meters and has a direct lift connection to the ski area where you will find 174 kilometres of ski pistes. In Pinzolo you can not only ski, but you will also find an illuminated cross-country centre and an ice station! After a day of skiing, enjoy the tastiest traditional Italian dishes with a delicious glass of red wine at a cosy authentic restaurant. Pinzolo is an ideal location for skiers enthusiasts looking for more peace.

Pinzolo

  • Located in Val di Sole
  • Illuminated cross country skiing center and ice station
  • Located in a quiet location

Location and surroundings

in the centre
distance to centre: approx. 150 metres
distance to airport: verona approx. 160 kilometres
distance to bus stop approx. 300 metres
distance to ski piste approx. 250 metres
distance to ski lift approx. 250 metres
nearest shops approx. 150 metres
nearest restaurant approx. 150 metres

Val di Sole

Val di Sole is a beautiful, charming sunlight ski area. It is especially designed for experienced skiers and snowboarders due to its many steep slopes and off piste possibilities. On the side of Marillèva a chairlift and a gondola lift takes you to a number of delightful wide blue slopes leading through the forest. For advanced skiers be sure to check out the Nera Folgarida, which leads back to the valley from the Folgarinda gondola lift.

Val di Sole consists of several beautiful ski resorts, such as: Madonna di Campiglio, Folgarida, Marilleva and Mezzana. When you stay in Folgarida, Marilleva or Mezzana you can book the ski pass for the restricted area Folgarida / Marilleva, which gives access to 60 kilometers of piste or the larger, extensive ski pass Campiglio / Dolomiti di Brenta. With this extensive ski pass you also have access to the beautiful ski area of Madonno di Campiglio.

Val di Sole

  • Sunny ski area
  • Cosy center
  • Extensive ski area

Travel information relating to the Coronavirus 

This information has been carefully compiled by Sunweb based on information provided by the local authorities. Since the measures mentioned are subject to constant change, no rights can be derived from this and Sunweb accepts no liability for any damage resulting from the use of this information.

Regulations per destination

Important information regarding mandatory documentation
Yes
Read the FAQ page here
Distance in public areas (in metres)
1 metre
1 metre
Mouth mask
Yes
Mandatory in all indoor and outdoor areas from 6 years
Maximum persons together outdoors
N/A
Allowed to share a room with someone outside your household?
No
Curfew
N/A
Restaurants
Open
Bars, pubs, restaurants, ice cream parlors and pastry shops are open. They must display a sign indicating the maximum number of people allowed inside simultaneously. Consumption at the table is always allowed. There is no limit to the number of people who may sit at the same outdoor table. Up to a maximum of 6 non-cohabiting people may sit together indoors; there are no limits to the number of people for 2 families who decide to dine together at the same table. Everyone over the age of 12, must show the COVID-19 digital green certificate, for consumption at the table indoors.
Bars/ Apres-ski
Open
Bars, pubs, restaurants, ice cream parlors and pastry shops are open. They must display a sign indicating the maximum number of people allowed inside simultaneously. Consumption at the table is always allowed. There is no limit to the number of people who may sit at the same outdoor table. Up to a maximum of 6 non-cohabiting people may sit together indoors; there are no limits to the number of people for 2 families who decide to dine together at the same table. Everyone over the age of 12, must show the COVID-19 digital green certificate, for consumption at the table indoors.
Club/Nightlife
Open
Discotheques are open to the public, with a maximum capacity of 75% outdoors and 50% indoors. Everyone over 12 years of age must show the COVID-19 digital green certificate at the entrance.
Supermarkets and pharmacies
Open
Mouth mask is required
Activities, attractions and sights
Open
Museums and other cultural institutions are open, accessibility is limited to a maximum number of people (which varies depending on the museum's capacity). Visit the museum's website and book your entrance ticket online or by phone. It is possible to visit the performances in cinemas, theaters, concert halls and other stages, including outdoor stages.
Events (open air or indoor)
Allowed
Transfer
N/A
Public transport and taxi
Yes
Slopes
Open
Skilifts
Open

Trentino: The rules for accessing the cable lifts require:

- Possession of the Covid-19 green certification, in accordance with the regulations in force at the time.

- The maintenance of social distancing of at least 1 metres.

- The wearing of a surgical mask or higher (FFP2), in the common areas and during transport on the cable lifts. Facilities will operate at 100% for chairlifts, 80% for cable cars and gondola lifts South-Tirol.

- Guests with a valid Green Pass (EU Covid-19 certificate), are permitted to use cable cars and lifts. Children under the age of 12 are exempt from this rule.

