Here you will find all information about your safety during your holiday. Information about the current situation on your holiday destination with can be found on this page under the 'destination' tab.
Due to Covid-19, different services and facilities may be offered at the time of booking than when your holiday starts. Since the mentioned services and facilities are subject to constant change, no rights can be derived from them.
Neustift is a quiet traditional village in the heart of the Stubaital. Due to the close proximity of the Stubaier Glacier, it is the most popular and most visited place in the Stubaital. Neustift is the ideal base for ski and langlauf excursions on the famous glacier where skiing is possible from October to June.
A SKI plus CITY ski pass is included with your trip. This ski pass includes access to the 300 km of slopes of the Stubaital region. With this pass, you can also use the ski buses and the Hop-on Hop-off bus in the city. In addition, you will also have access to 22 tourist attractions and 3 swimming pools. For example, you can ski in the morning on the Stubai Glacier, cycle through the city in the afternoon and toboggan in the evening!
For the latest government travel advice and corona measures by destination, visit the government website. Please note: this information can change in the meantime, so we advise you to consult it regularly until shortly before departure.
Capital:
The capital is Vienna.
Language:
The official language is German but English is widely spoken as well.
Time:
There is one hour time difference with the UK (GMT+1).
Money:
The official currency is the Euro.
Tipping:
It is customary in Austria to tip between 5% and 10% in bars and restaurants.
Food & Drink:
Austria is known for its Vienna Schnitzels and Glühwein. Tap water is safe for drinking.
Opening times shops:
Shops are usually open from Monday until Friday from 09.00 AM to 18.00 PM (some shops close during the afternoon). Most shops are closed on Sunday.
Travelling by car:
Snow chains are obligatory in the Alps. You need a toll permit for the motorways in Austria. You can buy the permit at the AA in the UK or in Austria at the major border crossings. The European Commission advises you to wear a safety reflector jacket in the event of a break down or accident. This vest can be purchased from the AA in the UK as well.
Voltage:
The voltage is 230 volt.
Mobile telephone:
UK mobile phones work in Austria as well.
Travel documents:
You need to be in the possession of a valid passport to travel to Austria.
Transfer
In the booking steps it is possible to book a transfer. The average transfer time to Neustift is approximately 1 hour. In step 2 of the booking, you can also choose "no transfer". You will receive a discount for this. You can see the discount amount in step 2 of the booking. For additional information about the transfer, click here.
Guest review guidelines
To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than 36 months.
Only a customer who has booked through Sunweb Group and stayed at the property in question can write a review. We invite these customers after they return home from their holiday via e-mail to write a review. If a customer wants to post a review anonymous, details are checked (like booking number, booking data) and known at Sunweb Group.
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In step 2 of the booking process it is indicated for which days the lift pass is valid. If you want to use the ski lift on a different day than indicated in step 2 of the booking process, please contact our contact centre by telephone. It is not possible to change the days of the lift pass once you have arrived at the destination. If you wish to extend the lift pass, it can often be booked as an extra. The price for extending the lift pass can be found in step 2 of the booking. If you choose “no lift pass”, the discount can also be found in step 2 of the booking process.
Discounts:
The lift pass for children born until 1/1/2014 is free. Children born between 1/1/2003 and 31/12/2013 receive a discount on the lift pass. These discounts can be found in the calculation of your travel sum.
The lift pass can be picked up locally on presentation of your ID.
The above fees and discounts are valid only when booking with Sunweb. Other rates are used at the resort.
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