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There may have been changes in Covid-19 services and facilities between the time of booking and upon departure. All measures are subject to change and therefore no rights can be derived from them.
Ortisei is one of the livelier and certainly the most famous ski resort in the Val Gardena ski area. There is a pedestrianized shopping area with many restaurants, cafes and shops. There is also a number of après-ski bars and there is even a nightclub. If you want to discover more of the area, you can catch the (regular) bus to Santa Cristina and Selva.
Snowboarders will enjoy the 'The Seceda' which has a half pipe and a fun park. Cross-country skiers of all levels can enjoy themselves in Ortisei with all the beautiful trails that can be found on the Alpe di Siusi. After an active day on the slopes there is a number of activities, in the village, such as swimming, tobogganing, tennis and bowling. You can also visit the ice rink or the gym. See you in Ortisei!
Italy only accepts tourists with a negative PCR test, taken 48h before travel (from 2 years old). Even if you have already been vaccinated. They are waiting for the official green EU vaccination passport. When this is ready you can also enter the country with it.
All travelers traveling to Italy must complete this form (Passenger Locator Form) .
Travelers to Sardinia must also fill in this form from 28/5.
The capital is Rome.
The official language is Italian.
There is a time difference of +1hour.
The official currency in Italy is the euro.
The voltage is 230 volts.
You must be in possession of a valid passport or valid proof of identity.
Talk on the phone:
A British mobile phone also works in Italy. To call to Italy from the UK, first dial the country code 0039 and then the area code without zero and then the subscriber number. The country code 0044 is from Italy to the UK.
The national emergency number is 112.
Traveling by car:
The national roads are well passable. Pas Piccolo San Bernardo is closed throughout the winter season (November to June).
Keep in mind that the highways require a toll. If you travel via the Austrian motorways, you must be in possession of a toll sticker. For some motorways, tunnels and roads in Austria there is no vignette requirement, but a separate toll must be paid, such as the A13 from Innsbruck-Süd to the Italian border.
There is no general obligation in Italy for winter tyres. Winter equipment (chains or winter tyres) may be mandatory on mountain roads. This is indicated with a traffic sign. Not using winter tires in winter conditions can lead to (joint) liability in the event of accidents and also have criminal consequences. In Austria and Germany, winter tires are required in winter conditions.
In case of breakdown or an accident, it is mandatory that all road users wear a reflective vest.
If you travel via France:
Please note: in some cities it is mandatory to have an environmental sticker from 1 July 2017. If you drive over the Paris ring road, the Boulevard Périphérique, you will also need an environmental sticker in many cases. The vignette can not be obtained along the way, but can only be ordered online. The French police advise to print out the application form and the confirmation and to take it with you if the vignette is not delivered in time by post. The order form can be found on this website: https://www.certificat-air.gouv.fr/en/demande-ext/cgu
Future environmental zones can be found on this website: http://en.france.fr/nl/tips/milieuzones-france-ecovignet-credit
Food and drink:
Italy is known for pizzas, pastas and risottos. It is not recommended to drink tap water.
It is customary in Italy to give a tip of around 10% in bars, restaurants and hotels.
In general, the shops are closed between 13.00 and 16.00. This is the siesta. After 16.00 hours the shops will open again until about 19.00 hours.
In Italy, a ski helmet is mandatory for children up to and including 14 years of age. A ski helmet is recommended for adults. In a ski class, wearing a helmet is often required.
In Italy you are generally required to wear a swimming cap in swimming pools. This is for both public swimming pools and swimming pools that belong to hotels.
Sunweb offers flights and transfers packages to this resort. You can select which airport you wish to travel from in the PRICES AND BOOKING tab above. It is possible to select different flight departure and arrival times in Step 2 of the booking process.
All Sunweb flights are booked with EasyJet. Hold luggage and ski equipment as luggage are NOT included in your package price. This can be added as an extra in Step 2 of the booking process. The price of luggage varies, as per Easyjets policies. All flight bookings include one cabin bag per person (maximum size of 56 x 45 x 25cm; including handles and wheels).
Please read more about the luggage rules and regulations on EasyJet’s website. When making a flights booking with Sunweb, you are also agreeing to EasyJet’s Terms and Conditions.
Return airport transfers are included in your package price when booking a flight package with Sunweb. These however can be removed in Step 2 of the booking steps if you would like to add in a hire car or seek an alternative travel arrangement. All transfers are shared transfers to and from your accommodation and the airport.
Due to the nature of shared transfers, there may be a wait time at the airport before your departure. This can be up to 1.5 hours. Please note that there will NOT be a Sunweb rep waiting for you at the airport as the transfer is managed by a partner. All information regarding the transfer (meeting point, departure times etc) will be explained on your travel documents that are sent to you 14 days before departure. The transfer will drop you off in the resort area; you may have not be dropped exactly outside your accommodation.
Departure from the UK:
Please ensure that you are not late and have checked in online before arriving at the airport. In addition to checking in online, you will have to enter your passport information. This is called API (advanced passenger information) and you will receive instructions from Sunweb after you have booked the holiday.
Arrival on Resort:
If you are planning on checking in late on your arrival day, it is almost always possible to get into your hotel or apartment. However, it is very important that this is arranged in advance. You will receive your travel documents two weeks before your departure, and this will include instructions on how to arrange your late arrival and collection of the key.
Once you agree to Sunweb’s Term’s and Conditions you are legally obliged to pay for the holiday and any cancellation fees that may apply.
In step 2 of the booking process it is indicated for which days the lift pass is valid. If you want to use the ski lift on a different day than indicated in step 2 of the booking process, please contact our contact centre by telephone. It is not possible to change the days of the lift pass once you have arrived at the destination. If you wish to extend the lift pass, it can often be booked as an extra. The price for extending the lift pass can be found in step 2 of the booking. If you choose “no lift pass”, the discount can also be found in step 2 of the booking process.
The lift pass for children born on or after 9-12-2013 is free on display of an ID card. Children born between 11-12-2005 and 10-12-2013 and seniors born before 9-12-1956 receive discounts on the lift pass. These discounts will be automatically calculated into the package price.
The above fees and discounts are valid only when booking with Sunweb. Other rates are used at the resort.
A helmet for children and adults is not included in the rental of ski and/or snowboard equipment.
For children from 3 to 7 years old it is mandatory to wear a helmet. You can purchase these yourself or rent them on the spot.
The following types of material can be booked:Bronze
This material is ideal for beginners and intermediate skiers and snowboarders. This material is particularly agile, so it makes turning and breaking easy. Parallel skiing is also possible with these skis.
This is ideal material for intermediate skiers and snowboarders. The material is agile, but also suitable to cut corners sharp. Even at high speeds these skis provide great performance.
These skis and snowboards are made of high quality material, and are perfect for experienced skiers. This comfortable material is suitable on all track types and snow conditions.
These are high performance skis and snowboards with the latest technology, and are suitable for the most experienced skiers.
TIP: Tell our rental partner your exact requirements (eg off piste skiing) so they can help you select the right material.
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