Here you can find the current information about travelling during COVID-19, including destination updates and what to expect this winter. 

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Hotel Neuhaus

Hotel Neuhaus is found in a great location in the centre of Saalbach, Austria.

The rooms are cosy and comfortable and provide the perfect base for a winter holiday. There is a beautiful spa centre in Hotel Neuhaus where you can recharge your muscles in the sauna, take a dip in the pool and treat yourself to a massage.

The ski lift is only a few minutes’ walk away meaning you can be one of the first on the slopes each morning.

  • In the centre
  • Fantastic spa with swimming pool
  • Family hotel

Room types

double room superior type type B
for 2 persons
  • surface circa 23m²
  • 1 double bed
  • Non-smoking rooms
  • Heating
  • Mini bar (content against payment)
  • Television
  • Telephone
  • bathroom with: bath and shower, toilet, hair dryer, bath robe, bath slippers
  • tourist tax: for all guests with age up from 15 year circa 2,00 € per person per day (to be paid at resort, obligated)
  • pets, excl. food: circa 25,00 € per piece per day (to be mentioned at reservation, to be paid at resort)
  • parking garage available: on request circa 18,00 € per piece per day (to be paid at resort)
  • place in car park: (included in the package price)
  • christmas dinner: (included in the package price) from 24-12-2021 till 24-12-2021
  • wireless internet available in public area: (free of charge)
  • wireless internet available in the room: (free of charge)
  • baby cot: on request (free of charge)
junior suite type I
for 2 till 4 persons
  • surface circa 33m²
  • Number of beds: 4
  • Non-smoking rooms
  • Mini bar (content against payment)
  • Television
  • Telephone
  • (Living) room(s): sleeps 4 (1 x two persons bed (separate beds); 1 x two persons sleeping couch)
  • bathroom with: bath, hair dryer, bath robe, bath slippers
  • tourist tax: for all guests with age up from 15 year circa 2,00 € per person per day (to be paid at resort, obligated)
  • pets, excl. food: circa 25,00 € per piece per day (to be mentioned at reservation, to be paid at resort)
  • parking garage available: on request circa 18,00 € per piece per day (to be paid at resort)
  • place in car park: (included in the package price)
  • christmas dinner: (included in the package price) from 24-12-2021 till 24-12-2021
  • wireless internet available in public area: (free of charge)
  • wireless internet available in the room: (free of charge)
  • baby cot: on request (free of charge)
junior suite type II
for 2 till 3 persons
  • surface circa 28m²
  • Number of beds: 3
  • Non-smoking rooms
  • Mini bar (content against payment)
  • Television
  • Telephone
  • (Living) room(s): sleeps 3 (1 x one person sleeping couch; 1 x two persons bed (separate beds))
  • bathroom with: shower, toilet, hair dryer, bath robe, bath slippers
  • tourist tax: for all guests with age up from 15 year circa 2,00 € per person per day (to be paid at resort, obligated)
  • pets, excl. food: circa 25,00 € per piece per day (to be mentioned at reservation, to be paid at resort)
  • parking garage available: on request circa 18,00 € per piece per day (to be paid at resort)
  • place in car park: (included in the package price)
  • christmas dinner: (included in the package price) from 24-12-2021 till 24-12-2021
  • wireless internet available in public area: (free of charge)
  • wireless internet available in the room: (free of charge)
  • baby cot: on request (free of charge)
junior suite mountain view
for 2 till 4 persons
  • Number of beds: 4
  • Mini bar (content against payment)
  • Television (satellite television)
  • CD-player
  • Bedroom(s): 1 bedroom
  • 1st bedroom: sleeps 4 (1 x double bed; various bed types)
  • Bathroom(s): 1 bathroom
  • Bathroom 1: shower, sink, toilet, hair dryer
  • tourist tax: for all guests with age up from 15 year circa 2,00 € per person per day (to be paid at resort, obligated)
  • pets, excl. food: circa 25,00 € per piece per day (to be mentioned at reservation, to be paid at resort)
  • parking garage available: on request circa 18,00 € per piece per day (to be paid at resort)
  • place in car park: (included in the package price)
  • christmas dinner: (included in the package price) from 24-12-2021 till 24-12-2021
  • wireless internet available in public area: (free of charge)
  • wireless internet available in the room: (free of charge)
  • baby cot: on request (free of charge)

Boardtype

Half board

Location and surroundings

in the centre
distance to airport salzburg approx. 86 kilometres
distance to train station zell am see approx. 20 kilometres
directly next to the ski piste.
distance to ski lift approx. 50 metres

