Here you can find the current information about travelling during COVID-19, including destination updates and what to expect this winter. 

8,2 10

Chalet Down Town Lodge

Chalet Down Town is a new addition to the Sunweb range. This accommodation offers 7-room chalets for large groups of up to 12 people. It is located right in the heart of Mayrhofen, next to the ski lifts. This season the chalet will be completely renovated, including a new kitchen, bathroom and furniture. There is also an adjoining après-ski bar, where you can have a drink with your family or friends. Be among the first to experience this newly renovated option ideally located in the heart of Mayrhofen!
  • Chalet for 6-12 persons
  • In the heart of town
  • Newly renovated

Room types

7-room chalet (6 bedrooms)
for 6 till 11 persons
  • surface circa 200m²
  • Number of beds: 11
  • Non-smoking rooms
  • Balcony
  • Kitchen
  • (mini) fridge (freezing compartment)
  • hotplate (4 burners)
  • coffee machine
  • kettle
  • dishwasher (dining corner)
  • Television (satellite television)
  • (Living) room(s), couch
  • Bedroom(s): 6 bedrooms
  • 1st bedroom: 2 sleeping places (1 x double bed), ground floor
  • 2nd bedroom: 2 sleeping places (1 x double bed), ground floor
  • 3rd bedroom: sleeps 1 (1 x single bed), ground floor
  • 4th bedroom: 2 sleeping places (1 x double bed), first floor
  • 5th bedroom: sleeps 3 (1 x single bed; 1 x double bed), first floor
  • 6th bedroom: sleeps 1 (1 x single bed), first floor
  • Bathroom(s): 2 bathrooms
  • Bathroom 1: shower, toilet
  • Bathroom 2: shower, sink, toilet
  • tourist tax: for all guests with age up from 15 year circa 2,20 € per person per night to be paid with cash (to be paid at resort, obligated)
  • final cleaning: circa 150,00 € per unit per stay to be paid with cash (to be paid at resort, obligated)
  • place in car park: (free of charge)
  • deposit: circa 500,00 € per unit to be paid with cash (to be paid at resort, obligated)
  • safe available in the room: (free of charge)
  • wireless internet available in the room: (free of charge)

Boardtype

Self catering

Location and surroundings

in the centre
distance to ski piste approx. 100 metres
distance to ski lift in Penkenbahn en Ahornbahn at approx. 100 meters
nearest restaurant approx. 50 metres

Map

Facilities

General Information
  • Class: general
  • Safe available (in the room)
  • No safe available
  • Bread delivery service
  • Parking (upon availability)
  • wireless internet in the room (free of charge)
  • Deposit (to be paid with cash)
  • Final cleaning (to be paid with cash)
  • Tourist tax (to be paid with cash)
  • Bed linen included: no change during stay
  • Bath towels included: no change during stay
  • Various shops (close to accommodation)
  • Pets not allowed
  • place in car park: (free of charge)
  • safe available in the room: (free of charge)
  • wireless internet available in the room: (free of charge)
Mandatory additional costs
  • tourist tax: for all guests with age up from 15 year circa 2,20 € per person per night to be paid with cash (to be paid at resort, obligated)
  • final cleaning: circa 150,00 € per unit per stay to be paid with cash (to be paid at resort, obligated)
Deposit
  • deposit: circa 500,00 € per unit to be paid with cash (to be paid at resort, obligated)
Children
  • Cot (not available)

Mayrhofen

Skiing in Mayrhofen, the thumping heart of the Zillertal, is not to be missed. Consisting of a collection of small alpine villages that have gradually grown into one another, the ski area is one of the most popular in Europe. There are ski areas that you can visit a few times you’ve seen it all, but with Mayrhofen ski holidays the different runs for both novice and advanced skiers mean you will always find something new and exciting.

When skiing in Mayrhofen, the Ahornbahn cable car brings you from the village to an altitude of around 2000m in only six minutes. For those looking for a luxury Mayrhofen ski holiday, you can choose to take the very modern Penkenbahn with panoramic views and built-in WiFi to the Ski Zillertal 3000 ski area which consists of over 225km of exciting pistes.

The Vans Penken Park is a paradise for freestylers; Harakiri, the steepest run in Austria, will give even the most experienced skier the chills; and on the Hintertux Glacier snow is guaranteed even in early spring; all this makes skiing in Mayrhofen a must for all winter sport enthusiasts. If all this still isn’t enough for you, you can always upgrade your lift pass to the entire Zillertal Ski Region, letting you explore the slopes of Kaltenbach, Fügen and Gerlos.

A ski holiday in Mayrhofen isn’t just about the slopes. As the sun sets behind the mountains, the streets fill with people on their way to the cafes, shops and booming nightclubs. You can swim, go to the cinema, hike, play tennis, ice skate – there is literally something for everyone when skiing in Mayrhofen.

