Here you will find all information about your safety during your holiday. Information about the current situation on your holiday destination with can be found on this page under the 'destination' tab.
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Due to Covid-19, different services and facilities may be offered at the time of booking than when your holiday starts. Since the mentioned services and facilities are subject to constant change, no rights can be derived from them.
For the latest government travel advice and corona measures by destination, visit the government website. Please note: this information can change in the meantime, so we advise you to consult it regularly until shortly before departure.
The capital of France is Paris
France is one hour ahead of the UK (GMT+1).
The official language is French.
The euro (€) is the official currency of France
The local emergency number is 112.
Service charge (tip) in restaurants and bars :
It is not likely that the service charger will be added to the bill automatically. If you are pleased with the service you can round off or leave a tip of 10%.
The voltage is 220 and the socket is different compared to the general UK sockets. You can buy an European adapter in most airports and supermarkets.
A UK mobile phone should work in France. The setup for this may differ per provider, so it is best to inquire about this before hand.
Safety on the slopes:
In France, wearing a helmet is not mandatory but recommended (especially for children). In ski classes (for all ages), it is often compulsory.
You must be in possession of a valid passport in order to travel to France.
Food and Drinks:
Cheese, croissants, baguettes and wine! It is possible to drink tap water.
As a general rule, the shops are open on Monday/Friday from 09:00 to 19:00. However, some shops may close over lunchtime. On Sunday and Monday, a selection of shops are closed. Some supermarkets are open on Sunday mornings.
Christmas Day: 25 December, 2014 (Thursday)
Boxing Day: 26 December, 2014 (Friday)
New Year’s Day: 1 January, 2015 (Thursday)
Good Friday: 3 April, 2015
Easter Sunday: 5 April, 2015
Easter Monday: 6 April, 2015
Travelling by car:
Most motorways in France require you to pay a toll fee. The Pas Piccolo San Bernardo is closed the whole winter (November - June). Always check the locat weather reports before departing.
In some cities and towns it is obligaroty to have a "environmentsl sticker". It is not possible to buy these stickers en route. You will have to order them online before you leave home. French authorities advise you to print out the form and the confirmation of the sticker if it does not arrive at your home in time. You can find the form on:
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Guest review guidelines
To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than up to 36 months.
Only a customer who has booked through Sunweb Group and stayed at the property in question can write a review. We invite these customers after they return home from their holiday via e-mail to write a review. If a customer wants to post a review anonymous, details are checked (like booking number, booking data) and known at Sunweb Group.
Whether negative or positive, we'll post every comment in full, as quickly as possible, after being moderated to comply with Sunweb Group guidelines.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on brands of the Sunweb Group relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be related to the accommodation. The most helpful contributions are detailed and help others make better decisions. Please don’t include political, ethical, or religious commentary. Promotional content will be removed.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours.
Respect the privacy of others. Sunweb group will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Sunweb Group customers. Sunweb Group does not accept responsibility or liability for any reviews or responses.
When you book it is indicated for which days the lift pass is valid (eg Sunday to Friday). If you want to have the lift pass start on a different day than indicated in the booking steps, you must contact our contact center by telephone. The booking can then be adjusted. It is not possible to change the lift pass to another day on site. An extension of the lift pass can often be added; the price for this can be found in the further steps of the booking process. The discount for “no lift pass” can also be found in the booking process.
The lift pass for children up to and including 4 years, and for seniors from 75 years, is free of charge. Children aged 5 to 11, and seniors aged 65 to 74 years old, receive a discount on the lift pass. These discounts can be found in the calculation of the travel sum. If you are entitled to a free lift pass, choose 'no lift pass' when booking. You can pick up the free lift pass on the spot by showing your ID.
A deposit of €1 is requested on site for the lift pass.
Lift pass promotion:
With a lift pass of 6, 7 or 8 days, you can also ski 1 day in Aussois, 1 day in La Norma, 1 day in Bonneval Sur Arc, 1 day in Bessans and 1 day in Valfréjus, within the validity of your lift pass. These areas are not connected to each other, but can be reached by the ski bus. The ski bus to these destinations is included in the lift pass.
The above surcharges and discounts are only valid when booking. Other rates are applied on site.
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