Here you can find the current information about travelling during COVID-19, including destination updates and what to expect this winter. 

Hotel Lenz

The child-friendly Hotel Lenz is located right on the slopes close to the busier centre. The hotel is bursting with atmosphere and tradition but also provides all the necessary comforts.

The rooms are stylishly furnished and provide the perfect base for a comfortable ski holiday. There is a children’s play room, a sauna, and a restaurant within the hotel. In restaurant Dorfwirt, the head chef guarantees a culinary experience providing both regional delicacies and international cuisine.

  • Family friendly
  • On the slopes
  • Spa

There are no room types available

Boardtype

Location and surroundings

There may have been changes in Covid-19 services and facilities between the time of booking and upon departure. All measures are subject to change and therefore no rights can be derived from them.

See

The resort of See is an affordable base for discovering the renowned luxury resort of Ischgl. The village is located at an altitude of approximately 1000 meters. At the valley station of the Medrigjoch-bahn you can find a sports shop, a ski rental shop and a ski school. A few evenings a week it is possible to ski "by night" on the flood-lit piste or jump on a luge on the illuminated luge track. There is also a snow park in See and hikers can use the trails set out in the valley and the forests on the mountain. For something completely different we can recommend the small theatre in the village that stages a weekly show during the high season. Après-ski in See is restricted to the hotels and at "Toni". The village of Ischgl is located 15 kilometers down the road, and is renowned for having wild après-ski nights. It can be reached easily with the ski bus (approx. € 1 per return).

Location and surroundings

Silvretta Skiregion

With approximately 210 km (130 ml) of pistes the ski area of Ischgl and Samnaun are paradise for both skiers and boarders. The area is also known as the Silvretta Skiregion, the cross border area comprising the Austrian resort of Ischgl and the Swiss resort of Samnaun. The majority of the 40 ski lifts (90%) and pistes are located on the Northern slopes at an altitude above the 2000 metre mark, thus guarantying a steady snowfall. For snowboarders Ischgl has a half pipe and a snow park called Boarders Paradise. The Silvretta cross country track is approximately 48 km (30 ml) long and it conveniently connects the ski villages of Ischgl and Galtür. If you want to take a break from skiing for a day, a visit to the car free Swiss village of Samnaun is well worth while. You can take advantage of the village being tax free and really enjoy your shopping here!

With a lift pass for this area you can ski at the fantastic ski resort of Ischgl with 210 km (130 ml) of interconnected pistes - Galtür (40 km / 25 ml piste), See (30 km / 20 ml piste) and Kappl (40 km / 25 ml piste). All these resorts can easily be reached with the ski bus service (approx. € 1,- per return).

Travel information relating to the Coronavirus 

This information has been carefully compiled by Sunweb based on information provided by local authorities. Since  measures mentioned are subject to constant change, no rights can be derived from this and Sunweb accepts no liability for any damage resulting from the use of this information.

Regulations per destination

Lockdown
Varies

The lockdown in Austria ended differently in the different provinces:

- Tirol/ Vorarlberg: hospitality and hotels opened since 12th of December.

- Salzburg/ Styria  /Carinthia: hospitality and hotels allowed to open from the 17th of December.

Important information regarding mandatory documentation
Yes
Read the FAQ page here
Distance in public areas (in metres)
No
Mouth mask
Yes
FFP2 mouth mask is mandatory everywhere. FFP2 mouth mask is also mandatory in the ski lift for everyone from 14 years old.
Max persons together outdoors
Yes
For gatherings of more than 25 people, you need one of the following: - A proof of recovery from Covid-19, which is not older than 180 days. - Proof of complete vaccination, which is at least 22 days and a maximum of 360 days old (this will be 270 days from 6 December). - Or a combination of proof of recovery + a dose of vaccination not older than 270 days. Note: A single injection of the Johnson & Johnson vaccine is only valid until January 3, after which a second injection will be required.
Allowed to share a room with someone outside your household?
Allowed
Curfew
N / A
Restaurants
Open

Closes at 10 pm. Right now, the 2G rule applies. This means that a negative PCR test is no longer valid for entry. To enter, you must have one of the following:

- A proof of recovery from Covid-19, which is not older than 180 days.

- Proof of complete vaccination, which is at least 22 days and a maximum of 360 days old (this will be 270 days from 6 December).

- Or a combination of proof of recovery + a dose of vaccination not older than 270 days.

Note: A single injection of the Johnson & Johnson vaccine is only valid until January 3, after which a second injection will be required.

Bars / Apres-ski
Open

Closes at 11 pm. Right now, the 2G rule applies. This means that a negative PCR test is no longer valid for entry. To enter, you must have one of the following:

- A proof of recovery from Covid-19, which is not older than 180 days.

- Proof of complete vaccination, which is at least 22 days and a maximum of 360 days old (this will be 270 days from 6 December).