- All guests must keep a safe 1 metres distance to others.

- Sufficient ventilation and disinfection of the lift facilities will be ensured.

- All gondolas and cable cars are to be filled to max 80% occupancy; chairlifts may be 100% occupied, or 80% if they have weather protection bubbles.

Ski rental
Yes
Ski lessons
Yes
Wellness
Open
Green pass or QR code is required
Additional measures per ski region
No
Good to know
Yes
A green pass/QR code is required at ski lifts, hotel wellness, restaurants & bars (outside the hotel).

Practical information

Capital:

The capital is Rome.

 

Language:

The official language is Italian.

 

Time:

There is a time difference of +1hour.

 

Currencies:

The official currency in Italy is the euro.

 

Voltage:

The voltage is 230 volts.

 

Travel documents:

You must be in possession of a valid passport or valid proof of identity.

 

Talk on the phone:

A British mobile phone also works in Italy. To call to Italy from the UK, first dial the country code 0039 and then the area code without zero and then the subscriber number. The country code 0044 is from Italy to the UK.

 

Emergency number:

The national emergency number is 112.

 

Traveling by car:

The national roads are well passable. Pas Piccolo San Bernardo is closed throughout the winter season (November to June).

Keep in mind that the highways require a toll. If you travel via the Austrian motorways, you must be in possession of a toll sticker. For some motorways, tunnels and roads in Austria there is no vignette requirement, but a separate toll must be paid, such as the A13 from Innsbruck-Süd to the Italian border.

There is no general obligation in Italy for winter tyres. Winter equipment (chains or winter tyres) may be mandatory on mountain roads. This is indicated with a traffic sign. Not using winter tires in winter conditions can lead to (joint) liability in the event of accidents and also have criminal consequences. In Austria and Germany, winter tires are required in winter conditions.

In case of breakdown or an accident, it is mandatory that all road users wear a reflective vest.

If you travel via France:

Please note: in some cities it is mandatory to have an environmental sticker from 1 July 2017. If you drive over the Paris ring road, the Boulevard Périphérique, you will also need an environmental sticker in many cases. The vignette can not be obtained along the way, but can only be ordered online. The French police advise to print out the application form and the confirmation and to take it with you if the vignette is not delivered in time by post. The order form can be found on this website: https://www.certificat-air.gouv.fr/en/demande-ext/cgu

Future environmental zones can be found on this website: http://en.france.fr/nl/tips/milieuzones-france-ecovignet-credit

 

Food and drink:

Italy is known for pizzas, pastas and risottos. It is not recommended to drink tap water.

 

Tips:

It is customary in Italy to give a tip of around 10% in bars, restaurants and hotels.

 

Opening hours:

In general, the shops are closed between 13.00 and 16.00. This is the siesta. After 16.00 hours the shops will open again until about 19.00 hours.

 

Safety:

In Italy, a ski helmet is mandatory for children up to and including 14 years of age. A ski helmet is recommended for adults. In a ski class, wearing a helmet is often required.

 

Swimming pool

In Italy you are generally required to wear a swimming cap in swimming pools. This is for both public swimming pools and swimming pools that belong to hotels.

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Flight information

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Lift pass, lessons and material

A lift pass for Campiglio Dolomiti di Brenta is included in your package:

3-day trip including 2-day lift pass

4-day trip including 2-day lift pass

5-day trip including 3-day lift pass

6-day trip including 4-day lift pass

7-day trip including 5-day lift pass

8-day trip including 6-day lift pass

In step 1 of the booking process it is indicated for which days the lift pass is valid (eg Sunday to Friday). If you would like the lift pass to start on a different day than indicated in the booking steps, you must contact our contact centre by telephone. The booking can then be adjusted. On-site it is not possible to change the lift pass for another day. An extension of the lift pass can often be booked additionally; the price for this can be found in the further course of the booking steps. The discount for “no lift pass” can also be found in the booking process.

Discounts:

Children born on or after 11/30/2012 are entitled to a free lift pass on presentation of their ID card. Children born on or between 04-11-2004 and 30-11-2012 receive a discount on the lift pass. These discounts can be found in the calculation of your travel sum.

Attention:

* With 1 lift pass for an adult, 1 child born after 01/12/2012 will receive a free lift pass, with 2 lift passes for adults, 2 children born after 01/12/2011 will receive a free lift pass etc.

Deposit:

A deposit of € 5 is required on site for the lift pass. This can only be paid in cash and will be returned at the end of the week when you return the lift pass. The above surcharges and discounts are only valid when booking. Different rates are used on site.

For a lift pass of 8 days or longer, a photo and a valid ID are required.

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