Map

Facilities

General Information
  • Official classification: 4,5 stars
  • reception (open 24 hours)
  • elevator
  • safe available (in the room)
  • lounge
  • breakfast area
  • parking garage
  • parking approx. 250 metres
  • accommodation not suitable for disabled persons
  • wireless internet internet in public area (free of charge), in the room (free of charge)
  • bed linen included
  • bath towels included: extra change on request
  • sun terrace
  • supermarket (close to accommodation)
  • various shops (close to accommodation)
  • cleaning room 7 times a week
  • pets allowed (only small animals/dogs)
  • place in car park: (included in the package price)
  • christmas dinner: (included in the package price) from 24-12-2021 till 24-12-2021
  • wireless internet available in public area: (free of charge)
  • wireless internet available in the room: (free of charge)
  • baby cot: on request (free of charge)
Optional facilities
  • pets, excl. food: circa 25,00 € per piece per day (to be mentioned at reservation, to be paid at resort)
  • parking garage available: on request circa 18,00 € per piece per day (to be paid at resort)
Mandatory additional costs
  • tourist tax: for all guests with age up from 15 year circa 2,00 € per person per day (to be paid at resort, obligated)
Restaurant/bar
  • food establishment: restaurant, à-la-carte restaurant
  • drinking establishment: bar
Children
  • children's playing area
Spa facilities
  • spa with:, open from 07:00 till 20:00 o'clock, (surface area: about 1500 square metres) (free access): solarium (added costs), sauna, infra red cabin, turkish steam bath, hot tub, relax area, gym, massage (added costs), beauty treatments
  • yoga
Swimming pools
  • indoor swimming pool (length: 12 meter, width 8 meter)
  • public swimming pool approx. 300 metres
Sports facilities
  • tennis court
  • table tennis (free of charge)
  • bike rental service (added costs)

There may have been changes in Covid-19 services and facilities between the time of booking and upon departure. All measures are subject to change and therefore no rights can be derived from them.

Saalbach

 

Skiing in Saalbach, more accurately the Skicircus village, a famous traditional winter sports destination, offers endless ski and snowboard fun for its visitors. The lively village of Hinterglemm is located slightly higher up the mountain at the Glemmtal. Both villages are connected by the pistes as well as a ski bus service. The Skicircus offers a versatile ski area with a total of 270km of well-groomed slopes and no less than 70 cable cars and lifts; it’s one of the most varied ski areas in all of Austria.

You will find more than 50 restaurants when skiing in Saalbach, some of which are considered real local favourites. The cosy mountain huts also offer an excellent traditional culinary option. In these huts, while Glühwein is kept warm in a large pot on an open fire, you can sit back and try some traditional snacks.

 

Après-ski

Ski holidays in Saalbach are known for their long nights as well as their long skiing days. There are plenty of lively bars and night clubs where you can party until the early morning. If you are interested in more active après-ski, you can also head for the indoor swimming pool, the ice skating rink or the tennis and squash courts. And for those skiing in Saalbach who feel brave enough – you can even go paragliding over the Alps.

 

Ski Alpin ski pass

From this season, the Ski Alpin ski pass will now be included in your package to Saalbach. With this ski pass you will have access to 3 large ski areas: Skicircus Saalbach-Hinterglemm-Leogang-Fieberbrunn, Schmitten Zell am See and Kitzsteinhorn in Kaprun. With this ski pass, you can use more than 400 kilometres of slopes and more than 119 lifts.

The Skicircus alone has 270 kilometres of piste and is one of the largest ski areas in Austria. You can also ski in the family ski area Schmitten, where you will find various theme runs for children. Finally, you can still visit the Kitzsteinhorn in Kaprun. This is the only glacier in Salzburg and offers 100% snow certainty 365 days a year.

Saalbach

  • Extensive ski area
  • Nice mountain huts
  • Cos centre

Location and surroundings

in the centre
distance to airport salzburg approx. 86 kilometres
distance to train station zell am see approx. 20 kilometres
directly next to the ski piste.
distance to ski lift approx. 50 metres

Skicircus Saalbach-Hinterglemm-Leogang-Fieberbrunn

The ski area of Saalbach-Hinterglemm-Leogang-Fieberbrunn is one of the best resorts in Austria and is rightfully referred to as the Ski Circus. More than 200 km (124 ml) of pistes are sure to give you enough choice for a great holiday!

The keener, advanced skier can head to the Schattberg side. Here on the Northern side, a 4 kilometre (3 ml) tough black run forms a formidable challenge to those who dare to try it! However the Western side also offers plenty to push even the most experienced skiers and boarders.

