1. Ski Holidays - FAQ Sunweb Winter
  2. We are going with a group to Austria of which 1 or more people have been vaccinated more than 9 months ago, what are our options?

FAQ

We are going with a group to Austria of which 1 or more people have been vaccinated more than 9 months ago, what are our options?

The validity of the vaccines has been set to 9 months. If one or more people from the travel group were vaccinated more than 9 months ago (from the 2nd dose), they can only get admission if they have had a booster shot. At the moment we do not yet know when the booster vaccinations will start to be registered in the NHS COVID-19 app. If part of the travel group is unable to travel due to these measures, you can choose to rebook as an entire group up to 6 weeks before departure. When you have booked the Premium Exchange Guarantee, you can rebook free of charge up to 2 weeks before departure.




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If you have booked a holiday with Sunweb, you will have a My Sunweb Account. You can view your invoice, pay for your holiday and download your tickets. 

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Do you have a question? You can contact us via the button below.

How can we help?

Our office is currently closed. We will send you an answer within 5 working days.
Call us

Call us on +44 2031708206 (Mon-Fri 8:30am-5pm).

During your holiday, 24 hour assistance will be available.

Click here to view our adjusted opening hours and exceptions

Customer Service

Our office is currently closed. See our opening hours for more information.
Facebook
Add us on Facebook to stay up to date with the latest competitions and updates from the slopes. During office hours, our agents are here to help. 

VIEW PAGE

Our office is currently closed. At this moment we are not able to reply to your message. During opening hours we will send you an answer as soon as possible.