Here you will find all information about your safety during your holiday. Information about the current situation on your holiday destination with can be found on this page under the 'destination' tab.
There are no room types available
Due to Covid-19, different services and facilities may be offered at the time of booking than when your holiday starts. Since the mentioned services and facilities are subject to constant change, no rights can be derived from them.
Ellmau is a lively winter resort located at the foot of the Wilder Kaiser. There are plenty of excellent pistes as well as fine après ski options in the many bars in Ellmau. If you want to stay active off the pistes you can always head to the sports centre. Here you will find an indoor swimming pool, a heated outdoor pool, slides, various saunas and a beauty parlour. You can also test your ice skating skills in Elmau´s ice rink, hike on some of the 50 kilometers of hiking trails, experience the thrill of racing down an flood-lit sleighing track at night or venture into the snow tubing arena. There are also plenty of very good restaurants in Ellmau as well. There is a beautiful restaurant at the top of the Hartkaiserbahn where you can enjoy a meal and the stupendous panoramic views over the vast Wilder Kaiser region.
For the latest government travel advice and corona measures by destination, visit the government website. Please note: this information can change in the meantime, so we advise you to consult it regularly until shortly before departure.
The capital is Vienna.
The official language is German but English is widely spoken as well.
There is one hour time difference with the UK (GMT+1).
The official currency is the Euro.
It is customary in Austria to tip between 5% and 10% in bars and restaurants.
Food & Drink:
Austria is known for its Vienna Schnitzels and Glühwein. Tap water is safe for drinking.
Opening times shops:
Shops are usually open from Monday until Friday from 09.00 AM to 18.00 PM (some shops close during the afternoon). Most shops are closed on Sunday.
Travelling by car:
Snow chains are obligatory in the Alps. You need a toll permit for the motorways in Austria. You can buy the permit at the AA in the UK or in Austria at the major border crossings. The European Commission advises you to wear a safety reflector jacket in the event of a break down or accident. This vest can be purchased from the AA in the UK as well.
The voltage is 230 volt.
UK mobile phones work in Austria as well.
You need to be in the possession of a valid passport to travel to Austria.
You fly with easyJet or Jet2 to Innsbruck. This flight takes approximately 1 hour and 55 minutes. Meals and drinks are not included during the flight.
Departures from regional airports
Please note that with departure and/or arrival from a regional airport you may have a stopover on the outward and/or return journey.
In the booking steps it is possible to book a transfer. The average transfer time to Ellmau is approximately 1 hour and 30 minutes. For additional information about the transfer click here.
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A Wilder Kaiser-Brixental lift pass is included in the package.
3-day trip including 2-day lift pass
4-day trip including 2-day lift pass
5-day trip including 3-day lift pass
6-day trip including 4-day lift pass
7-day trip including 5-day lift pass
8-day trip including 6-day lift pass
In step 1 of the booking process, it is indicated which days the lift pass is valid for (eg Sunday to Friday). If you would like the ski pass to start on a different day than shown in the booking steps, you must contact our contact centre by telephone. The booking can then be adjusted.
On destination, it is not possible to change the lift pass start date to another day. An extension of the lift pass can often be booked for an extra surcharge; the price for this can be found in step 1 of the booking process. The discount for "no ski pass" can also be found in the booking process.
The ski pass for children born from 1/1/2016 is free. Children born between 1/1/2003 and 31/12/2015 receive a discount on the ski pass. You will find these discounts in step 2 of the booking process.
Deposit: You must pay the deposit of approximately € 2 on site. You will receive this amount back when you return your pass.
The above surcharges and discounts are only valid when booking through Sunweb. At the destinations, other rates may apply.
You can add lessons in step 2 of the booking steps.
Please Note: If you have booked a short-stay then it is not possible to book lessons through us. You can arrange this at the destination.
The ski lessons start on Sundays.
When selecting your lessons you will be asked for your level:
Beginners: Select beginners if you have never skied before.
Average: Can you already turn and break? Chose average lessons.
Advanced: Can you already ski well yet wish to improve your technique? Opt for advanced.
The following types of material can be booked:
This material is ideal for beginners and intermediate skiers and snowboarders. This material is particularly agile, so it makes turning and breaking easy. Parallel skiing is also possible with these skis.
This is ideal material for intermediate skiers and snowboarders. The material is agile, but also suitable to cut corners sharp. Even at high speeds these skis provide great performance.
These skis and snowboards are made of high quality material, and are perfect for experienced skiers. This comfortable material is suitable on all track types and snow conditions.
These are high performance skis and snowboards with the latest technology, and are suitable for the most experienced skiers.
TIP: Tell our rental partner your exact requirements (eg off piste skiing) so they can help you select the right material.
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