1. Ski Holidays - FAQ Sunweb Winter
  2. Payment information
  3. What are IBAN and Swift/BIC codes?

FAQ

What are IBAN and Swift/BIC codes?

IBAN
An IBAN number (International Bank Account Number) is a number which you need for making or receiving international payments. You can find your IBAN number on your statement or you can use this tool.

Swift/BIC code
Every bank has its own Bank Identifier Code (BIC). The BIC code is also called SWIFT address or SWIFT code. Overseas banks need to have your BIC/Swift code to transfer money to your bank account. You can easily find your BIC/Swift code on the website of your own bank.

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If you have a question, we kindly ask you to only contact us if you are the main booker.

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Our office is currently closed. At this moment we are not able to reply to your message. During opening hours we will send you an answer as soon as possible.

Are you still looking for answers to your questions?

My Sunweb
If you have booked a holiday with Sunweb, you will have a My Sunweb Account. You can view your invoice, pay for your holiday and download your tickets. 

Login

Email

Do you have a question? You can contact us via the button below.

We kindly ask you to only contact us if you are the main booker.

How can we help?

Our office is currently closed. We will send you an answer within 1 day
Call us

Call us on +44 2031708206. We kindly ask you to only contact us if you are the main booker.

Monday - Friday: 8:30am - 5pm

Saturday & Sunday: closed

During your holiday, 24 hour assistance will be available.

Click here to view our adjusted opening hours and exceptions

Customer Service

Our office is currently closed. See our opening hours for more information.
Facebook

Add us on Facebook to stay up to date with the latest competitions and updates from the slopes. During office hours, our agents are here to help. 

If you have a question, we kindly ask you to only contact us if you are the main booker.

VIEW PAGE

Our office is currently closed. At this moment we are not able to reply to your message. During opening hours we will send you an answer as soon as possible.