Here you can find the current information about travelling during COVID-19, including destination updates and what to expect this winter. 

Hotel Lenz

The child-friendly Hotel Lenz is located right on the slopes close to the busier centre. The hotel is bursting with atmosphere and tradition but also provides all the necessary comforts.

The rooms are stylishly furnished and provide the perfect base for a comfortable ski holiday. There is a children’s play room, a sauna, and a restaurant within the hotel. In restaurant Dorfwirt, the head chef guarantees a culinary experience providing both regional delicacies and international cuisine.

  • Family friendly
  • On the slopes
  • Spa

There are no room types available

Boardtype

Location and surroundings

There may have been changes in Covid-19 services and facilities between the time of booking and upon departure. All measures are subject to change and therefore no rights can be derived from them.

See

The resort of See is an affordable base for discovering the renowned luxury resort of Ischgl. The village is located at an altitude of approximately 1000 meters. At the valley station of the Medrigjoch-bahn you can find a sports shop, a ski rental shop and a ski school. A few evenings a week it is possible to ski "by night" on the flood-lit piste or jump on a luge on the illuminated luge track. There is also a snow park in See and hikers can use the trails set out in the valley and the forests on the mountain. For something completely different we can recommend the small theatre in the village that stages a weekly show during the high season. Après-ski in See is restricted to the hotels and at "Toni". The village of Ischgl is located 15 kilometers down the road, and is renowned for having wild après-ski nights. It can be reached easily with the ski bus (approx. € 1 per return).

Location and surroundings

Silvretta Skiregion

With approximately 210 km (130 ml) of pistes the ski area of Ischgl and Samnaun are paradise for both skiers and boarders. The area is also known as the Silvretta Skiregion, the cross border area comprising the Austrian resort of Ischgl and the Swiss resort of Samnaun. The majority of the 40 ski lifts (90%) and pistes are located on the Northern slopes at an altitude above the 2000 metre mark, thus guarantying a steady snowfall. For snowboarders Ischgl has a half pipe and a snow park called Boarders Paradise. The Silvretta cross country track is approximately 48 km (30 ml) long and it conveniently connects the ski villages of Ischgl and Galtür. If you want to take a break from skiing for a day, a visit to the car free Swiss village of Samnaun is well worth while. You can take advantage of the village being tax free and really enjoy your shopping here!

With a lift pass for this area you can ski at the fantastic ski resort of Ischgl with 210 km (130 ml) of interconnected pistes - Galtür (40 km / 25 ml piste), See (30 km / 20 ml piste) and Kappl (40 km / 25 ml piste). All these resorts can easily be reached with the ski bus service (approx. € 1,- per return).

Travel information relating to the Coronavirus 

This information has been carefully compiled by Sunweb based on information provided by local authorities. Since  measures mentioned are subject to constant change, no rights can be derived from this and Sunweb accepts no liability for any damage resulting from the use of this information.

Regulations per destination

Distance in public areas (in metres)
Yes
1 metre
Mouth mask
Yes
Certified FFP2 masks are mandatory to wear in: banks, shops, public transport, taxis, chairlifts and in all medical facilities. Also everywhere where 2 metres in distance is not achievable. The above obligation does not apply to children under 6 years of age and persons with certain illnesses, such as asthma. For children between 6 and 14 years old, a "normal" mouth mask is sufficient. In shops a ‘normal’ mouth mask is also sufficient for adults.
Required documentation before arrival
Yes

Requires negative PCR test no older than 72 hours or an antigen test (no older than 48 hours). You can also travel if you have received your first vaccination 22 days ago or longer, you are fully vaccinated, or with an recovery clearance to prove you had Covid-19 in the last 6 months. The test can also be taken in Austria within 24 hours of arrival. Or proof of vaccination with the official document - available from July 1. Registration is mandatory before starting your trip to Austria ("Pre-Travel-Clearance"). Proof of registration must be available digitally or printed out during an inspection.

https://www.oesterreich.gv.at/themen/coronavirus_in_oesterreich/pre-travel-clearance.html

