Here you will find all information about your safety during your holiday. Information about the current situation on your holiday destination with can be found on this page under the 'destination' tab.
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Due to Covid-19, different services and facilities may be offered at the time of booking than when your holiday starts. Since the mentioned services and facilities are subject to constant change, no rights can be derived from them.
For the latest government travel advice and corona measures by destination, visit the government website. Please note: this information can change in the meantime, so we advise you to consult it regularly until shortly before departure.
Capital:
The capital is Vienna.
Language:
The official language is German but English is widely spoken as well.
Time:
There is one hour time difference with the UK (GMT+1).
Money:
The official currency is the Euro.
Tipping:
It is customary in Austria to tip between 5% and 10% in bars and restaurants.
Food & Drink:
Austria is known for its Vienna Schnitzels and Glühwein. Tap water is safe for drinking.
Opening times shops:
Shops are usually open from Monday until Friday from 09.00 AM to 18.00 PM (some shops close during the afternoon). Most shops are closed on Sunday.
Travelling by car:
Snow chains are obligatory in the Alps. You need a toll permit for the motorways in Austria. You can buy the permit at the AA in the UK or in Austria at the major border crossings. The European Commission advises you to wear a safety reflector jacket in the event of a break down or accident. This vest can be purchased from the AA in the UK as well.
Voltage:
The voltage is 230 volt.
Mobile telephone:
UK mobile phones work in Austria as well.
Travel documents:
You need to be in the possession of a valid passport to travel to Austria.
Guest review guidelines
To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than up to 36 months.
Only a customer who has booked through Sunweb Group and stayed at the property in question can write a review. We invite these customers after they return home from their holiday via e-mail to write a review. If a customer wants to post a review anonymous, details are checked (like booking number, booking data) and known at Sunweb Group.
Whether negative or positive, we'll post every comment in full, as quickly as possible, after being moderated to comply with Sunweb Group guidelines.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on brands of the Sunweb Group relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be related to the accommodation. The most helpful contributions are detailed and help others make better decisions. Please don’t include political, ethical, or religious commentary. Promotional content will be removed.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours.
Respect the privacy of others. Sunweb group will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Sunweb Group customers. Sunweb Group does not accept responsibility or liability for any reviews or responses.
Children born after 01-01-2015 get a free lift pass. Children born between 01-01-2002 and 31-12-2014 will get a discount on their lift pass. The discounts can be found in the calculated fare in step 3 of the booking process.
Above mentioned discounts and deposits are only valid when booking through Sunweb. At the destination other rates may apply.
In the booking process it is indicated for which days the lift pass is valid. If you want to use the ski lift on a different day than indicated in the booking process, please contact our contact centre by telephone. It is not possible to change the days of the lift pass once you have arrived at the destination. If you wish to extend the lift pass, it can often be booked as an extra. The price for extending the lift pass can be found in the booking. If you choose “no lift pass”, the discount can also be found in the booking process.
Ski lessons adults
5 days - 4 hours per day approximately € 165.00 *
Skiles children
5 days to 4 hours per day approximately € 165.00 *
snowboard adults
3 days - 2 hours per day approximately € 135.00 *
* Prices are indicative and subject to change
Equipment hire adults
6/7 days skis, boots and poles around € 118.00 *
6/7 days skis and poles around € 68.00 *
Snowboard Rental adults
6/7 days snowboard and boots around € 188.00 *
6/7 days snowboard approximately € 138.00 *
Equipment hire children (up to 160 cm)
6/7 days skis, boots and poles approximately € 60.00 *
6/7 days snowboard and boots approximately € 90.00 *
Equipment hire children (up to 110 cm)
6/7 days skis, boots and poles approximately € 50.00 *
* Prices are indicative and subject to change
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