No snow? No worries!
We promise you a snow-filled break in the Alps if you book before 14 October 2019!
There is nothing more upsetting than having your ski holiday fall apart due to a lack of snow. At Sunweb, our unique Ski Guarantee is valid for all bookings made before 14 October 2019. If you book early, we will do everything to make your that you do get the holiday that you deserve. This is one of the many benefits of booking your ski holiday early this season.
If there isn't enough snow at the resort you are going to, you can re-book or cancel your holiday free of charge.
Benefits of Ski Guarantee
Ski Guarantee frequently asked questions
If you have already booked but would still like to take advantage of Ski Guarantee then you still might be eligible. Read below to find out how to apply.
How do I apply for Ski Guarantee?
You will need to fill in the Ski Guarantee Form. Once submitted, it will be sent to our Sunweb team who will handle your request. Please make sure you booked the holidaybefore14 October 2019.
When should I apply for Ski Guarantee?
You should apply no longer than 5 days before your holiday begins, if you booked before 14 October 2019 and if your holiday falls between 21/12/2019 and 22/3/2020.
When do I get a response to my request?
We will contact you 3 days before your holiday begins to discuss a plan of action, if you booked before 14 October 2019.
Am I eligible for Ski Guarantee?
Every situation is different. Please read our Terms & Conditions and fill in the form if you believe you are eligible.
Think you are eligible? Submit a Ski Guarantee Form.
You can also take a look at our Ski Guarantee Reports page to see the latest conditions in the mountains.
Terms & conditions
- The highest point of your destination is at a minimum altitude of at least 2000m
- If less than 1/3 of the lifts are open 4 days before your departure date
- You booked the holiday before 14 October and if the holiday falls between 21/12/2019 and 22/3/2020
Ski Guarantee does not apply if:
- Ski Guarantee does not apply to flights that have already been booked for the holiday
- You booked the holiday after 14 October 2019 or if the holiday does not fall between 21/12/2019 and 22/3/2020
- Ski holidays that have been booked through our group travel department.
View Snow Reports