Every year in April the acclaimed musical festival Snowboming takes place in Mayrhofen. At the end of the season partygoers flock to the ski area to enjoy the snow, the music, live gigs and the street parade. Mayrhofen forgets skiing and transforms into one big party both on and off the pistes. Please take into account that you need a special Snowbombing wristband in order to join the festivities. You can purchase these wristbands on location at the designated selling points.

Location and surroundings

in the centre
distance to ski piste approx. 100 metres
distance to ski lift in Penkenbahn en Ahornbahn at approx. 100 meters
nearest restaurant approx. 50 metres

Ski Zillertal 3000

Ski holidays in Ski Zillertal 3000 provide some of the most modern cable cars and lifts which travel across over 225km of pistes. With options for all levels, including the Hintertux Glacier, snowboarding and skiing in Ski Zillertal 3000 is a resort for everyone to consider.

Ski holidays in Ski Zillertal 3000 are possible as this unique region has been created thanks to the lift connection between Mayrhofen and Tux further up the valley. A 150-person cable-car links the two areas of Horberg/Gerent/Penken and Rastkogel/Eggalm.

Skiing in Ski Zillertal 3000 is made easier due to the excellent transport links to take you across the vast region. The resorts of Penken and Horberg are connected with each other by a small ski train and these areas are connected to the Tux ski resort by a cable car making travelling from area to area stress-free. The Hintertuxer glacier, with its almost always snow covered pistes, together with the even expanding arsenal of snow cannons provides the resort with an excellent snow record.

Between the resort stations of the ski lifts in Mayrhofen, Hippach and Finkenberg ski buses ride back and forth and can be used for free if you have a lift pass. When skiing in Ski Zillertal 3000, with your Zillertal lift pass you can also ski in Gerlos, Fügen and on the glacier.

If that’s not enough, the cross country tracks in Mayrhofen are lit up in the evening and you can go wild in one of the best snow parks when snowboarding and skiing in Ski Zillertal 3000, Burton Park in Mayrhofen. In short, this area really does offer everything you look for and more in a ski holiday.

Ski Zillertal 3000

  • Excellent food on the slopes
  • Perfect for advanced skiers
  • Lavish après-ski

Travel information relating to the Coronavirus 

This information has been carefully compiled by Sunweb based on information provided by local authorities. Since  measures mentioned are subject to constant change, no rights can be derived from this and Sunweb accepts no liability for any damage resulting from the use of this information.

Regulations per destination

Distance in public areas (in metres)
Yes
1 metre
Mask
Yes
A mask in mandatory and must be worn in certain areas: In grocery stores, public transport and taxis, during indoor events (except while seated), in cable cars, coaches and excursion boats, in gas stations, bank and post offices, in pharmacies, nursing homes and hospitals as well as in places where health and nursing services are provided and other services, if the 1 metre distance cannot be maintained or no other protective measures.
Covid test before departure or wait in quarantaine
Depends
No, except if you arrive from Bulgaria, Croatia, Romania, Czech republich, Sweden, Spain, Portugal or the French Regions la Ile de France & Provence-Alpes-Côte d'Azur
Covid test on destination (random or everyone)
No
Health declaration
No
It is mandatory for all passengers to fill in a passenger location form 48 hours before arriving/returning to the UK. The form can be found here.
Quarantaine
No
Max persons together outdoors
Yes
Max. 10 pers
Allowed to share a room with someone outside your household?
Yes
max 2 householders together
Curfew
Yes
From 17 November you are only allowed to leave the house for specific reasons, such as buying groceries (applies 24/7).
Slopes
Closed
Until 6-12-2020
Skilifts
Closed
Until 6-12-2020
Ski rental
No
Closed until 6-12-2020
Ski lessons
No
Closed until 6-12-2020
Public transport / taxi / skibus
Available
A mask is mandatory
Restaurants
Closed
Until 6-12-2020 . Takeaway is possible.
Bars / Apres-ski
Closed
Until 6-12-2020
Discotheque/Club/Nightlife
No
Events open air or indoor
Yes
No more than 6 people are allowed to gather in public areas. Events must have seat reservations and mask is mandatory (except while seated). Events indoors with a max. of 1.000 people and events outdoors with a max. of 1250 people. For Tirol there is a maximum of 250 people per event.
Shops
Closed
Until 6-12-2020
Supermarkets and pharmacies
Open until 19:00 pm
A mask is mandatory
Not allowed to sell alcohol in certain hours
No
Wellness
Closed
Until 6-12-2020
Additional airline and bus rules
No
Transfer
Available
A mask is mandatory
Petrolstation
Open
A mask is mandatory
Other formalities needed to enter destination?
No
Please always double check the GOV UK website before travelling.
Good to know
Additional measures per ski region
No
Other excursions

Practical information

Capital:

The capital is Vienna.

Language:

The official language is German but English is widely spoken as well.

Time:

There is one hour time difference with the UK (GMT+1).

Money:

The official currency is the Euro.

Tipping:

It is customary in Austria to tip between 5% and 10% in bars and restaurants.

Food & Drink:

Austria is known for its Vienna Schnitzels and Glühwein. Tap water is safe for drinking.

