1. Ski Holidays - FAQ Sunweb Winter
  2. Credit notes
  3. Can I transfer my refund credit note to someone else?

FAQ

Can I transfer my refund credit note to someone else?

Yes, the main booker can transfer the refund credit note to someone else.

The refund credit note is always issued in the name of the main booker of the cancelled trip. He/she is financially responsible for the holiday and therefore also for the voucher.
Please note that when you use the refund credit note, we request multiple verification details from the main booker. In addition, the main booker always receives an e-mail when the value on his refund credit note changes.
As the main booker, do you notice that there is a change to your refund credit note, without your permission? Then contact us within 14 days.

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Our office is currently closed. At this moment we are not able to reply to your message. During opening hours we will send you an answer as soon as possible.

Are you still looking for answers to your questions?

My Sunweb
If you have booked a holiday with Sunweb, you will have a My Sunweb Account. You can view your invoice, pay for your holiday and download your tickets. 

Login

Email
Do you have a question? You can contact us via the button below.

How can we help?

Our office is currently closed. We will send you an answer within 5 working days.
Call us

Call us on +44 2031708206 (Mon-Fri 8:30am-5pm).

During your holiday, 24 hour assistance will be available.

Click here to view our adjusted opening hours and exceptions

Customer Service

Our office is currently closed. See our opening hours for more information.
Facebook
Add us on Facebook to stay up to date with the latest competitions and updates from the slopes. During office hours, our agents are here to help. 

VIEW PAGE

Our office is currently closed. At this moment we are not able to reply to your message. During opening hours we will send you an answer as soon as possible.