1. Ski Holidays - FAQ Sunweb Winter
  2. Book & Change
  3. Can I rebook my cancelled holiday for the same price next year (price guarantee)?

FAQ

Can I rebook my cancelled holiday for the same price next year (price guarantee)?

You can rebook the same holiday for the same price with Sunweb's unique Price Guarantee.

We are freezing our prices for all our customers who have had their holidays cancelled or interrupted due to the Covid-19 outbreak and received a credit note in 2020.

How to apply our Price Guarantee
  • Book your new holiday on our website according to the terms & conditions below
  • Fill in the form with your old and new booking numbers and include your phone number.
  • If your new holiday package matches all of the terms & conditions, we will adjust the price of your new holiday.
For more information on our Price Guarantee and the full terms & conditions, please click here.

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If you have booked a holiday with Sunweb, you will have a My Sunweb Account. You can view your invoice, pay for your holiday and download your tickets. 

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Email

Do you have a question? You can contact us via the button below.

How can we help?

Our office is currently closed. We will send you an answer within 5 working days.

Call us

Call us on +44 2031708206 (Mon-Fri 8:30am-5pm).

During your holiday, 24 hour assistance will be available.

Click here to view our adjusted opening hours and exceptions

Customer Service

Our office is currently closed. See our opening hours for more information.

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Our office is currently closed. At this moment we are not able to reply to your message. During opening hours we will send you an answer as soon as possible.

Are you still looking for answers to your questions?

My Sunweb
If you have booked a holiday with Sunweb, you will have a My Sunweb Account. You can view your invoice, pay for your holiday and download your tickets. 

Login

Email
Do you have a question? You can contact us via the button below.

How can we help?

Our office is currently closed. We will send you an answer within 5 working days.
Call us

Call us on +44 2031708206 (Mon-Fri 8:30am-5pm).

During your holiday, 24 hour assistance will be available.

Click here to view our adjusted opening hours and exceptions

Customer Service

Our office is currently closed. See our opening hours for more information.
Facebook
Add us on Facebook to stay up to date with the latest competitions and updates from the slopes. During office hours, our agents are here to help. 

VIEW PAGE

Our office is currently closed. At this moment we are not able to reply to your message. During opening hours we will send you an answer as soon as possible.