Opening times shops:

Shops are usually open from Monday until Friday from 09.00 AM to 18.00 PM (some shops close during the afternoon). Most shops are closed on Sunday.

Travelling by car:

Snow chains are obligatory in the Alps. You need a toll permit for the motorways in Austria. You can buy the permit at the AA in the UK or in Austria at the major border crossings. The European Commission advises you to wear a safety reflector jacket in the event of a break down or accident. This vest can be purchased from the AA in the UK as well.

Voltage:

The voltage is 230 volt.

Mobile telephone:

UK mobile phones work in Austria as well.

Travel documents:

You need to be in the possession of a valid passport to travel to Austria.

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Flight information

Sunweb offers flights and transfers packages to this resort. You can select which airport you wish to travel from in the PRICES AND BOOKING tab above. It is possible to select different flight departure and arrival times in Step 2 of the booking process.

All Sunweb flights are booked with EasyJet. Hold luggage and ski equipment as luggage are NOT included in your package price. This can be added as an extra in Step 2 of the booking process. The price of luggage varies, as per Easyjets policies. All flight bookings include one cabin bag per person (maximum size of 56 x 45 x 25cm; including handles and wheels).

Please read more about the luggage rules and regulations on EasyJet’s website. When making a flights booking with Sunweb, you are also agreeing to EasyJet’s Terms and Conditions.

Transfers:

Return airport transfers are included in your package price when booking a flight package with Sunweb. These however can be removed in Step 2 of the booking steps if you would like to add in a hire car or seek an alternative travel arrangement. All transfers are shared transfers to and from your accommodation and the airport.

Due to the nature of shared transfers, there may be a wait time at the airport before your departure. This can be up to 1.5 hours. Please note that there will NOT be a Sunweb rep waiting for you at the airport as the transfer is managed by a partner. All information regarding the transfer (meeting point, departure times etc) will be explained on your travel documents that are sent to you 14 days before departure. The transfer will drop you off in the resort area; you may have not be dropped exactly outside your accommodation.

Departure from the UK:

Please ensure that you are not late and have checked in online before arriving at the airport. In addition to checking in online, you will have to enter your passport information. This is called API (advanced passenger information) and you will receive instructions from Sunweb after you have booked the holiday.

Arrival on Resort:

If you are planning on checking in late on your arrival day, it is almost always possible to get into your hotel or apartment. However, it is very important that this is arranged in advance. You will receive your travel documents two weeks before your departure, and this will include instructions on how to arrange your late arrival and collection of the key.

Please Note:

Once you agree to Sunweb’s Term’s and Conditions you are legally obliged to pay for the holiday and any cancellation fees that may apply. 

Reviews

The average rating is:
8.2 10
based on 5 ratings

Reviews

Lift pass, lessons and material

When you book, it is indicated for which days the ski pass is valid (eg Sunday to Friday). If you want the lift pass to start on a different day than indicated in the booking steps, you must contact our contact centre by telephone. The booking can then be adjusted. Once in resort, it is not possible to use the lift pass on another day. An extension of the lift pass can often be booked additionally; the price for this can be found in step 1 of the booking steps. The discount for “no lift pass” can also be found in the booking process.

Discounts:

Children born after 01-01-2015 will get a free lift pass. Children born between 01-01-2002 and 31-12-2014 will get a discount on their lift pass. These discounts can be found in the calculation of your fare, in step 3 of the booking process.

Above mentioned discounts are only valid when booking through Sunweb. At the destinations, other rates may apply.

If you want to book lessons, you can book them when making your booking.
Classes start on Sunday.

You can specify that you would like to include ski hire directly when booking.

The following types of material can be booked:

Bronze

This material is ideal for beginners and intermediate skiers and snowboarders. This material is particularly agile, so it makes turning and breaking easy. Parallel skiing is also possible with these skis.

Silver

This is ideal material for intermediate skiers and snowboarders. The material is agile, but also suitable to cut corners sharp. Even at high speeds these skis provide great performance.

Gold

These skis and snowboards are made of high quality material, and are perfect for experienced skiers. This comfortable material is suitable on all track types and snow conditions.

Diamond

These are high performance skis and snowboards with the latest technology, and are suitable for the most experienced skiers.

TIP: Tell our rental partner your exact requirements (eg off piste skiing) so they can help you select the right material.

NOTE: A helmet is not included in this package. You can choose to bring your own, or rent one locally if available.

Bronze

This material is ideal for beginners and intermediate skiers and snowboarders. This material is particularly agile, so it makes turning and breaking easy. Parallel skiing is also possible with these skis.

Silver

This is ideal material for intermediate skiers and snowboarders. The material is agile, but also suitable to cut corners sharp. Even at high speeds these skis provide great performance.

Gold

These skis and snowboards are made of high quality material, and are perfect for experienced skiers. This comfortable material is suitable on all track types and snow conditions.

Diamond

These are high performance skis and snowboards with the latest technology, and are suitable for the most experienced skiers.

TIP: Tell our rental partner your exact requirements (eg off piste skiing) so they can help you select the right material.

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