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FAQ

What do I need to travel back to the UK?

The rules for travelling back to the UK are different for each country. Below you will find an overview with the rules for travelling back to England:

If you arrive in England and you qualify as fully vaccinated, you will have to:
- book and pay for a day 2 COVID-19 test – to be taken after arrival in England. Only a PCR-test will be accepted!
Note: from 4am 9 January also an lateral flow test will be accepted. You can choose to take a lateral flow test of a PCR-test after you arrive in England
- complete your Passenger Locator Form – any time in the 48 hours before you arrive in England
- take a COVID-19 test on or before day 2 after you arrive in England. From January 7th you do not have to quarantine anymore to await the test result

You must be able to prove that you have been fully vaccinated (plus 14 days) with a document (digital or paper-based) from a national or state-level public health body that includes, as a minimum:
• forename and surname(s)
• date of birth
• vaccine brand and manufacturer
• date of vaccination for every dose
• country or territory of vaccination and/or certificate issuer

The rules for fully vaccinated people will also apply if you are either:
- Under 18 and resident in the UK or one of the listed countries or territories with approved vaccination programmes
- taking part in an approved COVID-19 vaccine trial in the UK or USA – in due course, we expect to extend this to other countries

Are you travelling to Wales, Scotland or Ireland? The rules can change per country. Please click on one of below links to find the most accurate information:
Wales
Scotland
Ireland

If you are not fully vaccinated, the rules are as following:
- Before you travel to the UK, you have to take a COVID-19 test in the 3 days before you travel back
- Book and pay for a day-2 and day-8 COVID-19 test to be taken after arrival
- Complete your Passenger Locator Form – any time in the 48 hours before you arrive in England
- After arrival you must quarantine at home or in the place you are staying for 10 days
- Take your COVID-19 tests on or before day 2 and on or after day 8

Entry rules for children
The rules for children depend on age and country of residence. Please find more information below:
England
Scotland
Wales
Ireland

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Email
Do you have a question? You can contact us via the button below.

How can we help?

Our office is currently closed. We will send you an answer within 5 working days.
Call us

Call us on +44 2031708206 (Mon-Fri 8:30am-5pm).

During your holiday, 24 hour assistance will be available.

Click here to view our adjusted opening hours and exceptions

Customer Service

Our office is currently closed. See our opening hours for more information.
Facebook
Add us on Facebook to stay up to date with the latest competitions and updates from the slopes. During office hours, our agents are here to help. 

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Our office is currently closed. At this moment we are not able to reply to your message. During opening hours we will send you an answer as soon as possible.