The Ski Circus is still an area in development. Every year new lifts are being built. If you are a beginner then you should take the lift to the Seekar area situated at a higher altitude. Here you can practice on easier pistes and still enjoy the fantastic views.

This region also caters for snowboarders. Besides half pipes and a snow park in Saalbach there are also special snowboard pistes available. After skiing or snowboarding, the cosy ski huts are great places to meet your fellow holiday makers. Saalbach is a small, peaceful village. Hinterglemm on the other hand has a more extensive après-ski with lots of English pubs as well.

Travel information relating to the Coronavirus 

This information has been carefully compiled by Sunweb based on information provided by local authorities. Since  measures mentioned are subject to constant change, no rights can be derived from this and Sunweb accepts no liability for any damage resulting from the use of this information.

Regulations per destination

Important information regarding mandatory documentation
Yes
Read the FAQ page here
Distance in public areas (in metres)
No
Mouth mask
Yes
An FFP2 mouth mask is mandatory in all areas where a mouth mask is mandatory or recommended. An FFP2 mask is mandatory for everyone in the grocery store, bank, post office, public transport, pharmacy. In other stores, an FFP2 mask is not mandatory (but recommended) if you have been vaccinated / recovered from Covid-19. An FFP2 mask is also mandatory for everyone in the ski lift.
Max persons together outdoors
No
From 100 people, the rule applies that people must meet 1 of the 3 requirements (vaccinated, tested or recovered from Corona)
Allowed to share a room with someone outside your household?
Allowed
Curfew
Yes
00:00 AM to 05:00 AM
Restaurants
Open

The following rules apply to restaurant visits: Vaccinated / tested / restored rule (3-G). Obligation to register when picking up ordered food and drinks, mouth mask must be worn indoors.

In places where no or usually no seats are allocated (especially bars, clubs and discos), the operator must ensure that 75% of the capacity of the location (available space) is not exceeded.

Bars / Apres-ski
Open

The following rules apply to restaurant visits: Vaccinated / tested / restored rule (3-G). Obligation to register when picking up ordered food and drinks, mouth mask must be worn indoors.

In places where no or usually no seats are allocated (especially bars, clubs and discos), the operator must ensure that 75% of the capacity of the location (available space) is not exceeded.

Club/Nightlife
Open
Entry is only possible when you are vaccinated against Covid-19 or tested with a PCR Test.
Supermarkets and pharmacies
Open
From kl. 05.00 - midnight it is mandatory to use a normal mouth mask.
Activities, attractions & sights
Open
Theater, cinema, spa, thermal baths and saunas are open again. Access to cultural institutions such as museums, libraries and archives is permitted. Each visitor must have 10 m² available. The following applies to the visit: Wear a mouth mask in closed areas.
Events open air or indoor
Allowed

Events with 100 people or more must be registered with the district boards and events with 500 people or more require a permit. In addition, a preventive concept must be developed and implemented with a total of 100 participants and a COVID19 officer must be appointed.

The following applies to visitors:

For events with more than 100 participants, the 3-G rule applies.

Transfer
N/A
Public transport / taxi / skibus
Available
Obligated to wear a mouth mask.
Slopes
Open
Skilifts
Open
Visitors to the ski lifts must wear an FFP2 mask since September 15, 2021. Admission must be checked when tickets are sold. Visitors must always have valid proof with them and be able to show it in connection with random checks.
Ski rental
Closed
Ski lessons
No
Wellness
Open
Additional measures per ski region
No

Practical information

Capital:

The capital is Vienna.

Language:

The official language is German but English is widely spoken as well.

Time:

There is one hour time difference with the UK (GMT+1).

Money:

The official currency is the Euro.

Tipping:

It is customary in Austria to tip between 5% and 10% in bars and restaurants.

Food & Drink:

Austria is known for its Vienna Schnitzels and Glühwein. Tap water is safe for drinking.

Opening times shops:

Shops are usually open from Monday until Friday from 09.00 AM to 18.00 PM (some shops close during the afternoon). Most shops are closed on Sunday.

Travelling by car:

Snow chains are obligatory in the Alps. You need a toll permit for the motorways in Austria. You can buy the permit at the AA in the UK or in Austria at the major border crossings. The European Commission advises you to wear a safety reflector jacket in the event of a break down or accident. This vest can be purchased from the AA in the UK as well.

Voltage:

The voltage is 230 volt.

Mobile telephone:

UK mobile phones work in Austria as well.

Travel documents:

You need to be in the possession of a valid passport to travel to Austria.

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Flight information

Sunweb offers flights and transfers packages to this resort. You can select which airport you wish to travel from in the PRICES AND BOOKING tab above. It is possible to select different flight departure and arrival times in Step 2 of the booking process.

