Here you will find all information about your safety during your holiday. Information about the current situation on your holiday destination with can be found on this page under the 'destination' tab.
Due to Covid-19, different services and facilities may be offered at the time of booking than when your holiday starts. Since the mentioned services and facilities are subject to constant change, no rights can be derived from them.
The ski area of Le Grand Domaine varies in altitude from 1250 meters to 2550 meters. It is a fantastic choice for half term as it remains relatively unknown within the English market. Besides ski slopes at every level, Le Grand Domaine also offers a snow park with a half pipe for snowboarders. The area is also highly regarded for its many natural obstacles perfect for freestylers!
The resort of Valmorel is surrounded by the famous mountain pass of Col de la Madeleine. The buildings in Valmorel have a maximum height of three floors and they are built in authentic Chalet style. St. François Longchamp 1650 and 1450 are located at the other end of the Col de la Madeleine in the Vallée de Maurienne. Together, these resorts make up Le Grand Domaine, a very diverse ski area with something to offer everyone.
If you are looking to explore beyond the pistes, there is 15 kmof cross country tracks in the stunning area of Montaimon (approx. 3 km from Valmorel).
For the latest government travel advice and corona measures by destination, visit the government website. Please note: this information can change in the meantime, so we advise you to consult it regularly until shortly before departure.
The capital of France is Paris
France is one hour ahead of the UK (GMT+1).
The official language is French.
The euro (€) is the official currency of France
The local emergency number is 112.
Service charge (tip) in restaurants and bars :
It is not likely that the service charger will be added to the bill automatically. If you are pleased with the service you can round off or leave a tip of 10%.
The voltage is 220 and the socket is different compared to the general UK sockets. You can buy an European adapter in most airports and supermarkets.
A UK mobile phone should work in France. The setup for this may differ per provider, so it is best to inquire about this before hand.
Safety on the slopes:
In France, wearing a helmet is not mandatory but recommended (especially for children). In ski classes (for all ages), it is often compulsory.
You must be in possession of a valid passport in order to travel to France.
Food and Drinks:
Cheese, croissants, baguettes and wine! It is possible to drink tap water.
As a general rule, the shops are open on Monday/Friday from 09:00 to 19:00. However, some shops may close over lunchtime. On Sunday and Monday, a selection of shops are closed. Some supermarkets are open on Sunday mornings.
Christmas Day: 25 December, 2014 (Thursday)
Boxing Day: 26 December, 2014 (Friday)
New Year’s Day: 1 January, 2015 (Thursday)
Good Friday: 3 April, 2015
Easter Sunday: 5 April, 2015
Easter Monday: 6 April, 2015
Travelling by car:
Most motorways in France require you to pay a toll fee. The Pas Piccolo San Bernardo is closed the whole winter (November - June). Always check the locat weather reports before departing.
In some cities and towns it is obligaroty to have a "environmentsl sticker". It is not possible to buy these stickers en route. You will have to order them online before you leave home. French authorities advise you to print out the form and the confirmation of the sticker if it does not arrive at your home in time. You can find the form on:
Guest review guidelines
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Only a customer who has booked through Sunweb Group and stayed at the property in question can write a review. We invite these customers after they return home from their holiday via e-mail to write a review. If a customer wants to post a review anonymous, details are checked (like booking number, booking data) and known at Sunweb Group.
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The lift pass for children up to 4 years old and for those aged 75 an older, the lift pass is free.
This lift pass can not be booked through Sunweb. For this pass there is a cost of approximately €10.00 per person. If you are entitled to this list pass, select ‘no lift pass’ when booking. This list pass can be picked up at the resort by presenting your ID.
There is a free toboggan run included with the lift pass.
You do not have to pay a deposit for this lift pass.
In the booking steps it is indicated for which days the lift pass is valid. If you want to use the ski lift on a different day than indicated in the booking process, please contact our contact centre by telephone. It is not possible to change the days of the lift pass once you have arrived at the destination. If you wish to extend the lift pass, it can often be booked as an extra. The price for extending the lift pass can be found in the booking. If you choose “no lift pass”, the discount can also be found in the booking process.
You can select ski and snowboard directly upon booking. With short-stay holidays it is not possible to book ski lessons. You can arrange ski lessons at the resort.
Please note: From 8/2 the snowboard lessons are given in the afternoon and are 2h instead of 2.5h.
When booking ski lessons, your level is requested:Beginners: Choose if you have never skied before.Intermediate: Choose if you have skied before and know how to break and turn. Advanced: Choose if you are an accomplished skier but wish to improve your technique.
- The ski and snowboard lessons begin on Sunday.
- When selecting your lessons you will be asked for your level:
Beginners: Select beginners if you have never skied before.
Average: Can you already turn and break? Chose average lessons.
Advanced: Can you already ski well yet wish to improve your technique? Opt for advanced.
Ski and snowboard rental can be specified immediately upon booking.
When you book Gold or Diamond ski equipment you can exchange it once a week for free, for snowboard equipment or freeride skis (unavailable on weekends).
The following types of material can be booked:
This material is ideal for beginners and intermediate skiers and snowboarders. This material is particularly agile, so it makes turning and breaking easy. Parallel skiing is also possible with these skis.
This is ideal material for intermediate skiers and snowboarders. The material is agile, but also suitable to cut corners sharp. Even at high speeds these skis provide great performance.
These skis and snowboards are made of high quality material, and are perfect for experienced skiers. This comfortable material is suitable on all track types and snow conditions.
These are high performance skis and snowboards with the latest technology, and are suitable for the most experienced skiers.
TIP: Tell our rental partner your exact requirements (eg off piste skiing) so they can help you select the right material.
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