1. Ski Holidays - FAQ Sunweb Winter
  2. I have been vaccinated with Johnson&Johnson and I am leaving for Austria after the 3th of January, what are my options?

FAQ

I have been vaccinated with Johnson&Johnson and I am leaving for Austria after the 3th of January, what are my options?

If you have had the one-time dose of the Johnson&Johnson vaccine, you will no longer be able to get access to your accommodation and the ski lifts from the 3rd of January. The Austrian Government demands that you have had a booster shot. At the moment it is not possible to register your booster shot in the NHS COVID-19 app. You can rebook your holiday free of charge to one of our other destinations, up to 6 weeks before departure. When you have booked the Premium Exchange Guarantee, you can rebook free of charge up to 2 weeks before departure.

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Our office is currently closed. At this moment we are not able to reply to your message. During opening hours we will send you an answer as soon as possible.

Are you still looking for answers to your questions?

My Sunweb
If you have booked a holiday with Sunweb, you will have a My Sunweb Account. You can view your invoice, pay for your holiday and download your tickets. 

Login

Email
Do you have a question? You can contact us via the button below.

How can we help?

Our office is currently closed. We will send you an answer within 5 working days.
Call us

Call us on +44 2031708206 (Mon-Fri 8:30am-5pm).

During your holiday, 24 hour assistance will be available.

Click here to view our adjusted opening hours and exceptions

Customer Service

Our office is currently closed. See our opening hours for more information.
Facebook
Add us on Facebook to stay up to date with the latest competitions and updates from the slopes. During office hours, our agents are here to help. 

VIEW PAGE

Our office is currently closed. At this moment we are not able to reply to your message. During opening hours we will send you an answer as soon as possible.