Covid test on destination at arrival
Depends
If you are unable to take a test before departure, you must do so within 24 hours upon arrival in Austria.
Required documentation on destination to return home (measure destination)
N/A
Required documentation on destination to return home (measure home country)
Yes
As a traveler (aged 13 or older), you must present a negative NAAT (PCR) test result of up to 24 hours old when boarding the plane. If you do not have this, you must be in possession of a negative NAAT (PCR) test that is maximum 72 hours old upon arrival in the UK, and you must be in possession of a negative rapid test of maximum 24 hours old when boarding.
Quarantaine after arrival on destination
No
Max persons together outdoors
Yes
Max. 16 persons
Allowed to share a room with someone outside your household?
Allowed
Curfew
No
Restaurants
Open
Entrance is only allowed with a negative COVID-19 test, certificate of vaccination or passed COVID-19 illness. In the restaurants: Indoor max. 8 persons and max 16 persons outside may share a table, with a minimum of 1 metres distance. Opening-hours: 05 am - midnight.
Bars / Apres-ski
Open
Registration is obligatory. Entrance is only allowed with a negative COVID-19 test, certificate of vaccination or passed COVID-19 illness. Opening-hours: 05 am - midnight.
Club/Nightlife
Open
Entry is only possible when you are vaccinated against Covid-19 or tested with a PCR Test.
Supermarkets and pharmacies
Open
Open until 19:00 pm, obligated to wear FFP2 mouth mask. In different stores like grocery or also public transportations, FFP2 mouth mask are obligatory.
Activities, attractions & sights
Open
Theater, cinema, spas, thermal baths and saunas are open again from 19 May with 2 metres distance. In addition, you must register and be able to show a negative test result, and be wearing FFP2 mouth mask.
Events open air or indoor
Allowed
Requirements for events and trade fairs. Entrance is only allowed with a negative COVID-19-test, certificate of vaccination or passed COVID-19 illness. • With assigned seats: indoor max. 1,500 people, outdoor max. 3,000. • Without assigned seats: indoor and outdoor max. 50 people. • Maximum utilization must not exceed 75%. • Leave a minimum distance of 1 mettre or a seat between them. • Registration is mandatory for stays longer than 15 minutes. • Compulsory entry tests. • Food is only served seated (therefore no weddings).
Transfer
Available
Public transport / taxi / skibus
Available
Obligated to wear a mouth mask.
Slopes
Closed
Skilifts
Open
Ski rental
Closed
Ski lessons
No
Wellness
Open
Additional measures per ski region
No
Good to know
Yes
Increased restrictions for international travel, due to identification of a new variant of the virus Covid-19. The rules differ between England, Scotland, Wales and Northern Ireland. Please visit GOV.UK for more information.

Practical information

Capital:

The capital is Vienna.

Language:

The official language is German but English is widely spoken as well.

Time:

There is one hour time difference with the UK (GMT+1).

Money:

The official currency is the Euro.

Tipping:

It is customary in Austria to tip between 5% and 10% in bars and restaurants.

Food & Drink:

Austria is known for its Vienna Schnitzels and Glühwein. Tap water is safe for drinking.

Opening times shops:

Shops are usually open from Monday until Friday from 09.00 AM to 18.00 PM (some shops close during the afternoon). Most shops are closed on Sunday.

Travelling by car:

Snow chains are obligatory in the Alps. You need a toll permit for the motorways in Austria. You can buy the permit at the AA in the UK or in Austria at the major border crossings. The European Commission advises you to wear a safety reflector jacket in the event of a break down or accident. This vest can be purchased from the AA in the UK as well.

Voltage:

The voltage is 230 volt.

Mobile telephone:

UK mobile phones work in Austria as well.

Travel documents:

You need to be in the possession of a valid passport to travel to Austria.

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Flight information

Flight packages are not available for this destination/resort. Please see the prices for self-drive packages (including lift passes) on the Prices and Booking tab on the yellow menu above.

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Lift pass, lessons and material

In step 1 of the booking process, it is indicated which days the lift pass is valid for (eg Sunday to Friday). If you would like the ski pass to start on a different day than shown in the booking steps, you must contact our contact centre by telephone. The booking can then be adjusted.

On destination, it is not possible to change the lift pass start date to another day. An extension of the lift pass can often be booked for an extra surcharge; the price for this can be found in step 1 of the booking process. The discount for "no ski pass" can also be found in the booking process.

Discounts:

The ski pass for children up to 8 years is free. Children from 8 to 16 years old receive a discount. You will find these discounts in the calculation of your travel sum.

Deposit:

You must pay the deposit of approximately € 5 on site. You will receive this amount back when you return your pass.

ID is required when collecting the ski pass.

The above surcharges and discounts are only valid when booking through Sunweb. At the destinations, other rates may apply.

The lessons cannot be booked in advance. You can arrange this yourself on location.
The ski and snowboard equipment cannot be booked in advance. You can arrange this yourself on location.

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