All Sunweb flights are booked with EasyJet. Hold luggage and ski equipment as luggage are NOT included in your package price. This can be added as an extra in Step 2 of the booking process. The price of luggage varies, as per Easyjets policies. All flight bookings include one cabin bag per person (maximum size of 56 x 45 x 25cm; including handles and wheels).

Please read more about the luggage rules and regulations on EasyJet’s website. When making a flights booking with Sunweb, you are also agreeing to EasyJet’s Terms and Conditions.

Transfers:

Return airport transfers are included in your package price when booking a flight package with Sunweb. These however can be removed in Step 2 of the booking steps if you would like to add in a hire car or seek an alternative travel arrangement. All transfers are shared transfers to and from your accommodation and the airport.

Due to the nature of shared transfers, there may be a wait time at the airport before your departure. This can be up to 1.5 hours. Please note that there will NOT be a Sunweb rep waiting for you at the airport as the transfer is managed by a partner. All information regarding the transfer (meeting point, departure times etc) will be explained on your travel documents that are sent to you 14 days before departure. The transfer will drop you off in the resort area; you may have not be dropped exactly outside your accommodation.

Departure from the UK:

Please ensure that you are not late and have checked in online before arriving at the airport. In addition to checking in online, you will have to enter your passport information. This is called API (advanced passenger information) and you will receive instructions from Sunweb after you have booked the holiday.

Arrival on Resort:

If you are planning on checking in late on your arrival day, it is almost always possible to get into your hotel or apartment. However, it is very important that this is arranged in advance. You will receive your travel documents two weeks before your departure, and this will include instructions on how to arrange your late arrival and collection of the key.

Please Note:

Once you agree to Sunweb’s Term’s and Conditions you are legally obliged to pay for the holiday and any cancellation fees that may apply.

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Lift pass, lessons and material

A Ski Alpin lift pass is included in the package.

3-day trip including 2-day lift pass

4-day trip including 2-day lift pass

5-day trip including 3-day lift pass

6-day trip including 4-day lift pass

7-day trip including 5-day lift pass

8-day trip including 6-day lift pass

In step 1 of the booking process, it indicates which days your lift pass is valid. If you want to use the ski lift on a different day then please make the adjustment in step 1 or write a comment in step 3 of the booking process. Our customer agents will be in contact with you directly confirm the adjustments. It is not possible to change the days of the lift pass once you have arrived at the destination.

If you wish to extend the lift pass, it can often be booked as an extra. The price for extending the lift pass can be found in step 1 of the booking process.

If you choose “no lift pass”, the discount can also be found in step 2 of the booking process.

Discounts

Children born on or after 01/01/2016 are entitled to a free lift pass. Children born between 01/01/2003 & 31/12/2015 will get a discount on their lift pass. These discounts will be detailed in step 2 of the booking process.

The discounts mentioned above are only valid when booking through Sunweb. At the destinations, other rates may apply.

Ski and snow board lessons can be booked in step 2 of the booking process. NOTE: Have you booked a short-stay? Unfortunately, you cannot book your lessons through us. You can arrange this yourself at the destination. When booking ski lessons, you will be asked to specify your level of experience: Beginners: Only choose beginners lessons if you have never skied before. Intermediate: If you are able to break and make turns, choose this level. Advanced: If you are able to ski but you would like to improve your technique, please choose this level.

When booking ski lessons, you will be asked to specify your level of experience:

Beginners:

Only choose beginners lessons if you have never skied before.

Intermediate:

If you are able to break and make turns, choose this level.

Advanced:

 If you are able to ski but you would like to improve your technique, please choose this level.

You can specify that you would like to include ski and snow board hire directly when booking. This can be done in step 2 of the booking process.

The following materials can be booked:

Bronze

This material is ideal for beginners and intermediate skiers and snowboarders. This material is particularly agile, so it makes turning and breaking easy. Parallel skiing is also possible with these skis.

Silver

This is ideal material for intermediate skiers and snowboarders. The material is agile, but also suitable to cut corners sharp. Even at high speeds these skis provide great performance.

Gold

These skis and snowboards are made of high quality material, and are perfect for experienced skiers. This comfortable material is suitable on all track types and snow conditions.

Diamond

These are high performance skis and snowboards with the latest technology, and are suitable for the most experienced skiers.

TIP:

Tell our rental partner your exact requirements (eg off piste skiing) so they can help you select the right material.

NOTE:

 A helmet is only  included in this package for children up to 11 years old. If you are older,  you can choose to bring your own, or rent one locally if available.

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