Here you can find the current information about travelling during COVID-19, including destination updates and what to expect this winter.
There may have been changes in Covid-19 services and facilities between the time of booking and upon departure. All measures are subject to change and therefore no rights can be derived from them.
This information has been carefully compiled by Sunweb based on information provided by the local authorities. Since the measures mentioned are subject to constant change, no rights can be derived from this and Sunweb accepts no liability for any damage resulting from the use of this information.
It is mandatory for all passengers to fill in a passenger location form 48 hours before arriving/returning to the UK. The form can be found here.
When you enter France you need to fill in a “Declaration sur l'honneur”.
Capital:
The capital of France is Paris
Time:
France is one hour ahead of the UK (GMT+1).
Language:
The official language is French.
Money:
The euro (€) is the official currency of France
Emergency number:
The local emergency number is 112.
Service charge (tip) in restaurants and bars :
It is not likely that the service charger will be added to the bill automatically. If you are pleased with the service you can round off or leave a tip of 10%.
Power:
The voltage is 220 and the socket is different compared to the general UK sockets. You can buy an European adapter in most airports and supermarkets.
Mobile:
A UK mobile phone should work in France. The setup for this may differ per provider, so it is best to inquire about this before hand.
Safety on the slopes:
In France, wearing a helmet is not mandatory but recommended (especially for children). In ski classes (for all ages), it is often compulsory.
Travel documents:
You must be in possession of a valid passport in order to travel to France.
Food and Drinks:
Cheese, croissants, baguettes and wine! It is possible to drink tap water.
Opening hours:
As a general rule, the shops are open on Monday/Friday from 09:00 to 19:00. However, some shops may close over lunchtime. On Sunday and Monday, a selection of shops are closed. Some supermarkets are open on Sunday mornings.
Public Holidays:
Christmas Day: 25 December, 2014 (Thursday)
Boxing Day: 26 December, 2014 (Friday)
New Year’s Day: 1 January, 2015 (Thursday)
Good Friday: 3 April, 2015
Easter Sunday: 5 April, 2015
Easter Monday: 6 April, 2015
Travelling by car:
Most motorways in France require you to pay a toll fee. The Pas Piccolo San Bernardo is closed the whole winter (November - June). Always check the locat weather reports before departing.
In some cities and towns it is obligaroty to have a "environmentsl sticker". It is not possible to buy these stickers en route. You will have to order them online before you leave home. French authorities advise you to print out the form and the confirmation of the sticker if it does not arrive at your home in time. You can find the form on:
https://www.certificat-air.gouv.fr/en/demande-ext/cgu
In the booking steps it is indicated for which days the lift pass is valid. If you want to use the ski lift on a different day than indicated in the booking process, please contact our contact centre by telephone. It is not possible to change the days of the lift pass once you have arrived at the destination. If you wish to extend the lift pass, it can often be booked as an extra. The price for extending the lift pass can be found in the booking. If you choose “no lift pass”, the discount can also be found in the booking process.
Discounts:
The lift pass for children up to age 4 and senior citizens from 75 years is free. If you are entitled to the free lift pass, choose 'no lift pass' when booking. The free ski pass and discounted lift passes can be picked up at the resort upon presentation of your ID.
Deposit:
On site you pay a deposit of € 1, - for the hands-free lift pass.
Lift pass action:
With the Eskimo lift pass you can ski for 1 day in Aussois, 1 day in La Norma and 1 day in Valfréjus (total 300 km of piste). These areas are not connected, but you can access them with the ski bus. The ski bus fare to these destinations is included with the lift pass.
The above fees and discounts are valid when booking with Sunweb. Other rates are used at the resort.
Ski and snowboard rental can be specified immediately upon booking.
When you book Gold or Diamond ski equipment you can exchange it once a week for free, for snowboard equipment or freeride skis (unavailable on weekends).
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