- Or a combination of proof of recovery + a dose of vaccination not older than 270 days.

Note: A single injection of the Johnson & Johnson vaccine is only valid until January 3, after which a second injection will be required.

Club/Nightlife
Closed
Supermarkets and pharmacies
Open
Activities, attractions & sights
Open

Right now, the 2G rule applies. This means that a negative PCR test is no longer valid for entry. To enter, you must have one of the following:

- A proof of recovery from Covid-19, which is not older than 180 days.

- Proof of complete vaccination, which is at least 22 days and a maximum of 360 days old (this will be 270 days from 6 December).

- Or a combination of proof of recovery + a dose of vaccination not older than 270 days.

Note: A single injection of the Johnson & Johnson vaccine is only valid until January 3, after which a second injection will be required.

Events open air or indoor
Allowed

Right now, the 2G rule applies. This means that a negative PCR test is no longer valid for entry. To enter, you must have one of the following:

- A proof of recovery from Covid-19, which is not older than 180 days.

- Proof of complete vaccination, which is at least 22 days and a maximum of 360 days old (this will be 270 days from 6 December).

- Or a combination of proof of recovery + a dose of vaccination not older than 270 days.

Note: A single injection of the Johnson & Johnson vaccine is only valid until January 3, after which a second injection will be required.

Transfer
N/A
Public transport / taxi / skibus
Available
Obligated to wear a mouth mask.
Slopes
Open
Skilifts
Open

You need one of the following (from 12 years old):

- A proof of recovery from Covid-19, which is not older than 180 days.

- Proof of complete vaccination, which is at least 22 days and a maximum of 360 days old (this will be 270 days from 6 December).

- Or a combination of proof of recovery + a dose of vaccination not older than 270 days.

Note: A single injection of the Johnson & Johnson vaccine is only valid until January 3, after which a second injection will be required.

Ski rental
Yes
Ski lessons
Yes
Wellness
Open
Additional measures per ski region
No
Good to know
The 2G rule also applies for entrance to all accommodations

Practical information

Capital:

The capital is Vienna.

Language:

The official language is German but English is widely spoken as well.

Time:

There is one hour time difference with the UK (GMT+1).

Money:

The official currency is the Euro.

Tipping:

It is customary in Austria to tip between 5% and 10% in bars and restaurants.

Food & Drink:

Austria is known for its Vienna Schnitzels and Glühwein. Tap water is safe for drinking.

Opening times shops:

Shops are usually open from Monday until Friday from 09.00 AM to 18.00 PM (some shops close during the afternoon). Most shops are closed on Sunday.

Travelling by car:

Snow chains are obligatory in the Alps. You need a toll permit for the motorways in Austria. You can buy the permit at the AA in the UK or in Austria at the major border crossings. The European Commission advises you to wear a safety reflector jacket in the event of a break down or accident. This vest can be purchased from the AA in the UK as well.

Voltage:

The voltage is 230 volt.

Mobile telephone:

UK mobile phones work in Austria as well.

Travel documents:

You need to be in the possession of a valid passport to travel to Austria.

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Flight information

You fly with easyJet or Jet2 to Innsbruck. This flight takes approximately 1 hour and 55 minutes. Meals and drinks are not included during the flight.

 

Departures from regional airports

Please note that with departure and/or arrival from a regional airport you may have a stopover on the outward and/or return journey.

 

Transfer

The transfer is included in the tour price. The average transfer time to See is approximately 1 hour and 30 minutes. You are allowed to bring the following standard luggage: 1 bag/suitcase per person & 1 ski/snowboard bag per person. Other extra luggage is always on request.

In step 2 of the booking you can also choose "no transfer". You will receive a discount for this. You can see the amount of the discount in step 2 of the booking. For additional information about the transfer click here.

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Lift pass, lessons and material

In step 1 of the booking process, it is indicated which days the lift pass is valid for (eg Sunday to Friday). If you would like the ski pass to start on a different day than shown in the booking steps, you must contact our contact centre by telephone. The booking can then be adjusted.

On destination, it is not possible to change the lift pass start date to another day. An extension of the lift pass can often be booked for an extra surcharge; the price for this can be found in step 1 of the booking process. The discount for "no ski pass" can also be found in the booking process.

Discounts:

The ski pass for children up to 8 years is free. Children from 8 to 16 years old receive a discount. You will find these discounts in the calculation of your travel sum.

Deposit:

You must pay the deposit of approximately € 5 on site. You will receive this amount back when you return your pass.

ID is required when collecting the ski pass.

The above surcharges and discounts are only valid when booking through Sunweb. At the destinations, other rates may apply.

The lessons cannot be booked in advance. You can arrange this yourself on location.
The ski and snowboard equipment cannot be booked in advance. You can arrange this yourself on location.

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