Interrupted Holidays

Restart your holiday

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Holiday Refund Note for your interrupted holiday

Use your Holiday Refund Note to restart your interrupted holiday

If your holiday was disrupted in light of the unavoidable outbreak of COVID-19, we call this unfortunate situation an "interrupted holiday". 

By now, you have received a Holiday Refund Note from Sunweb that you can use to book a replacement holiday to any destination with a departure date that suits you best. 

You will get the value of the number of days that you missed in the form of a Holiday Refund Note that can be used as a method of payment when you book your replacement holiday. We will need to calculate this total manually, on a booking per booking basis. Therefore this will take us a little bit longer to process and issue to you, we thank you in advance for your patience. 

Accepting this Holiday Refund Note preserves your right to a cash refund by the expiry date which is 12 months after the issue date. You can book any holiday to any destination with a departure date of your choice. View all our currently available packages here. If you are unable to find and book a suitable holiday before the expiry date, you can request a refund from Sunweb. The transfer will occur before the expiry date of your Holiday Refund Note. Click on the button below to read all the conditions.